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Reviews from AWS customer

7 AWS reviews

External reviews

99 reviews
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4-star reviews ( Show all reviews )

    Murlidhar K.

CrowdStrike Falcon Cloud Security – Advanced Protection for Modern Cloud Environments

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
The platform provides robust threat detection and response capabilities, leveraging advanced machine learning and AI to identify and mitigate potential threats in real time.
Designed specifically for cloud environments, Falcon integrates seamlessly with popular cloud service providers such as AWS, Azure, and Google Cloud. This ensures minimal disruption and maximized efficiency for cloud operations.
It is easy to handle from the central console and have imporved features to have ease of implementation. Customer support have the ownership to drive, however they took longer during and frequent connection to understand the problem depth.
CrowdStrike Falcon Cloud Security is typically used daily by organizations for continuous monitoring and threat detection.
What do you dislike about the product?
CrowdStrike Falcon Cloud Security to be expensive, especially for small businesses. Additionally, the platform's extensive features can sometimes be overwhelming for new users, requiring a learning curve to fully leverage its capabilities.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon Cloud Security solves problems related to advanced threat detection, incident response, and compliance management. By providing real-time monitoring and automated threat intelligence, it helps organizations quickly identify and mitigate security incidents, ensuring robust protection and minimizing downtime. This enhances overall security posture and operational efficiency.


    Printing

Smooth experience!

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
The user interface provided in CrowdStrike Falcon Cloud Security.
What do you dislike about the product?
Too many False Alarms. There is still scope for tuning.
What problems is the product solving and how is that benefiting you?
Cloud Security Posture.


    Leena R.

Cs falcon

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Real time response feature good feature used in org.
What do you dislike about the product?
Nothing such feature
But they provide update frequently
With UI feature also they change name and features which require time to adapt
What problems is the product solving and how is that benefiting you?
Infrastructure level like for endpoints and server, workstations we use CS falcon


    Bhupesh-Sharma

It's a cloud-based solution so it's light on resource usage

  • May 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Falcon as a cloud-based security platform.

What is most valuable?

Falcon is a cloud-based technology, so its resource usage is light. You deploy the agents to your endpoints, but the processing is done on the cloud, so your CPU utilization is only about 2 percent. Some other solutions use between 30 to 60 percent.

CrowdStrike has some of the best threat detection capabilities you can get. It's a market leader.

What needs improvement?

Customers would benefit if CrowdStrike adopted some of SentinelOne's technologies.

For how long have I used the solution?

I have used Falcon for two years.

What do I think about the stability of the solution?

I rate Crowdstrike 10 out of 10 for stability.

What do I think about the scalability of the solution?

CrowdStrike Falcon is 100 percent scalable. I've had no issues.

How are customer service and support?

I rate CrowdStrike support eight out of 10.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon is very expensive.

What other advice do I have?

I rate CrowdStrike Falcon Cloud Security eight out of 10. If you're looking for something more advanced than traditional antivirus, I recommend CrowdStrike. It's more adaptable and stable. Falcon is one of the best solutions on the market.


    prashant s.

Powerful and proactive: Crowdstrike falcon EDR delivers top notch endpoint security

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
As a EDR user we have seen that this is known for its advanced endpoint detection and response capabilities, real-time threat intelligence, and proactive approach to cybersecurity.
What do you dislike about the product?
sometime we don't see any detection mail over our inbox and same vice-versa over the console , we have already raised a case with crowdstrike for this.
What problems is the product solving and how is that benefiting you?
As a Crowdstrike user there are some key strengths of Crowdstrike EDR includes its cloud-native architecture which allows for rapid deployment and scalability, as well as its ability to detect and respond to threats in real time.


    Sesan SULE

It's easy to gather insights and conduct analysis about existing threats

  • March 14, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Falcon to protect endpoints, including the on-premise systems and cloud environment.

How has it helped my organization?

CrowdStrike protects us from vulnerabilities and threats while mitigating the risk. The security integration is quite good, but we had a few issues integrating with some of our client's endpoints. They wanted us to monitor some of their medical devices, such as MRIs, in case anyone attempted to attack through them.

What is most valuable?

It's easy to gather insights and conduct analysis about existing threats. Threat hunting enables you to track on-prem services, and the real-time response capability improves threat and risk analysis.

What needs improvement?

The threat intelligence and user behavioral analysis could be more comprehensive.

For how long have I used the solution?

I have used CrowdStrike Falcon for 3 years.

What do I think about the stability of the solution?

I rate CrowdStrike Falcon 6 out of 10 for stability.

What do I think about the scalability of the solution?

