What do you like best about the product?

The integration of redwood with SAP Business Objects is seemless. The best use-case where i find that redwood is the best tool is to schedule the reports.
So, In our case, redwood can schedule the process chains responsible for reloading the data, which will be an input for report. And later, we can process the reports. In this way, we are able to fulfill the dependency of the report that, first the data loading should take place and then the report should be triggered. And all these things can be managed by redwood itself.
So overall, it's a great tool that can cover various situations.

What do you dislike about the product?

One thing which I don't like with Redwood & SAP BO/BI integration is , if we have a failure in process chain/report then it gives us very generic error message, which is not near to the actual issue.

My suggestion : We should try to integrate the error message from the integrated system(Here it's SAP BO) and fetch the error message and show in redwood itself.
Because if there is a monitoring team, they might have access to redwood but not to SAP BO. So this will reduce the turnaround time of solving the issue as we can directly know the error from Redwood and start necessary actions.

What problems is the product solving and how is that benefiting you?

SAP Business objects is a great BI tool which can generate the report in various formats (Webi, Excel, PDF , etc) as per user's expectations.
This tool is easy to handle and gives us many options to deliver the reports to end users.
This can send the reports to various emails.( Stores, Teams)
Also, this can send reports directly to a shared path of client location which can also be a client's expectations.