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A good platform review platform
What do you like best about the product?
The platform is very user friendly and the customer service are fast and responding back to question
What do you dislike about the product?
We can't use our own form, which is not a deal breaker.
What problems is the product solving and how is that benefiting you?
Working with our rep, we were able to get a good amount of reviews that helped us gain more visibility for our brand.
Recommendations to others considering the product:
It's a good platform with good service people that help you every step of the way.
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Great service and fast response!
What do you like best about the product?
I love being able to contact Kara from G2 Crowd at any time about anything! She helps me fill out the profile and give me suggestions on how to take full advantage of it!
What do you dislike about the product?
logging in is easy, but I wish it would send me straight to my company profile instead of having to search for it.
What problems is the product solving and how is that benefiting you?
We are a start up in a very competitive industry but G2 Crowd helps us stand out and connect with people who are looking for our services.
Simple Platform, Great Service
What do you like best about the product?
Team is very personable and easy to talk to. The platform is simple enough to use in the back-end, everything is labeled clearly and I don't feel like I am lost looking for what I need.
What do you dislike about the product?
I have a variety of products that I am using and I wish all three could be on the same page. It's kind of annoying to send customers different pages to write reviews on if they use more than one of our products.
What problems is the product solving and how is that benefiting you?
We are taking full advantage of our customer advocacy with this platform. We find that prospects trust their peers more than the vendors themselves and G2 Crowd is the perfect place for prospects to find the reviews they need straight from the customer.
Easy Breezy Solution with Phenomenal Support
What do you like best about the product?
G2 Crowd is an intelligent solution that's easy to use. Any busy software company will be able to get started quickly—and there is plenty of help along the way from the G2 Crowd team to optimize your listing.
The G2 Crowd review formatting is so much better than other platforms, set up in a way that encourages lengthy feedback. Reviews we see here from our happy customers are always super detailed and useful, giving us golden insights we can use for customer success, sales, and marketing intelligence.
We've been extremely impressed by the level of support from G2 Crowd. This likable team is with you every step of the way, because they truly care about your company's success.
The G2 Crowd review formatting is so much better than other platforms, set up in a way that encourages lengthy feedback. Reviews we see here from our happy customers are always super detailed and useful, giving us golden insights we can use for customer success, sales, and marketing intelligence.
We've been extremely impressed by the level of support from G2 Crowd. This likable team is with you every step of the way, because they truly care about your company's success.
What do you dislike about the product?
Nothing to dislike here. They are very open to any feedback we have provided.
What problems is the product solving and how is that benefiting you?
We came to G2 Crowd after using another platform for a while as we wanted to expand our reach. We are still using the other solution too, but hands-down we prefer the quality of reviews and impressive support from G2 Crowd.
Their solution is not only putting us in front of a new audience, it's also allowing us to deepen relationships with existing clients and improve our product.
Their solution is not only putting us in front of a new audience, it's also allowing us to deepen relationships with existing clients and improve our product.
G2 Crowd is a well thought-out service
What do you like best about the product?
I like the wealth of info and tools for related to our product reviews. As well, G2 Crowd's handling of the campaign to acquire ouru reviews was smooth and simple.
What do you dislike about the product?
I had a little trouble at first with establishing contact with our ongoing rep. The person who helped us set up the campaign and review site was super helpful and clear in her instructions.
What problems is the product solving and how is that benefiting you?
We have a very finite market for our product, and G2 Crowd allows us to filter our leads in an effective way. Thus far, we've received a few good leads (which, for us, is great).
G2 Crowd drives high quality leads
What do you like best about the product?
Overall, I am very happy with G2 Crowd. We are able to drive high quality leads to our sales team. Our reps are also great, fast to respond and always helpful.
What do you dislike about the product?
The only drawback I currently have would be the low volume. I am working with the reps to find a solution to help us increase our volume.
What problems is the product solving and how is that benefiting you?
The problem that we are solving is being able to find high quality, in-market leads. G2 Crowd is one of our highest lead to opportunity channels in the marketing mix.
Recommendations to others considering the product:
I would just recommend making reviews a high focus and shoot to make it in the leader board in your category.
Smooth and helpful resources every step of the way
What do you like best about the product?
The onboarding process went very smoothly. If we had a question or concern, G2 Crowd's onboarding staff answered all emails and phone calls within the hour. The service we received was impeccable.
What do you dislike about the product?
We've been with G2 Crowd for only a few months. So far we have been pleased with what we have received.
What problems is the product solving and how is that benefiting you?
Brand Awareness and Brand Interest.
Recommendations to others considering the product:
We haven't yet seen an ROI, but we are in the begiining phase of this partnership. I hope to come back next year and tell a different story. However, after our first review campaign we got 60+ reviews in a very short amount of time.
G2Crowd is a very solid platform. Its on-boarding process and user experience are pleasingly fluid.
What do you like best about the product?
The configuration and on-boarding process for a vendor is very straightforward, intuitive and yet comprehensive. I also like the experience provided by G2Crowd to users researching products. It is fluid and informational.
What do you dislike about the product?
Nothing. G2Crowd is a great company, they just need to extend their SEO penetration (at least in my category) to better generate organic leads.
What problems is the product solving and how is that benefiting you?
We needed to greater our brand awareness.
We have a great product and we were not seen. G2Crowd has given us the opportunity to display our worth by letting our customers speak for us. We are now listed side by side with our competition with a legitimate position.
We have a great product and we were not seen. G2Crowd has given us the opportunity to display our worth by letting our customers speak for us. We are now listed side by side with our competition with a legitimate position.
we get leads from them
What do you like best about the product?
we get leads from them. they also provide analytics on your page.
What do you dislike about the product?
the survey process to review your company is like a million questions
What problems is the product solving and how is that benefiting you?
we get leads
Plenty of Options for Building a Comprehensive Product Profile
What do you like best about the product?
Creating a profile on G2 Crowd gives an opportunity to build a comprehensive overview of your product/service.
What do you dislike about the product?
I don't like that some elements on the profile page are not customizable, for example, the Watch a Demo button cannot be renamed.
What problems is the product solving and how is that benefiting you?
G2 Crowd helps us increase the traffic to our site and find leads that are genuinely interested in what we offer.
Recommendations to others considering the product:
Turn to the rep you are in communication with if you bump into a problem because the support is really good and they will help you right away.
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