I rate CrowdStrike Falcon 7 out of 10 for scalability.

How are customer service and support?

I rate CrowdStrike support 8 out of 10. We've had a good experience with them. They're helpful and always respond quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've worked with Microsoft Defender. I'm more familiar with that.

How was the initial setup?

I don't have hands-on experience with the deployment. My team deployed it. The deployment time varies, and we do it in batches. It involves many tasks, and it can take weeks. After deployment, it requires regular patching.

What's my experience with pricing, setup cost, and licensing?

You can't get a fixed price for these tools. If you subscribe to something and need to deploy it to another team, the price goes up. It's the same with Microsoft Defender. I'm not responsible for the budget, but I think it's cost-effective for providing detection and response for an entire organization.

What other advice do I have?

I rate CrowdStrike Falcon Cloud Security 8 out of 10.


    Intekhab Ahmad.

Automatic updates and user-friendly reporting features, ensuring robust protection against a wide range of cyber threats

  • January 29, 2024
  • Review provided by PeerSpot

What is our primary use case?

Many different types of data flow into our organization from various sources, each serving different purposes and reaching different departments. For security reasons, we've opted for CrowdStrike Falcon, and it has proven to be highly effective. It consistently detects and removes unwanted viruses and miscellaneous threats from our network and systems. Additionally, we've deployed it on our servers, where it continues to provide robust protection against malware.

It's been employed within our organization to detect and respond to threats in our cloud workload. Upon detection of any issues on a machine, we promptly receive notifications or can view details on the portal, confirming which machines are affected. Additionally, it offers a plethora of features such as investigative tools and deep information sandboxing, enhancing our ability to address security concerns effectively.

How has it helped my organization?

Cloud-native threat intelligence is invaluable to me. The information provided is easily accessible through a dedicated tab, offering a wealth of valuable insights and recommendations. This includes various implementations and suggestions for enhancing security measures. Additionally, there's the option for sandboxing, which proves useful on occasion.

Our security operations have greatly benefited from the real-time response capabilities. Upon verification, potentially harmful downloads are promptly blocked and removed automatically. We have several dialer configurations, including medium, moderated, high, and low, with automated settings deployed across most machines. For servers, I opt for a moderated configuration, considering the occasional lack of generated signatures when deploying new software.

Our results clearly show the impact on our incident response time. Whenever an incident occurs, we receive comprehensive information promptly. Sometimes, we even receive emails providing updates and recommendations on how to address the situation effectively.

What is most valuable?

The most significant benefit is how quickly malware and other malicious attacks are detected. I've extensively tested it on my machine and server by simply double-clicking various files. In many cases, the detection is immediate, preventing the file from running and displaying a message indicating that it contains malware. Additionally, when downloading files for testing purposes, especially from third-party sources, CrowdStrike Falcon often detects potential threats instantly and sometimes even removes them automatically.

What needs improvement?

The only challenge lies in token verification. Generating the token is crucial, and if it doesn't match, it causes problems. However, this issue mainly arises when new users or inexperienced administrators are involved. They may inadvertently remove the token and struggle with the installation process. Initially, there were some challenges with the portal's user-friendliness, particularly when generating reports, but these issues have since been addressed.

For how long have I used the solution?

I have been using it for four years now.

What do I think about the stability of the solution?

It's highly stable with no reported issues. I would rate it ten out of ten.

What do I think about the scalability of the solution?

It provides excellent scalability capabilities. I would rate it nine out of ten.

Which solution did I use previously and why did I switch?

In my previous role at a different company, I managed Symantec Endpoint Protection hosted on local servers rather than in the cloud. We encountered issues related to the HES file and their engines, as they only added virus definitions without making significant changes to their main framework or engine.

How was the initial setup?

The initial setup is straightforward, especially for experienced users who find it easy to handle. However, for newcomers with only a month or two of experience, there might be a learning curve as they familiarize themselves with the process.

Implementing the tool itself poses no issues. I've successfully created the GPO and installed it without any problems.

What about the implementation team?

We've deployed it using two different methods. First, I established a Group Policy Object to deploy it, and second, we utilized Intune. Following deployment, the machines are promptly visible on the portal. However, configuring additional settings is not a one-day task; it requires understanding user requirements and preferences. The complexity of the setup depends on the level of detail and customization desired.

