What do you like best about the product?

I love that G2 provides clear visibility into how we compare to competitors and the valuable feedback we receive from customers. This feedback is crucial as it helps us continuously improve our solution and elevate it to the next level. Additionally, the scores and badges we earn enhance our ability to present our solution more effectively to prospects. There are many options available, which can be overwhelming at times, but the upside is the excellent customer support from G2. In our case, Jade and Mark have been incredibly helpful, offering practical advice and tips to help us maximize the platform's potential.

What do you dislike about the product?

The menu feels a bit clunky, and it’s not always intuitive or quick to find what I need.

What problems is the product solving and how is that benefiting you?

G2 provides us with valuable third-party validation of how our platform is perceived and the value it delivers to our customers. This external proof strengthens our credibility and helps us build trust with prospects and existing clients.