What do you like best about the product?

With Contentsquare, we are able to understand user behavior on our website greater detail and precision than we ever could before. And, contentsquare has a wide variety of reports and views, so we are able to answer so many types of questions. For example, page usage, impact of elements on conversion rates or revenue, journey analysis, etc.

Also, I have to callout how amazing their customer success and customer support teams are! They are very proactive, fast to respond, amazing to work with, and very knowledgeable. They really helped my team be successful within the tool.

What do you dislike about the product?

Price is pretty steep and learning curve takes some time. But, it is what you would expect from a tool this powerful.

What problems is the product solving and how is that benefiting you?

Contentsquare is helping us find and isolate both technical and conversion issues. Without CS, we had very limited visibility into what our site visitors did, where they went, what problems they had, how often those problems occured, etc. With CS, we know all of this and more.