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Responsive and great to work with
What do you like best about the product?
Our account team was great to work with and made the process so easy. When our campaign didn't get off to the immediate start we wanted, they immediately jumped in with ideas that ended up driving results.
What do you dislike about the product?
We would have liked being able to offer different charity options to our clients so they could choose what mattered to them, but that's about it!
What problems is the product solving and how is that benefiting you?
We want to increase our brand awareness and demonstrate our commitment to client partnerships and satisfaction. It's one of the things that drives us. We've currently got the highest client satisfaction rating in our category! That will be huge for our account executives.
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Great service and support
What do you like best about the product?
The personal touch from the G2 Crowd team. Always willing to help and going the extra mile to answer your questions
What do you dislike about the product?
So far we just finished the on boarding so we are relatively new.
What problems is the product solving and how is that benefiting you?
G2 Crowd helps us in getting in touch with potential clients. Furthermore it is a great tool in gathering feedback from existing clients.
Great tool and exceptional support
What do you like best about the product?
G2's marketing solution is a great tool to ensure your company provides potential customers with the kind of useful information that guides them to a well-educated decision.
From the start, G2 provides excellent support in getting you ramped up and helping you to understand all the features, benefits and how to operate all the tools to make sure you're taking full advantage of everything at your disposal.
Back-end management is easy and intuitive and the dedicated support folks are responsive, friendly and helpful.
From the start, G2 provides excellent support in getting you ramped up and helping you to understand all the features, benefits and how to operate all the tools to make sure you're taking full advantage of everything at your disposal.
Back-end management is easy and intuitive and the dedicated support folks are responsive, friendly and helpful.
What do you dislike about the product?
Nothing comes to mind. Perhaps more front-end customization capabilities but that's minor.
What problems is the product solving and how is that benefiting you?
Making sure other businesses understand what our company does and the benefits that our services and solutions provide.
Great Experience and Exposure
What do you like best about the product?
The team really knew what we needed to accomplish and worked with us every step of the way to ensure we met our review goals.
What do you dislike about the product?
There is really nothing I can say I dislike at the moment.
What problems is the product solving and how is that benefiting you?
We wanted to have a third party site help generate accurate reviews of our technology and provide user experience reviews. It's one thing to market the results and it is another to have satisfied clients speak on your behalf. We feel like we've achieved this through G2 Crowd.
Great tool for research
What do you like best about the product?
This tool provides almost everything that you need when you are researching and trying to see what your competitiors are doing. Its a must-have for every marketing researcher.
What do you dislike about the product?
Some informations about companies are not full, and sometimes there are not enough to compare solutions with each other correctly.
What problems is the product solving and how is that benefiting you?
It helped me with competitors research for a big event in foreign country.
G2 Marketing is the Most Reliable Reviewer on the Market
What do you like best about the product?
G2 is a best-of-industry service that provides an awesome review of enterprise products and services. It will save you at least half the time you would invest discovering this information on your own.
What do you dislike about the product?
At times there's too much data but that's easily solved by time and patience.
What problems is the product solving and how is that benefiting you?
I've realized that I'm not using my SME's for searching/recommendations, rather I'm qualifying my SMEs based on the products and services G2 recommends.
Easy to Manage and Great Support
What do you like best about the product?
It's straightforward and easy to manage. The admin console for product pages is simple to use. There are a lot of great tools to leverage across marketing content and campaigns. And certainly not least, everyone in the company benefits from hearing directly from customers about what is and is not working for them.
What do you dislike about the product?
I would like to be able to collect more customized data.
What problems is the product solving and how is that benefiting you?
Problems: cutting the red tape of getting customers on the record; validating customer testimonials; SEO; collecting unbiased customer feedback; creating meaningful, high-quality content for brand and product validation.
Benefits: identifying brand strengths; capturing the voice of the customer; providing public references to prospects.
Benefits: identifying brand strengths; capturing the voice of the customer; providing public references to prospects.
Recommendations to others considering the product:
Cast a wide net with your reviews. Get real feedback that prospects can trust and can help you understand where you are strong and where you can improve.
One of the best peer review sites for B2B SaaS solutions
What do you like best about the product?
G2 Crowd provided the best onboarding experience compared to some of the other peer review sites I have used. Our dedicated account manager and implementation specialist worked with us through every step ensuring that we were leveraging all that G2 Crowd has to offer.
What do you dislike about the product?
It is not possible to download all the customer reviews for further processing. There is a paid product that gives you additional insights but it doesn't directly provide an easy export option for all reviews either.
What problems is the product solving and how is that benefiting you?
Many, if not most, business users tend to check what their peers are saying about the solutions they are investigating. The voice of customers is more authenticate than vendor boasting about themselves. G2 Crowd provides an additional outlet for our customers to share their experience about our platform with us and the world. We have learned a lot about what customers like and dislike about our product. Our sales team has been able to leverage the product reviews as a tool during the sales cycle.
Recommendations to others considering the product:
G2 Crowd offers fantastic support during the initial rollout and provides some of the best options for leveraging the customer reviews in your future marketing and sales efforts. Definitely check them out.
Great support team!
What do you like best about the product?
The peristance of the team to help my company acheive their objectives. G2 Crowd well unnderstands their roll and makes it their business to undersatand the product line(s) of their custoemrs.
What do you dislike about the product?
Lead generation is probably G2 Crowd's weakest link.
What problems is the product solving and how is that benefiting you?
We've been able to help raise awareness by socializing some of the great reviews we've recieved through G2 Crowd.
Strong review platform for B2B software discover & social proof.
What do you like best about the product?
1. Strong focus on review management.
2. Well thought-out process for maintaining authenticity.
3. Value-driven marketing platform which enhances PR and social proof.
4. Strong support from the G2 crowd team.
2. Well thought-out process for maintaining authenticity.
3. Value-driven marketing platform which enhances PR and social proof.
4. Strong support from the G2 crowd team.
What do you dislike about the product?
It can seem like there is a lot happening in the platform initially which can make self-implementation a cumbersome process.
What problems is the product solving and how is that benefiting you?
1. Creating social proof for our software solutions.
2. PR which has helped us list as one of the best employee engagement solutions considered by a lot of other publications.
2. PR which has helped us list as one of the best employee engagement solutions considered by a lot of other publications.
Recommendations to others considering the product:
Do not get baffled by the extensivity of this platform. It takes a little time to get used to, but once that's taken care off, it's a strong solution for B2B software.
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