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External reviews

69 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kunal S.

Wonderful Tool InsightIDR

  • June 03, 2021
  • Review provided by G2

What do you like best about the product?
Asset Inventory tracking, Anomaly detection using artificial intelligence,
What do you dislike about the product?
Become slow when the volume of data increases
What problems is the product solving and how is that benefiting you?
Security Incident and Event Management (SIEM Solution), Advance dashboard to create KPI
Recommendations to others considering the product:
It is one of the best SIEM tool in the market, It works best if you have the other tool integrated from Rapid 7 family. need some improvement in Elasticity search, but the overall experience is pleasing, especially its advanced dashboard.


    Arun S.

Its quite interactive, quick-easy integration and easy handling!

  • June 01, 2021
  • Review provided by G2

What do you like best about the product?
Great visibility for threat incident response, I was moved with its feature on analysing the user and attackers behaviour leading to automated solutions.
What do you dislike about the product?
Overall functionality is great but enhancing new features would require extra cost for licensing.
What problems is the product solving and how is that benefiting you?
Fantastic replacement or my SIEM solution and providing me with a real insight into threat analysis in my client environment.


    Information Technology and Services

Good features and Powerful SIEM

  • June 01, 2021
  • Review provided by G2

What do you like best about the product?
The range of data ingestion options available. It'll ingest pretty much anything you send its way. If you happen to find something out of the norm, I found the product team was really keen to help solve our challenges and come up with solutions. If like us, you happen to use other products such as InsightVM, this product has excellent integration into it. and they continue to merge in other integration components from other 3rd party systems, which I think is great. A key differentiator, I believe, is that the solution doesn't charge based on data storage costs; This is a hugely positive thing, in my mind. When you start looking at SIEM solutions you're going to be asked by other vendors to calculate how much data you need to ingest. If you're new on a journey of implementing a full-featured SIEM, that question is like asking a question 'how long is a piece of string'. You might know what you're currently ingesting, but that's going to grow exponentially as you use the products. (If you have Cyber Insurance coverage, your insurers are going to want to see 12 months of logs held). With Insight IDR you're pricing is based on the number of assets monitored, not how much your logs will be. This makes your budget forecasts easier to plan. Another big plus.. given your data is all cloud-stored, that means you don't have to resort to tricks, as with other vendors, of archiving older data back to on-premise (to seemingly reduce costs).. ultimately that's going to cause you more management overhead as you now have to additionally back up that 'cold data' and have additional systems and processes to manage all of that - just do it the properly first time around (with Insight IDR)
What do you dislike about the product?
I'd like to see the same level of feature functionality with Azure, as they currently provide with AWS. Granted I was an early adopter of Insight IDR, Rapid7 (like many other vendors) went with AWS first. In our business, we manage both Azure and AWS. Many 'Microsoft houses' will use Azure, because of their enterprise agreements.. well ahead of AWS, so I'd have liked to have seen earlier stage product investment in Azure. I'd like to see more features added to try and get near to feature parity with Azure Sentinel (as I think the overall meta-analysis done by Rapid 7 using the Sonar dataset helps give me more contextual views into your risk). Additionally, RBAC needs prioritization they are working to address this, but it's something they do need to sort out. I'm trying to bring other departments into using Insight IDR, but at the moment as the access controls aren't there, I can't open it out to other teams at this time.
What problems is the product solving and how is that benefiting you?
We have a myriad of many different systems, many different vendors, many different work styles. We have a large global workforce who are highly mobile. I often say to people that trying to get all your systems to do what you want is like herding cats.. so I worked my way through all the vendors who could provide a system with a full feature set which would allow us to have 'once a source of truth', or 'one glass of pain' from which I could understand my risk areas that needed to be tackled. Hence Rapid7 was selected for the job. If and when we get to the stage where the alerting becomes too much, we can bring in their consulting arm (who knows the product) to take over the reins to further help us.


