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G2 Marketing Solutions

G2 | 1

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External reviews

744 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Tom M.

Effortless review fetching

  • October 20, 2016
  • Review verified by G2

What do you like best about the product?
It works exactly as intended. Promoters get pro-active outreach for review requests in a way that is not over-the-top. The team at advocately have made themselves available at every step in the onboarding journey as well. Great service
What do you dislike about the product?
Not much at this point, we just need to figure out how best to integrate it into our other systems, particularly for our Customer Success team to follow up on the passive and detractor comments. No doubt I'll get the help I'm looking for.
What problems is the product solving and how is that benefiting you?
We went looking for a way to garner more reviews as they were severely lacking. We had cobbled together a fairly clunky and manual process and were going to roll it out. However, as soon as we found out about advocately, it all made sense. It's a well thought through workflow and it's very unobtrusive for our clients.

    Patrick E.

Game Changer

  • October 18, 2016
  • Review verified by G2

What do you like best about the product?
Advocately facilitates a continuous flow of great reviews of your product or service on the top review sites across the web. We have had excellent service and it is clear that Advocately is committed to getting the best results for their clients. They have a vision for this space that I have not seen before, and it is a welcome innovation.
What do you dislike about the product?
This is not a true dislike, but the success of Advocately for us depends on at least one other integrated service, which we fortunately already had in place.
What problems is the product solving and how is that benefiting you?
We are finally recognizing the value of having advocates for our product who thankfully already existed, but were not given the opportunity to act as advocates. Having this process be automated saves a significant amount of time vs. any alternative. It is also much more cost efficient than running separate campaigns with each individual review site.
Recommendations to others considering the product:
The success of Advocately ultimately falls back on quality of your own product or service. Advocately facilitates amplifying your advocates, but you do need to deliver a quality product or service that deserves having advocates.

    Information Services

Advocately have been instrumental to our review strategy

  • October 18, 2016
  • Review verified by G2

What do you like best about the product?
The end to end service and process has been the highlight to my experience. Advocately has ensured our success by assisting us with implementing our review campaigns. They've consistently optimised our process to achieve our goals.
What do you dislike about the product?
There is little that I dislike. Understanding exactly what each of the features means and the flow between them has been my only slight hindrance.
What problems is the product solving and how is that benefiting you?
We've been able to effectively scale our review processes by encouraging our promoters to share their experience on various review websites. Previously this was a very manual exercise to connect and remind our promoters that we'd love their support. Now with Adovately we can politely reach out and explain how they could really help with our growth success by leaving a review of their experience.
Recommendations to others considering the product:
If you're a Saas company focused on growth, you need Advocately in your sales and marketing stack.

    Paul M.

Credibility

  • October 06, 2016
  • Review provided by G2

What do you like best about the product?
Great way to build our brand in a new space, by leveraging user success. Also, Alex Pike did a great job of helping us understand the value of the platform when we first started.
What do you dislike about the product?
So far so good, we are just starting to use additional features like the LinkedIn integration so can't evaluate that yet
What problems is the product solving and how is that benefiting you?
Building our brand and business through more exposure and inbound leads.

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