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No smoke and mirrors
What do you like best about the product?
You can't pay to get to the top. I love that it's not a "pay-to-play" review platform like so many others. The reviews are from real people that genuinely care about products. The platform is easy to use, too!
What do you dislike about the product?
Nothing, at the moment! The user-friendly platform is great, the onboarding process was great, and the results from our hard work are great as well.
What problems is the product solving and how is that benefiting you?
More site traffic from our growing collection of positive reviews.
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easy to use platform for vendors. marketing content you can leverage for leads
What do you like best about the product?
Ease of use of the platform, both on an admin side and for our users. the easier a platform is the more likely users will actually review you, sothat saves a lot of time.
Great G2 team to work with (Tommy and Lena) who've been very supportive and helpful.
Great G2 team to work with (Tommy and Lena) who've been very supportive and helpful.
What do you dislike about the product?
Not much to dislike worth mentioning here. I made a couple of product recommendation based on my usage of the platform which were taken into account. that's great!
What problems is the product solving and how is that benefiting you?
Giving our platform a voice of customer whilst being able to easily leverage the marekting content that would come out of it( reports, badges, grids).
I also appreciate the flexibility of quarterly report rather than yearly.
I also appreciate the flexibility of quarterly report rather than yearly.
Very Friendly and Helpful People
What do you like best about the product?
The personal touch is evident in all communications with G2 staff and they are unfailingly pleasant and helpful.
What do you dislike about the product?
As a vendor, I don't think the administration site is as easy to use as it could be. Or maybe it could just be organized better. It seems like every time I turn around there is something else that I haven't heard of before. Maybe it's just me, but I would like to see an outline of all the steps involved in creating your initial profile and then what can be added later.
What problems is the product solving and how is that benefiting you?
We have gotten more client reviews with G2 than we have any other way. They make it very easy.
The best platform to give your customers a voice
What do you like best about the product?
- Great onboarding experience: the team was very friendly, responsive and helpful during the whole process
- Buyer intent data: this is a truly innovative way of helping us to connect to potential buyers, which no other platform offers
- The objective rankings in the grids, and real customer feedback are the best marketing material for us
- Integration with LinkedIn matched audiences is a big plus
Although we just started with G2 a month ago, I am very curious to see the ROI in a couple of months!
- Buyer intent data: this is a truly innovative way of helping us to connect to potential buyers, which no other platform offers
- The objective rankings in the grids, and real customer feedback are the best marketing material for us
- Integration with LinkedIn matched audiences is a big plus
Although we just started with G2 a month ago, I am very curious to see the ROI in a couple of months!
What do you dislike about the product?
Nothing major so far. It would be cool to have some extra integrations with other tools (e.g. we use Pipedrive as a CRM), but this is not really a deal breaker for us.
What problems is the product solving and how is that benefiting you?
As a new & growing player in embedded business intelligence tool, we are using G2 to increase trust & awareness in the embedded analytics market. We attach a lot of importance to giving our customers a voice, for which G2 is perfect. In addition, the buyer intent data help us to identify short term opportunities, next to the long-term marketing value we'll gain from the platform.
Great implementation team and quick results
What do you like best about the product?
The team (Dylan Tate and Lena Lee) has been really helpful during the first steps of working with G2.
What do you dislike about the product?
The process for users to leave a review is long.
What problems is the product solving and how is that benefiting you?
Branding visibility.
Excellent Site with Strong Processes and Tools
What do you like best about the product?
The Market Data really helps to understand the competitive landscape, and gauge where we need to improve. The Buyer Intent data is an excellent tool for us to determine real opportunities and who is searching for our solutions. Finally, the Review Process is very strong and leaves zero doubt regarding authenticity.
What do you dislike about the product?
The Market Data can be confusing with the high number of categories and crossover with tangental products/solutions. Buyer Intent data does not provide quite the level of detail desired to make quick effective use. The Review Process is daunting for new reviewers and takes a lot of time and detail to complete - causing some people to just drop out of the process.
What problems is the product solving and how is that benefiting you?
G2 has definitely affected how we approach both new and established customer relationships. It helps us to hone in on the most important factors that create and strengthen good business relationships.
Being a G2 Partner
What do you like best about the product?
The team I worked with was helpful. The incentive program is useful in gaining more reviews.
What do you dislike about the product?
I think the reverse IP look up leave a lot of potential customers out of the buyer intent. High cost for a non-lead generating program. I don't like that I can't select which categories are brand falls under. I don't like that we paid $$$ and still can't have a graph in our category. I don't like that G2 doesn't qualify the buyer intent data to be useful for your organization.
What problems is the product solving and how is that benefiting you?
We decided to use G2 Marketing Solutions to make sure our market presence was known in the category.
Indispensable Solution for Brand Awareness, Brand Credibility and Buyer Intent
What do you like best about the product?
G2 provides our brand with user-driven credibility. In a world where our buyers make their decisions and evaluate solutions on their own, G2 has provided us with an "always-on" voice of the customer channel. If I were to narrow it down to one this it would be the return. G2 has a significant ROI and is well worth the investment.
What do you dislike about the product?
Not much I can say. We love the CSM and sales teams. The platform is easy to use and massively intuitive.
What problems is the product solving and how is that benefiting you?
We felt that user-driven validation is incredibly helpful in helping deal get across the finish line. We have realized a 3X ROI in the 1st 3 months.
Recommendations to others considering the product:
Have your marketing content ready prior to going live. This is an important aspect of G2. I would also ensure you have your videos ready. Als make sure you connect it to your lead flow.
Very thorough onboarding process
What do you like best about the product?
Our G2 team took the time to understand our company and answer our questions in order to give us the best value.
What do you dislike about the product?
The onboarding process was maybe a bit long, with many contact points, although very well structured and organized.
What problems is the product solving and how is that benefiting you?
Still a bit early as we have just started but for now: getting more reviews, more visibility and more leads.
Great onboarding process
What do you like best about the product?
G2 team's enthusiasm and support were amazing, it helped us to be on top 10! The Amazon Voucher campaign was a great idea!
What do you dislike about the product?
Only thing i don't like: To be not able to use the option of the GIF on the cover picture.
What problems is the product solving and how is that benefiting you?
Getting many reviews and awareness was great for our brand awareness in general. Especially for business users. Because our product is focusing on business users, that was the most important point for us.
Recommendations to others considering the product:
Great for review campaigns, the best review website i have worked with that i can say. Hopefully, we will be working together in the future too!
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