    Telecommunications

Best incident detection and response, authentication monitoring tool

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Incident detection speed and accuracy is very good
What do you dislike about the product?
The monitoring tool view should be made better
What problems is the product solving and how is that benefiting you?
It helps us to identify unauthorized access and also helps up to identify internal and external threats


    Information Technology and Services

One of the best incident detection and response platform

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
It is really helpful to run analysis on data to correlate the users, alerts, accounts etc
What do you dislike about the product?
Nothing as of now, may be the pricing is bit too much
What problems is the product solving and how is that benefiting you?
Analysis of raw logs, easy maintenance of network traffic and endpoint data.


    Nishant A.

Insight IDR Review,

  • May 25, 2021
  • Review provided by G2

What do you like best about the product?
InsightIDR provides a variety of features when it comes to a modern SIEM solution:
1. Interactive dashboards.
2.Easier log Source integration.
3.SaaS based service provides ease of use.
4.Variety of options to intergeate the solution with,
1. Interactive dashboards.
2.Easier log Source integration.
3.SaaS based service provides ease of use.
4.Variety of options to intergeate the solution with,
1. Interactive dashboards.
2.Easier log Source integration.
3.SaaS based service provides ease of use.
4.Variety of options to intergeate the solution with,
1. Interactive dashboards.
2.Easier log Source integration.
3.SaaS based service provides ease of use.
4.Variety of options to intergeate the solution with,
1. Interactive dashboards.
2.Easier log Source integration.
3.SaaS based service provides ease of use.
4.Variety of options to intergeate the solution with,
1. Interactive dashboards.
2.Easier log Source integration.
3.SaaS based service provides ease of use.
4.Variety of options to intergeate the solution with,
1. Interactive dashboards.
2.Easier log Source integration.
3.SaaS based service provides ease of use.
4.Variety of options to intergeate the solution with,
1. Interactive dashboards.
2.Easier log Source integration.
3.SaaS based service provides ease of use.
4.Variety of options to intergeate the solution with,
What do you dislike about the product?
There are some areas of flaws which can be fixed:
1.The analysis of the historic events sometimes takes a longer than usual time.
2.The reference sets are sometimes difficult to manage in the system.
What problems is the product solving and how is that benefiting you?
Insight EDR is used as one of the SIEM solution in our MSSP environment.

We have integarted all our logs sources in to the solution. and the incisent handling and response is talen care through that,


    Banking

Recommendation for G2

  • April 20, 2021
  • Review provided by G2

What do you like best about the product?
The platform is very useful for Reviews for others.
What do you dislike about the product?
Frankly speaking, I do not think of such an area here
What problems is the product solving and how is that benefiting you?
To get detailed reviews of everything that a business needs.


    Computer & Network Security

InsightIDR is one of the best security Center operation tools, I recommend this

  • April 19, 2021
  • Review provided by G2

What do you like best about the product?
User friendly interface and precised results
What do you dislike about the product?
Sometime it not supporting latest devices
What problems is the product solving and how is that benefiting you?
Helped to solve real-time issues
Recommendations to others considering the product:
Frequent updates


    Alternative Dispute Resolution

Amazing

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
It is looks awesome, features are great, user Frinedly, I am Loving it.
What do you dislike about the product?
It is not up to the mark as per the global standard, you needed to make it more changes required.
What problems is the product solving and how is that benefiting you?
Nothing, I like everything
Recommendations to others considering the product:
Yes I will recomended my friends.


    Investment Banking

Overall user friendly and cost effective yet with couple of cons...

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Overall: easy to work with, support is good, we are never ready but they are.

Pros: ease of use automated notification for Admin staff pricing compared to other products we looked at

Cons: we are very new to this, yet will flash some light on the same...Automation is a topic which is falling short at the moment. Rapid7 does promise to better this problem though. But for now, I would not recommend this product for people with an API fetish....

Reasons for Choosing InsightIDR: came down to three things.. had to be easy to use for Admins, have automated notification of possible incidents, needed easy way for Admin staff to stop the traffic from within the application. and of coarse pricing.
What do you dislike about the product?
Automation is a topic which is falling short at the moment. Rapid7 does promise to better this problem though. But for now, I would not recommend this product for people with an API fetish.
What problems is the product solving and how is that benefiting you?
Threat Community

Behavior Analytics

Custom Log Parsing Rules

OOB Detections and Alerts

Deception Technology

Network Sensors