Initially, I deployed the solution on ten testing machines, comprising both servers and local devices. It took approximately two days to configure and fine-tune the setup before finalizing it for deployment across the organization. As the sole manager responsible for both security and system management, I oversaw the entire process. With multiple branches across different locations, totaling eighteen, efficiency was crucial. One notable advantage is the small footprint of the endpoint engine, typically ranging from forty to seventy megabytes, ensuring minimal bandwidth and resource consumption compared to other antivirus solutions. Maintenance is minimal. I typically monitor the machines to ensure they remain active. If a machine has been inactive for more than ten days, it's flagged and moved to a separate section on the portal for review.

What was our ROI?

We've observed a positive return on investment. Additionally, we utilize Microsoft Defender Endpoint with our Microsoft Elastic 365 license. Despite having multiple options, it's noteworthy that the CrowdStrike Falcon solution often detects threats before Microsoft Defender.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable, neither overly expensive nor excessively cheap, making it competitive compared to other market options. The best aspect is that there's a single price for all types of endpoints. There's no need to purchase separate licenses for servers and Windows systems.

What other advice do I have?

I would recommend it, particularly for its robust reporting capabilities, which provide access to a wealth of data. Additionally, the automatic updates feature ensures that the software stays current without requiring manual intervention. This eliminates the need to manually update each machine, as the updates are deployed automatically whenever a new version is available. Overall, I would rate it nine out of ten.


    Emma Kadiroglu

A robust and effective EDR solution that mitigates threats quickly

  • January 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

I am a cybersecurity analyst, responsible for conducting log and user activity analysis, managing and escalating support tickets, and overseeing performance monitoring, phishing analysis, and incident response for the company's systems. We use CrowdStrike Falcon Cloud Security as our primary security tool.

We implemented CrowdStrike Falcon Cloud Security as our EDR, to instantly mitigate any potential threats to our IT infrastructure.

How has it helped my organization?

Every month, CrowdStrike provides us with training on new features and how to use them effectively. This helps my team and me improve our security skills.

What is most valuable?

The immediate mitigation of potential threats and instant alerts are valuable.

What needs improvement?

CrowdStrike Falcon Cloud Security is expensive.

For how long have I used the solution?

I have been using CrowdStrike Falcon Cloud Security for over three years.

What do I think about the stability of the solution?

I have not experienced stability issues in the time I have been using CrowdStrike Falcon Cloud Security.

What do I think about the scalability of the solution?

I would rate the scalability of CrowdStrike Falcon Cloud Security a nine out of ten.

How are customer service and support?

I have contacted technical support many times and they are always quick to respond and resolve my issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we relied on IBM QRadar for our security needs. However, we transitioned to CrowdStrike Falcon Cloud Security to achieve greater security capabilities and cost efficiency.

What about the implementation team?

We used an integrator for the implementation.

What was our ROI?

As EDR solutions represent organizations' last line of defense against intrusions, CrowdStrike Falcon Cloud Security has been a worthwhile investment.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon Cloud Security is pricy.

What other advice do I have?

I would rate CrowdStrike Falcon Cloud Security a nine out of ten.

I recommend CrowdStrike Falcon Cloud Security as a robust and effective EDR solution.


    Pedro Barros

The user interface designs are highly user-friendly with interesting settings

  • January 15, 2024
  • Review provided by PeerSpot

What is our primary use case?

CrowdStrike Falcon serves as our go-to tool for endpoint detection and response. We often leverage scripts to implement actions such as blocking and isolating specific machines. These scripts help us pinpoint and flag machines within the system that require investigation. Our focus involves delving into logs, scrutinizing identities, and ensuring a secure cloud posture through effective cloud posture management.

What is most valuable?

The primary focus lies in the swift and effective response to potential threats. CrowdStrike's Remote Threat Response feature allows remote access to machines under investigation, provided they are online. This capability significantly aids in expediting the investigative process. Additionally, the tool supports threat hunting within the Falcon framework. An aspect worth noting is the tool's proficiency in making correlations within internal data, including both machine and user logs.

The RTR feature stands out as particularly valuable to me due to its capability to log into machines. Whether it's a Linux machine, allowing me to execute native Linux commands, or a Windows machine, where I can use PowerShell commands, it empowers me to seamlessly proceed with my investigations. This flexibility is a key factor that enhances the overall effectiveness of my work.

What needs improvement?

I tend to focus more on the forensic aspects, believing there's potential for additional improvements in that area. I've noted that CrowdStrike recently introduced a new feature in their latest update, aimed at enhancing forensic capabilities. Incorporating threat intelligence into the system would be a valuable addition.

For how long have I used the solution?

I have been working with it for two months.

What do I think about the stability of the solution?

The stability of the platform has been consistently reliable, with no instances of downtime or issues encountered during installations. The process has been remarkably smooth, and I have not encountered any problems so far.

