Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Customer Advocacy is the New Demand Generation
What do you like best about the product?
G2 Crowd represent the unbiased, firsthand experience of software technology buyers and covers the entire IT and customer life cycle (product evaluation, implementation, ease of use, service, and customer support). It has become an integral part of our customer advocacy and client decision making process, and we have been able to successfully improve our brand positioning through end user experience.
What do you dislike about the product?
Lack of data connector within the premium package has limited us to evaluate customer journey between Salesforce and G2 Crowd. As a result, we have not been able to evaluate ROI goals from the platform. I would recommend the development to consider introducing support for data connectors like - Salesforce, Google Analytics, AdRoll. Also, there should be a customization support for the profile tailored to client needs.
What problems is the product solving and how is that benefiting you?
We are leveraging reviews as customer references for prospects to influence their buying decision. Also, the platforms helps understand how clients are using our products, where we excel, and how we can identify unmet needs.
- Leave a Comment |
- Mark review as helpful
G2 Is a Necessity for Business
What do you like best about the product?
The best thing about G2 are the people who work their. The customer support and success management teams are of the highest caliber and add truly strong and worthwhile value. They are very responsive to questions or concerns and work tirelessly to meet business goals with their partners. As for the platform, some of the analytics are out of this world. We are able to see companies who are looking at our listing and track them through our funnel. It is a great addition to your SDR strategy and we rely heavily on it.
What do you dislike about the product?
While the content is beautiful and elicits interactions and views, It is very expensive.
What problems is the product solving and how is that benefiting you?
We use G2 to further our reputation and establish us as an industry leader. We also use it to follow prospects through our funnel. We introduce reviews in some of our SDR outbound emails and like to show the comparison grid as well. G2 has also helped us identify other verts. we might have an interest in.
Recommendations to others considering the product:
Take your time with this. Sit down with your sales rep and really dig into how powerful this platform is and what is required of you to succeed. YOU are an important part of this being successful. You will see, quickly, the value G2 really brings. Ask them about strategy, they have an awesome product and an awesome team to help you hit your goals. G2 can be used in so many ways but your first step is discovering how you will make G2 work for your company. If you are reviewing a G2 partnership, you have already taken a great step forward.
Good Platform for the Right Audience
What do you like best about the product?
Control over my profile and the ability to put custom marketing and branded content on our page
What do you dislike about the product?
Getting charged for free trial clicks regardless of quality of leads
What problems is the product solving and how is that benefiting you?
We are trying to raise brand awareness for our self service and enterprise products and gain confidence in purchase decisions
Awesome customer service
What do you like best about the product?
I worked with Kelly throughout the on boarding process, and she was amazing. She cared as much about the campaign's success as we did, and made it super easy to get up and running on G2Crowd.
What do you dislike about the product?
I'd love if G2Crowd provided more specific insights about the people researching software (beyond company name and state).
What problems is the product solving and how is that benefiting you?
We want to get our software in front of people while they're researching options. We just started our campaign, but we're already seeing consistent daily traffic from G2Crowd, and we're already ranking on the second row in our category.
Great way to generate reviews
What do you like best about the product?
The review campaign generated more reviews that we'd ever had before, and we more than met our goals within the first few weeks. Plus we generated valued customer feedback to action.
What do you dislike about the product?
Some of the lead capture analytics lacked the detail we would like, for example, which category listing generated the most view for us.
What problems is the product solving and how is that benefiting you?
Increasing our profile via product reviews. G2 was very helpful with this.
Seems like there's a lot of potential here
What do you like best about the product?
Great analytics on the backend was unexpected. Also, they have really exceptional account reps and sales reps. I wasn't expecting the level of expertise and care I experienced. They also have some really amazing reports to help buyers compare rival software systems and the fact that every review is checked against the users LinkedIn account + a screenshot of them brings the review to a higher level of credibility.
What do you dislike about the product?
The user interface is a little too cluttered. There seem to be some issues visual hierarchy. This makes it difficult for one to quickly understand the great reports they have to offer which is a shame. Also, this is minor, but the "chat here" option appears to often. It is common to have a chat icon in the bottom right of the screen but it's also repeated in several other areas of the site which makes the site feel to cluttered and too "salesy". I honestly believe more people would visit g2 if the user interface felt less cluttered.
What problems is the product solving and how is that benefiting you?
Helps us get the word out about our company by putting reviews in the public space. We can also see traffic trends, for example, we can see which competing software system is most often compared with our own.
PS. I don't know which product I have. When I login, it says "Premium branding plus" but my options in the review don't allow me to pick that so a lot of my answers are "n/a".
PS. I don't know which product I have. When I login, it says "Premium branding plus" but my options in the review don't allow me to pick that so a lot of my answers are "n/a".
Recommendations to others considering the product:
Get at least 10 reviews on G2 before you purchase because your company won't come up in any of the reports until you get at least 10. Also, if you get 25 reviews then you come up in more reports so if you're on the fence just get 10-25 reviews before you decide.
Excellent Sales to Service
What do you like best about the product?
White glove treatment as we onboarded with the new product. They provided a ton of best practice documentation and case studies to help us get up to speed.
What do you dislike about the product?
nothing at the moment. We are still looking to measure ROI
What problems is the product solving and how is that benefiting you?
We have the product to be competitive, but lacked the awareness and recognition. G2Crowd helped literally get us on the grid/map.
Discover potential buyers and use a lot of great marketing assets
What do you like best about the product?
Great team, great support. The product is very intuitive for doing sales research. We have a team of 3 working on it. One person is responsible for analyzing the leads and searching for contact info, another person is doing the outbound campaigns, and the third person is working with marketing assets.
What do you dislike about the product?
It would be great to have a more data on the prospects as well as a more comprehensive list of marketing assets and ways to use these assets. The bigger this library is the better it will serve the customers.
What problems is the product solving and how is that benefiting you?
Lead sourcing, outreach, and marketing through the third party to gain. We are excited to see all the opportunities we can engage G2Crowd data and marketing assets.
Recommendations to others considering the product:
I would highly suggest having a devoted team who will be able to 1. analyze profile visitors and collect contact information of the relevant potential customers 2. set up outbound campaigns 3. take advantage of all the available marketing assets
Great Support
What do you like best about the product?
G2Crowd gives us an easy-to-use platform to host our customer reviews and generate reputable 3rd party content.
What do you dislike about the product?
Content/reports are somewhat expensive for a startup to buy that will no longer be used after a year.
What problems is the product solving and how is that benefiting you?
It has been helpful for the sales and customer success team to be able to share reviews and content with prospects and customers to help them see different use cases or comparison reports at the time of purchase or renewal.
Recommendations to others considering the product:
Their customer support and managers are really amazing to work with!
G2 Crowd basis your "standing" off Customer Reviews only- which is what a review site should do!
What do you like best about the product?
G2 Crowd's interface is easy to work with and is appealing to on both the company and client side. G2 Crowd basis your company standing off customer reviews only, which is exactly what a review site should do! No way to pay to get higher placement, if your customers are happy you will see your company's presence rise.
What do you dislike about the product?
People can complete their reviews privately, although I think publically a person can be kept private, it would help the company out to find out who gives what review so we can either thank them or help them.
What problems is the product solving and how is that benefiting you?
Competitor analysis, customer support, marketing material, sales support, brand awareness.
Recommendations to others considering the product:
Compare all packages and see which one fits best for the problems you are trying to solve and goals you are trying to achieve.
showing 611 - 620