WatchGuard AuthPoint Total Identity Security
WatchGuard TechnologiesReviews from AWS customer
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Every business needs this
What do you like best about the product?
Every business needs 2 factor authentication now and the Watchguard solution is a great affordable one to use.
What do you dislike about the product?
They are adding in many 3rd parties and just need to keep adding more
What problems is the product solving and how is that benefiting you?
We use this for both remote access and Microsoft now and the phone app is great for it.
AuthPoint - a MSP’s dream for MFA
What do you like best about the product?
How easy it is to deploy, and manage.
I love how it makes it so we don’t need one cell phone (as a provider) to get in and manage. Our team can manage our clients in AuthPoint without there being 1 single point of failure.
Most of all I like WatchGuard’s support team, I don’t know how you do it but your team is so great at what they do and I have a blast whenever I can call them, even if it’s a frustrating issue!
I love how it makes it so we don’t need one cell phone (as a provider) to get in and manage. Our team can manage our clients in AuthPoint without there being 1 single point of failure.
Most of all I like WatchGuard’s support team, I don’t know how you do it but your team is so great at what they do and I have a blast whenever I can call them, even if it’s a frustrating issue!
What do you dislike about the product?
certain things aren’t explained very well, like the “Domain” section in RDWeb, but your support team has been on top of it when I’ve had any questions.
Bulk licensing can’t be distributed to Delegated accounts which makes it a pain when we have one portal for Cloud Visibility and another for AuthPoint (for the same customer!)
Bulk licensing can’t be distributed to Delegated accounts which makes it a pain when we have one portal for Cloud Visibility and another for AuthPoint (for the same customer!)
What problems is the product solving and how is that benefiting you?
Security/ simplicity.
There are clients that want to lock their laptops with MFA and the Logon App is amazing!
We also have clients that want to lock down their terminal server for access over RDP, and the logon app even facilitates this.
AuthPoint solves the “just need username and password” security issue of the SSLVPN tool and allows for easy deployment of this solution. I can’t wait until the AuthPoint integration with the firebox comes out!
There are clients that want to lock their laptops with MFA and the Logon App is amazing!
We also have clients that want to lock down their terminal server for access over RDP, and the logon app even facilitates this.
AuthPoint solves the “just need username and password” security issue of the SSLVPN tool and allows for easy deployment of this solution. I can’t wait until the AuthPoint integration with the firebox comes out!
Recommendations to others considering the product:
Go through the certification, it helps fill in the holes you are missing when going through blind ^.^
Generally good
What do you like best about the product?
Very flexible. Very nice to be able to use Active Directory credentials with 2FA to authenticate things like the SSL VPN.
What do you dislike about the product?
Nothing. Not sure why 'dislike' needs to be 40 characters minimum.
What problems is the product solving and how is that benefiting you?
2FA for SSL VPN.
Excellent alternative to other 2FA services
What do you like best about the product?
The ease of use of WatchGuard's AuthPoint and integration to its latest Firebox devices makes it an essential business tool, and perfect for getting organizations interested in further protecting their business and online assets.
What do you dislike about the product?
There is currently no option to utilize AuthPoint with the local WatchGuard Firebox database, however I am told they are working on this update in a future release!
What problems is the product solving and how is that benefiting you?
AuthPoint has enabled me as a WatchGuard reseller to protect my customers Firebox registration and cloud management, online. It has also internally provided an extra step to protect my gateway to internal networks where my client data is stored.
Recommendations to others considering the product:
If you're a heavy WatchGuard user, it is a really valuable tool to have this service as part of the WatchGuard line of services to protect internal assets and application access.
Sleek and stylish MFA, very user friendly
What do you like best about the product?
Easy to deploy MFA, simple to use, cost effective and scalable, has good integration with other firebox products like access portal and 3rd party's like Office 365 , the deployment guides are fairly easy to follow as an administrator. as a user the push system is very user friendly most of our staff did not need to have their hands held to understand how to use it. mostly positive experiences from my feedback.
What do you dislike about the product?
My biggest dislike is you must have a phone to use AuthPoint MFA, not all of my users have a phone or want to put software on a personal device. having a Vasco/RSA type authentication fob/dongle would be a great option for people that don't have a phone.
Also are there was no integration for MFA with the firebox VPN, this would be great if it could be integrated the same way it works with the Access Portal.
Also are there was no integration for MFA with the firebox VPN, this would be great if it could be integrated the same way it works with the Access Portal.
What problems is the product solving and how is that benefiting you?
The AuthPoint MFA solution is solving the problem of compliance for NIST 800-171 it gives extra security at little to no additional steps for our users. and allows us to have a single solution for most of our platforms.
Recommendations to others considering the product:
If you are considering using AuthPoint MFA, make sure it will do what you think it will do. you must be running at least windows 8.1 or higher, you must have a mobile phone to use this product, and it dose not integrate with the firebox VPN at this time. other than those things its a great solution.
Authpoint MFA
What do you like best about the product?
Easy integration with Watchguard firewall
What do you dislike about the product?
Can't do authentication via text message, duo can.
What problems is the product solving and how is that benefiting you?
Increased security for external authenticating users.
Easy management and set up
What do you like best about the product?
Very simple user interface for our end users.
What do you dislike about the product?
We are unable to see the public IP address of the default gateway in the management console. This would help us better track and manage who is logging in and from where. We are beginning to see issues where the users are getting logged out of the VPN randomly, but that could be due to limited network availability or end user error.
What problems is the product solving and how is that benefiting you?
We have increased our security for end users that are constantly mobile.
Authpoint for VPN review
What do you like best about the product?
That we are now compliant with government regulations as a defense contractor. The push alerts are really handy as well. Having the app work with the facial recognition in IOS is really a nice feature. Keep up all the great work the team here really appreciates it.
What do you dislike about the product?
The setup was very difficult and having to install the gateway on a server is a bit frustrating. The documentation leaves much to be desired and integrating it with active directory, even harder. I do not like having to install and maintain so many pieces to keep it working. It seems like the firebox itself could handle some of these pcs.
What problems is the product solving and how is that benefiting you?
We were able to secure our VPN to be in compliance with our government regulations. We disabled our older less secure methods and the users have reported no issues in remote connectivity.
Recommendations to others considering the product:
Once setup is over it is all worth the fight. Plan on some failures and frustration in setup and plan on easy sailing afterwords.
Watchguard Authpoint
What do you like best about the product?
Setting up users in Authpoint is quick and easy. The activation process for the end user is relatively pain free.
What do you dislike about the product?
Setting everything up initially was a little bit of a pain, and getting it to function with Active Directory and such.
What problems is the product solving and how is that benefiting you?
It has added an extra layer of security that is necessary in today's world.
Authpoint for VPN review
What do you like best about the product?
I like that security of the tech as well as the fact that it is fully integrated with the watchguard hardware. It allows us to be CMMC compliant and the phone app is super easy to use for the end users.
What do you dislike about the product?
Difficult to get going, the whitepapers are lacking something and keep referring to other whitepapers. Making this easier to roll out is going to make or break this for most.
What problems is the product solving and how is that benefiting you?
We do business with the DOD and 2 factor auth is a requirement of remote access if you do business with them.
Recommendations to others considering the product:
Take your time in implementation, it is not easy especially if it is active directory integrated
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