External reviews
External reviews are not included in the AWS star rating for the product.
Cross-platform testing and faster execution enhance testing efficiency
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Automation speeds up testing but installation challenges persist
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
How are customer service and support?
How would you rate customer service and support?
Neutral
How was the initial setup?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Streamlined platform offers real-time testing with good customer support
What is our primary use case?
I am a DevOps engineer, and I automate tools for our QA team. We work with LambdaTest to automate test cases using an automation framework. We test US-based cases and integrate LambdaTest with our CICD environment.
How has it helped my organization?
LambdaTest supports multiple platforms like iOS and allows us to execute tests on real-time devices instead of simulators. It saves us time, reducing the test duration from three to four hours to 30 to 40 minutes for 400 to 500 tests. This efficiency is achieved by scheduling tasks overnight via Bamboo.
What is most valuable?
LambdaTest supports multiple platforms like iOS across different devices and enables real-time testing. The capability to connect with a cloud environment and choose the required device model is valuable. It enhances the overall testing experience.
What needs improvement?
There is scope for improvement in service account usage, LDAP integration, and adapting new devices and features. Challenges and glitches exist, such as handling notifications dynamically and gaps that need to be addressed. Feedback is being provided to the vendor.
For how long have I used the solution?
We have been using LambdaTest for almost eight months.
What do I think about the scalability of the solution?
We have increased our test case number, and LambdaTest is facilitating that increase. However, I am not sure how they handle scalability on the vendor side.
How are customer service and support?
Their customer support is good. Whenever we raise a concern or issue, they support us instantly. They are very well supported during initial setup and adaptation.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used BrowserStack, which was expensive compared to LambdaTest. Due to budget concerns, we decided to shift from BrowserStack to LambdaTest.
How was the initial setup?
Their customer service supported the initial setup very well.
What was our ROI?
The shift to LambdaTest from BrowserStack due to budget concerns was cost-effective.
What's my experience with pricing, setup cost, and licensing?
BrowserStack was expensive compared to LambdaTest. We switched to LambdaTest to save money.
What other advice do I have?
LambdaTest is well suited to our budget and requirements. It may not be the best tool for everyone, but it suits our needs.
I'd rate the solution eight out of ten.
An affordable solution for mobile automation and real-time testing
What is our primary use case?
In our project, we use LambdaTest for browser testing. The team has one shared account. We primarily use LambdaTest for mobile automation, real-time testing, and real device testing across various processes. We also utilize it for mobile testing, reporting, and API testing.
How has it helped my organization?
Automation and mobile testing have improved our efficiency.
What is most valuable?
LambdaTest is highly beneficial, especially for mobile automation testing. Because your company might not have access to various mobile devices or tools, LambdaTest provides a solution for mobile and cross-browser testing in such situations, making it extremely valuable.
What needs improvement?
The tool can improve its testing speed. Changing or switching to another mobile phone can be very slow on a real device.
For how long have I used the solution?
I have been using LambdaTest for six months.
What do I think about the scalability of the solution?
The scalability is slow.
Which solution did I use previously and why did I switch?
I've used Appium.
How was the initial setup?
The initial setup is easy. There are other team members for maintenance.
What other advice do I have?
If you want to control the versions of your computer or mobile device, you can do so quickly with LambdaTest. You don't need to change your browser, app, or phone versions manually. It's a wonderful and beneficial tool that saves me time and makes it easier.
I recommend the solution. Overall, I rate the solution as seven out of ten.
Has efficient planning features and good technical support services
What is most valuable?
The platform is easy to use and has a valuable planning feature.
For how long have I used the solution?
I have been using LambdaTest for one month.
What do I think about the stability of the solution?
I never encountered system breakdown issues.
How are customer service and support?
The technical support services are excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with different solutions before. I chose LambdaTest because it helps with the planning.
What's my experience with pricing, setup cost, and licensing?
I used the product for free because I subscribed to LinkedIn Premium.
What other advice do I have?
The product supports Java programming needs specifically. I recommend it to others and rate it a ten.
Reliable testing tool with efficient support for different browser versions
What is our primary use case?
We use the product to perform real-time testing of websites and mobile applications. This involves checking different operating systems and browsers for web and mobile functionality.
What is most valuable?
The platform’s most valuable feature is its ability to provide access to different versions of browsers and operating systems. This helps me ensure compatibility across various platforms and versions.
What needs improvement?
They could improve the product in terms of load testing performance. Sometimes, when multiple users use the tool simultaneously, it can slow down, affecting efficiency.
For how long have I used the solution?
I've been using LambdaTest for about six months.
What do I think about the stability of the solution?
The platform is stable, although there have been minor issues with UI. However, they haven't affected its overall performance significantly.
What do I think about the scalability of the solution?
Currently, four people in our organization are using LambdaTest. The scalability depends on the plan purchased.
