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Intuitive Interface and Friendly Team
What do you like best about the product?
The process of getting things set up has been very straightforward and the folks we worked with were helpful and clear.
What do you dislike about the product?
I haven't been using it long enough to find anything yet aside from a minor bug with data entry that I can work around by sending my rep at G2 the content.
What problems is the product solving and how is that benefiting you?
We're looking for increased exposure to potential buyers. G2 has a big audience and an attractive platform for reaching them.
Recommendations to others considering the product:
If you're looking to put your software out there, this is a great platform to do it on. The cost may be on the high side for a smaller business, but you'll be putting your best foot forward with it.
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G2
What do you like best about the product?
Professional team and a lot of traffic opportunities. As well, integrated with HubSpot it gives you really powerful insights!
What do you dislike about the product?
The number of leads generated can be improved and as well maybe to have translations of the profiles for each country.
What problems is the product solving and how is that benefiting you?
Increase the brand awareness and have a better understanding of the buyers intent.
Recommendations to others considering the product:
Be patient and listen to each piece of the advice. The team is highly supportive and committed in achieving the common objectives!
Pretty good experience
What do you like best about the product?
tools for the whole funnel from new leads to helping sales close
What do you dislike about the product?
there were some delays due to the expectations from sales and thr reality in on-boarding not totlaly matching up. But they made a real effort to resolve those.
What problems is the product solving and how is that benefiting you?
Getting third party validation for sales enablement and new leads.
Recommendations to others considering the product:
Make sure you understand the timing for the release of any comparison reporting and who is listed in your category and will show up on those reports.
Usando G2crowd por 1 ano agora
What do you like best about the product?
- Dados de intenção do comprador Pedi ao nosso CSM Kylie para nos ajudar a encontrar algumas informações que estávamos procurando e ela foi além para obter isso para nós Nosso especialista em integração e gerente de contas estão sempre prontos para responder e responder a todas as nossas perguntas. Disposto a fazer algum trabalho de perna para nós sempre que necessário eu faço um monte de perguntas e tendem a ser um pouco de uma roda estridente
What do you dislike about the product?
Nada da minha experiência Às vezes, o algoritmo priorizará revisões que não são recentes nem mais úteis, porque são verificadas ou demoradas, mas não levam em consideração o contexto O processo de empurrar as contas do G2Crowd para uma campanha de publicidade automatizada via social e canais programáticos são feitos com arquivos CSV, mas é solucionável usando Zapier Como alguém sendo incorporado, pode haver mais clareza com os preços e o que você ganha com esse preço
What problems is the product solving and how is that benefiting you?
Estamos sempre procurando maneiras de gerar leads novos e qualificados, e a G2 Crowd começou a cumprir essa promessa. De uma posição de marketing do cliente, estou procurando aumentar nossa reputação on-line positiva. Os dias de e-mails frios estão diminuindo. Estão sempre procurando maneiras de gerar leads novos e qualificados, e a G2 Crowd começou a cumprir essa promessa
Recommendations to others considering the product:
Se você estiver segmentando contas corporativas com vários escritórios, as atualizações de sinal do comprador informarão a cidade específica em que o escritório está localizado para concentrar seu alcance. Não sei o que mais está disponível no mercado, mas obtive muito sucesso. Se você estiver segmentando contas empresariais com vários escritórios, as atualizações de sinal do comprador informarão a cidade específica em que o escritório está localizado para concentrar seu alcance. Ao contrário de outros sites baseados em avaliações, você pode fazer o perfil que possui, além de algumas áreas de marcação em branco, mas, felizmente, você não precisa entrar em contato com o gerente da conta toda vez que quiser alterar alguma coisa.
Excellent team, a low hanging fruit for getting eyeballs on your business!
What do you like best about the product?
The team at G2, everyone who I've interacted with have been very proactive in helping us achieve our goals.
The technology is very helpful in understand which leads and accounts to prioritize.
The technology is very helpful in understand which leads and accounts to prioritize.
What do you dislike about the product?
