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Reviews from AWS customer

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151 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

great service that constantly innovates

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Well organized support over the chat and reliable service in general.
They manage to deliver complex operations like link migration over the physical datacentres and it works without problems.
No need to do any paperwork to provision or modify a service, all automated and billing works clock like.
What do you dislike about the product?
didn't find negatives yet, but no excluding the fact that there are some in some specific context
What problems is the product solving and how is that benefiting you?
When we decommission or provision new datacentres we can just move the connections between the datacentres over the portal without deleting and recreating routine.


    Adrian M.

Multi Cloud connectivity made easy

  • May 12, 2025
  • Review provided by G2

What do you like best about the product?
We've been using Megaport's cloud connectivity solutions with MCRs and VXCs for several years now, and the experience has been outstanding. The ability to quickly spin up virtual connections to multiple cloud providers simplified our network architecture. Performance has been consistently reliable. Highly recommended for any business looking to streamline multi-cloud connectivity.
What do you dislike about the product?
There is nothing I can complain about this service.
What problems is the product solving and how is that benefiting you?
cloud connectivity solutions, easy and fast to provision and manage


    Telecommunications

Excellent service and support

  • May 07, 2025
  • Review provided by G2

What do you like best about the product?
Having utilized Megaport for our connectivity needs, we can confidently say we have been thoroughly satisfied with the service provided. Our experience throughout our time with them has been consistently positive, marked by unwavering uptime and a highly responsive support system.

One of the standout features of Megaport is its exceptional reliability. The service has consistently been up and operational, providing a stable and dependable foundation for our network requirements. This consistent performance was crucial for our operations and always instilled a high level of confidence in their infrastructure.

Furthermore, the support offered by Megaport has been super good. Any interactions we had with their support team were met with promptness, expertise, and a genuine willingness to assist. This level of support significantly enhanced the overall user experience and is a testament to their commitment to customer satisfaction.

The Megaport portal is another area where the service excels. It is notably user-friendly and intuitive, making the management and configuration of our connectivity straightforward and efficient. The ease of navigation and clear interface contributed to a seamless operational workflow.

While we have been very happy with Megaport’s service, we will be leaving them as we no longer require this specific service. This decision is based purely on a change in our internal needs and not due to any dissatisfaction with the quality or reliability of Megaport’s offerings. We would readily recommend Megaport to others in need of their services, given our overwhelmingly positive experience with their reliable platform, excellent support, and user-friendly portal.
What do you dislike about the product?
We have not experienced anything that we dislike with the service or the people supporting it.
What problems is the product solving and how is that benefiting you?
The ability to send encrypted SIP traffic to our telecom carriers which is required by regulators and telecom providers in certain markets.


    Human Resources

all good

  • May 06, 2025
  • Review provided by G2

What do you like best about the product?
Megaport helped us managing connection across dcs.
What do you dislike about the product?
none at this moment... look all good. none at this moment... look all good.
What problems is the product solving and how is that benefiting you?
no issues at this moment...no issues at this moment...


    Toni P.

Reliable & Seamless Connectivity: 3 Years with Megaport

  • May 02, 2025
  • Review provided by G2

What do you like best about the product?
Zero incidents and nice control with dashboards. During implementation we received all the required technical support. It has been hassle free 3 years with connections.
What do you dislike about the product?
There is no complaints from our side. Everything has been working.
What problems is the product solving and how is that benefiting you?
We have hybrid environment that contains services in Azure and on-prem data center. We have implemented Azure Express route using Megaport. This ensures private link to Azure with good latency.


    Cedric A.

Connectivity that's easy to use

  • May 02, 2025
  • Review provided by G2

What do you like best about the product?
Simplicity of delivery and setup. The service can be ordered and left alone to be set up.
What do you dislike about the product?
Very little, the company makes it very easy to use.
What problems is the product solving and how is that benefiting you?
Megaport is allow the company to connect to third party providers without the need for dedicated contacts and connectivity. Makes life supper easy to connect to other sites or providers
Recommendations to others considering the product:
Super easy to sue and makes delivery very simple removes the need to get involved with lots of different parties.


    Music

Great service

  • May 02, 2025
  • Review provided by G2

What do you like best about the product?
Works as expected and the team that supports it are exceptionally professional and responsive. Exactly what you want from this type of service.
What do you dislike about the product?
Absolutely nothing, does exactly what you want.
What problems is the product solving and how is that benefiting you?
Cloud to cloud connectivity.


    Lucias K.

Unequivocally Brilliant Product

  • May 02, 2025
  • Review provided by G2

What do you like best about the product?
We use Megaport, and it has proven itself to be scalable, agile, and most of all, easy to use. Whether building or planning global networks, the product makes it very easy to evaluate cost, latency, scope, etc., on a per-location basis. When we deployed our infrastructure, it was very quick, and integrating it into our platform was ridiculously easy.
One feature that has been a blessing even on the self-managed cloud routers is route filtering (you can filter by peer as well). I think they just introduced packet filtering, too. You can check the route and BGP tables to make sure any work you've done is doing what you expected. The logs are easy to read, and there is graphical information on traffic, too.
In terms of responses, when we've had the odd outage, they're quick to get back to you on their portal.
We have used Megaport for over 5 years, and I can safely say we're happy and look forward to continuing that relationship.
What do you dislike about the product?
Its not a dislike, but more a feature i'd like in future. If they could expand on API monitoring to show BGP status and bandwidth in more meaningful output.
What problems is the product solving and how is that benefiting you?
The ability to design, scope, build, and then monitor networks from a single dashboard. It's very easy to use, in that you don't have to be highly skilled.


    Tobias B.

Great collaboration and easy of use

  • May 02, 2025
  • Review provided by G2

What do you like best about the product?
I have been really happy working together with Megaport over these last few years. They listen to our feedback and have a great communication with us.
The webui is easy to use and the speed at which we can set up new links has been great.
What do you dislike about the product?
We are expanding and have noticed that the reach in Asia and India is a bit limited.
What problems is the product solving and how is that benefiting you?
Connecting our datacenters in a easy to use service.


    Keith P.

Easy cloud to cloud connectivity

  • May 01, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use console for setting up connections, clear pricing, wide support for clouds, zones etc. Good throughput options too.
What do you dislike about the product?
Maintenance events gave us some headaches, but support is great and it's easy to get through to knowledgeable Engineers.
What problems is the product solving and how is that benefiting you?
Cloud to cloud connectivity, allow us to run multi-cloud. Easier migration.