We may use it more in the future, depending on our testing needs and requirements.
Which solution did I use previously and why did I switch?
We chose the platform because it provides access to various browser and OS versions, essential for our testing needs. Additionally, the trial version allowed us to compare it with other tools before deciding.
How was the initial setup?
The initial setup and deployment were easy.
What other advice do I have?
I would advise them to consider LambdaTest, especially if they need to test across different browsers and OS versions. It's user-friendly and offers valuable features for testing, making it a reliable tool.
I rate it as nine out of ten.
Provides a single platform to manage multiple devices and has a user-friendly user interface
What is our primary use case?
We are testing a website on the desktop. Our clients need to see how the website looks on different mobile devices. So, we use the solution to test the UI for different mobile devices and see how it looks.
What is most valuable?
The product provides a single platform to manage multiple devices simultaneously. It is easy to learn the product as a beginner. The solution is very easy to understand and has a user-friendly UI. The integration process is good. We can get a real-time view of different devices without any glitches.
What needs improvement?
We get logged out of the devices if there is some inactivity. It causes some problems. Automatic logging out is the only issue we faced. We need time to check the requirements and specifications, but LambdaTest logs us out of the device.
For how long have I used the solution?
I have been using the solution for three months.
What do I think about the stability of the solution?
The tool is stable. We faced some slowness in the website because we tested it in different environments. However, it was not an issue with LambdaTest.
What do I think about the scalability of the solution?
We have four credentials to access the solution in our organization. Our clients also have credentials. We access the tool from different time zones.
How was the initial setup?
The initial installation is easy.
What's my experience with pricing, setup cost, and licensing?
The tool is not cheap, but it is not expensive. It is moderately priced.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Technical support should be improved, though it has great documentation
What is our primary use case?
I used LambdaTest for mobile testing and native applications.
What is most valuable?
LambdaTest is easy to use, and the documentation provides all the needed information.
What needs improvement?
I didn't like the solution's technical support and how they communicated and tried to fix the issues of customers like me.
For how long have I used the solution?
I have been using LambdaTest for one year.
What do I think about the stability of the solution?
We faced issues with the solution’s stability. We faced the general problem of a crash test during execution due to system errors on the solution's side.
I rate the solution’s stability on mobile a four out of ten.
What do I think about the scalability of the solution?
LambdaTest is a scalable solution.
How are customer service and support?
We had a regression run every two weeks. During every regression testing, we had similar issues from LambdaTest's side, which was a huge problem for our tests, stability, and productivity. I had to call them every two weeks and spend two to four hours on one call to understand why this happened. The LambdaTest engineer we communicated with decided that he didn't need to fix this issue. So, I had to create a workaround from my side. This was the biggest issue I faced with the solution.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution's initial setup wasn't difficult because all the instructions were found in the documentation on the website. However, you need to have some minimal experience with the tool to deploy it.
What's my experience with pricing, setup cost, and licensing?
From the customer side, LambdaTest is cheaper for big company usage and works fine as other similar applications.
What other advice do I have?
LambdaTest is a cloud-based solution. LambdaTest is easy to use, and the documentation provides all the needed information. It is a good system for CI testing, but its support team was the hardest part for me.
Overall, I rate the solution a five out of ten.
Easy to learn and used for automation testing and monitoring
What is most valuable?
We use the solution for automation testing and monitoring. With LambdaTest, we can use multiple browsers or operating systems to do testing.
What needs improvement?
Performing automation testing from UI is a little slow and could be improved.
For how long have I used the solution?
I have been using LambdaTest for three years.
What do I think about the stability of the solution?
We have faced bugs with the solution.
What do I think about the scalability of the solution?
Around 100 users are using the solution in our organization.
How are customer service and support?
The solution's technical support was bad. The support team took a lot of time to respond and closed my ticket without solving my problem.
How was the initial setup?
The solution’s initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
LambdaTest's pricing is cheaper than that of other similar platforms.
What other advice do I have?
LambdaTest is deployed on the cloud in our organization. I would recommend LambdaTest to other users because it's very useful and easy to learn. It is very easy for somebody to learn to use LambdaTest for the first time. I have used the AI feature in LambdaTest.
Overall, I rate the solution an eight out of ten.
Real device feature is very helpful
What is our primary use case?
For testing and automation. We do cross browser testing for different versions of subproducts.
How has it helped my organization?
We don't use it for mobile app testing. We are planning on using it in the future for that.
What is most valuable?
The real devices feature.
What needs improvement?
Load flow compared to other stacks needs improvement.
For how long have I used the solution?
I have been using LambdaTest for one year.
What do I think about the scalability of the solution?
Twenty five users are using at the moment. The scalability is an eight out of ten.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing could be made cheaper.
What other advice do I have?
Overall, I rate the solution an eight out of ten.