I am not the right person to discuss the use cases of the product since it is the Tech team in our company that handles the solution, while I just oversee the functioning part.

The tool reduces the manual effort needed. In our company, we can automate some tasks and put them into Lambda functions.

The most valuable feature of LambdaTest stems from the fact that it is a service offered by AWS, so it's not a separate tool or something.

I won't be able to comment on what could be improved in the solution since I am not the one who handles LambdaTest. It is our company's IT team that takes care of LambdaTest.

Improvements on a platform need to happen on a timely basis. If something is perfect, it doesn't mean that it doesn't need to improvise or improve, like in terms of adding new features. There should be some new features coming up or some performance improvisation over a period of time.

I have been using LambdaTest for a couple of years. My company has a partnership with AWS.

Stability-wise, I have not experienced any downtime or other performance issues.

I don't think LambdaTest has any scalability issues, as far as I have heard from my team.

I am not the one who deals with LambdaTest's support team, but the IT team from my company's side connects with the support team of AWS, and most of the time, they get a fair response on time.

I rate the technical support a seven to eight out of ten.

My company has not used any tools that are very similar to LambdaTest, but we use Kubernetes and manage the clusters with Azure.

Regarding LambdaTest, I believe that some configuration is required.

The price of the product is available online on the AWS Pricing Calculator, which doesn't involve any hidden charges.

The product can be described as an averagely-priced solution.

I can't comment on why I decided to work with LambdaTest since I am a part of an evolving industry, and the team who did the actual research of the product and takes care of it is the IT team in our company, so the team probably finds the users and defines the use cases for the tool.

My company has a partnership with Contentful, Microsoft Azure, Adobe Commerce, BigCommerce, Shopify, and many more.

I rate the overall tool an eight out of ten.

We are doing manual testing, covering the overall scope. There are multiple dimensions that need to be tested. And regarding the trouble, like, there were some information issues on certain devices, and that's why we needed to check those on the same devices.

The solution is very handy. And the device support is very good. I like that the technical support team handles it all in one, too.

There is room for improvement in support. The community should extend support. Like, Lambda has a huge community, and support should be available online.

Another area of improvement is stability and performance of the solution.

I have experience with the solution.

The solution is stable, but I've noticed some issues with the speed and overall performance. For example, when I'm using my development laptop, and I switch to LambdaTest, the performance decreases. This is especially noticeable when I'm using a dimension that is working on the laptop, and I try to use the browser. In general, the availability of the device could be improved.

Other than that, I've also had some issues with the speed of certain API calls and the rendering of data. For example, when I'm onboarding data, the process can be slow.

My main concern is that the camera is not available when I'm using LambdaTest. However, I've been able to work around this issue by using the camera to check my connections.

Overall, I would rate the stability a seven out of ten.

It is a scalable solution. We are three end users, and we are planning to extend the usage.

There is room for improvement in customer service and support. It's a solution that was implemented years ago, and not a huge community really good. So that's why maybe we can work on technical support.

It was easy to set up. It was not hard. You just need credentials and set up the virtual devices, and that's good to go. I am looking forward to integrate it with Slack and Jira.

It's pretty good to use and to write the code for the manual automation and even for the developers to debug this thing. It's a pretty wholesome solution. That's why we prefer to get the solution. Because not only the testers can look into this, but the development team can also use the tool.

Overall, I would rate the solution a seven out of ten.