What do you like best about the product?

The highest complement I can think of is that since 2009, Dropbox is the first app I load when I get a new system or laptop. I love it. I've been using Dropbox since the beginning, it's been fantastic for remote collaboration. I work with video creatives, and having a central hub for all our crucial files, like, Adobe CC project files, client email attachments, foundational details—I love that everything is in sync. And if someone on the team doesn't have the best system for rendering or slow internet, no worries, we can render it on a local system—no more waiting on massive files to process.

What do you dislike about the product?

There are times where clients get confused with the download links I share. They think they need to log into Dropbox.

What problems is the product solving and how is that benefiting you?

With clients, its all about the ease of sharing. They don't need to sign in or worry about how to get the files. They can just download if they need but if they have a Dropbox account they have more features. With creatives, its all about keeping the files in one spot so we have confidence that the latest and greatest is at our fingertips. We don't need to worry if someone emailed the latest file or if 5 minutes from now they might ping the team saying they need to resend. I think the other huge plus for creatives is that they can work where they work best and that's not always in the same place or time that I do.