What do I think about the scalability of the solution?

The scalability is quite impressive. With thousands of endpoints in our environment, we can effortlessly deploy additional agents on any new endpoint integrated into our system.

How are customer service and support?

Regarding technical support, the response time typically takes a few hours. The speed of response may be influenced by the specific licensing arrangements in place. I would rate it seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In my previous role, we predominantly relied on Azure solutions. Microsoft Advanced Threat Protection, encompassing Defender for Endpoint, Sentinel for Identity, and Security for Cloud Apps, constituted the core components of our security arsenal.

What about the implementation team?

The deployment spans various locations and departments, encompassing all our endpoints. This includes multiple nationwide locations and extends to different continents. Maintenance is not a significant requirement. While we do make occasional updates to rules, our Security Management service takes care of this aspect. Updates, including new rules, are automatically implemented during the update process. Duplicative rules are removed in the course of these updates. Although we have some custom rules, the entire process is managed as part of a service, ensuring seamless and well-controlled cycles.

Which other solutions did I evaluate?

I have a stronger inclination towards Microsoft ATP. However, since joining this company just three months ago, CrowdStrike Falcon has become a part of my toolkit.

What other advice do I have?

The user interface designs are highly user-friendly with some interesting settings. I would wholeheartedly recommend it to anyone not specifically seeking a source solution but rather a comprehensive Security Orchestration, Automation, and Response platform. The flexibility it offers to analysts is noteworthy, especially when utilizing the RTR feature. This allows seamless remote access to computers, where analysts can execute commands natively without disrupting user activities. It provides a valuable capability for conducting investigations discreetly and efficiently. Overall, I would rate it eight out of ten.


    Jasmin Surani

Enhances the overall safety of our company's environment from cyber threats

  • January 03, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use CrowdStrike Falcon Cloud Security primarily for endpoint protection, including detection and response. It acts like a modern antivirus, automatically detecting and responding to threats based on defined policies. Additionally, it offers a vulnerability management module, highlighting machine vulnerabilities based on the number of managed machines.

What is most valuable?

The most valuable feature of CrowdStrike Falcon Cloud Security is its lightweight sensor, taking minimal space and not impacting server performance. The centralized console is a huge advantage, letting me manage everything from one place. It also allows running scripts directly on machines through the portal, making it highly convenient.

What needs improvement?

In terms of improvement, it would be more convenient if there was an easier way to install CrowdStrike, perhaps through better integration with Active Directory. This could automate the installation process for new machines in the environment.

For how long have I used the solution?

I have been using CrowdStrike Falcon Cloud Security since 2020.

What do I think about the stability of the solution?

CrowdStrike Falcon Cloud Security is highly stable, with minimal false positives and performance issues. It operates smoothly without requiring much intervention.

What do I think about the scalability of the solution?

CrowdStrike Falcon Cloud Security is scalable. While installation is manual on each machine, it is easy to deploy on any number of machines, and their console makes it simple to manage them all. CrowdStrike Falcon Cloud Security is widely used in our company, managing endpoint security on almost every device. The user base is around 50,000 plus.

How are customer service and support?

I have been in touch with CrowdStrike's tech support for the past three years. Their support is excellent, quickly resolving issues and providing top-notch assistance, especially compared to other security vendors I have worked with.

Which solution did I use previously and why did I switch?

We chose CrowdStrike because of its effective detection capabilities with minimal false positives. It enhances the overall safety of our company's environment from cyber threats.

How was the initial setup?

It is a cloud-based solution managed by CrowdStrike. All we need to do is install a simple sensor on our machines, and they take care of the rest, providing us with a comprehensive endpoint security solution. We can easily monitor and manage security through their user-friendly interface. The installation and setup of CrowdStrike Falcon Cloud Security are very easy and require a good internet connection on your machine.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon Cloud Security is not cheap but it is worth the money. It simplifies administration by handling both vulnerability and endpoint security with just one sensor installation. In terms of cost, it is competitive and comparable to Windows Defender, offering better efficiency without the need for multiple consoles.

Which other solutions did I evaluate?

We explored other options like Trend Micro and Sophos before deciding on CrowdStrike. However, those tools had performance issues, especially on application servers and desktops due to their heavy installers. CrowdStrike stood out as it is lightweight and doesn't impact system performance during operation.

What other advice do I have?

I would strongly recommend CrowdStrike Falcon Cloud Security to others. It is highly effective in providing accurate security and detecting cyber threats without overwhelming you with false positives. It allows you to focus on meaningful alerts, making it a value-for-money product. Overall, I would rate it as a nine out of ten.