There is an incentive of $25 to generate reviews, but perhaps some consultation/suggestions on how many gift cards to use would have been helpful.
What problems is the product solving and how is that benefiting you?
We needed to get on the grid and have a real presence on G2 to generate awareness / leads. We now have much more awareness and buyer intent.
Great onboarding experience. Super simple.
What do you like best about the product?
Easy to establish a complete profile. Very helpful and proactive team members.
What do you dislike about the product?
Little hiccup on my profile to start - was handles effectively. All good after that.
What problems is the product solving and how is that benefiting you?
Brand awareness - we are new company and have some very happy customers. G2 was perfect to help us emphasize that positive aspect of the company.
Using the G2 reviews on all our mktg and sales efforts.
Using the G2 reviews on all our mktg and sales efforts.
Recommendations to others considering the product:
Carefully consider if you have the satisfied customers that will submit the reviews you seek.
Essential review platform with insightful onboarding team
What do you like best about the product?
Overall great service, responsive and helpful team
What do you dislike about the product?
Pricey for small businesses but the value is evident
What problems is the product solving and how is that benefiting you?
G2 has been an important platform for us to increase our Enterprise Market presence
Exceptional Review Site Support
What do you like best about the product?
G2 Crowd has helped provide us with a platform that our customers can truly voice their opinions about Genesys. This has become a great tool for our company internally and allows a great platform for potential prospects to use. G2 went above and beyond at our recent customer event by helping us collect reviews and we were able to collect over 250 reviews in 2 days.
G2 helped us pivot quickly during the pandemic when in-person events were canceled, and we were able to come up with unique ways to continue to collect reviews.
G2 helped us pivot quickly during the pandemic when in-person events were canceled, and we were able to come up with unique ways to continue to collect reviews.
What do you dislike about the product?
The backend of G2 is currently improving for the admin use however there could still be some more room for improvement in regards to tagging reviews. Also it would be nice to be able to create our own unique tracking links for events and campaigns instead of having to go to G2 support every time.
What problems is the product solving and how is that benefiting you?
We have been able to capture more accurate customer feedback regarding all of our products. This platform helps motivate our customers to leave the reviews. G2 has also helped us go above and beyond at our customer events, creating a true experience for our customers while they leave reviews.
Recommendations to others considering the product:
Rely on your CSM for your account. Carly has done a fantastic job with helping us maintain our rating and keeping fresh reviews come in.
The value of peer reviews
What do you like best about the product?
The B2B market is now looking at peer review sites, like G2, as an important source for truly independent perspectives from real customers about the experience they are having with our platform and services. We think this is a growing trend in the customer service industry and we leverage the findings constantly to help us improve the products and services we deliver. G2 is one of the top vendors in this space.
What do you dislike about the product?
It is important to get enough depth in a review to make it actionable and we don't always get that. Further, we'd like to see more G2 visibility in search results relevant to our call/contact center industry so that our customers and prospects can leverage in their buying research.
What problems is the product solving and how is that benefiting you?
Getting product insights and creating more awareness for our solutions
A strong partner for lead generation and elevating our brand
What do you like best about the product?
As a global company, its invaluable for us that G2 are able to accept online reviews in local language as we solicit reviews from our customers around the globe. As a leader in the review space G2 is known in all the regions we operate with them making them a truly global partner. They have played a huge part in accelerating our pipeline through leads generated off the back of reviews and more recently offered an excellent service at our industry event where they gathered 200+ reviews (on a target of 100!)
What do you dislike about the product?
The ability to tag and pull reviews off the G2 site for use in broader marketing campaigns is a little clunkier than some of their competitors but I believe there are new plans in place for this, so I look forward to the updates on this.
What problems is the product solving and how is that benefiting you?
Lead generation has been hugely increased through the capture of online reviews in just 18 months of using G2. They are now instrumental to our global strategy. Onsite event assistance was outstanding recently where the G2 team achieved 200%+ of target which also moved our overall position in the Product Grids as well as benefitting lead gen.
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