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Clean Dashboard and Guided Setup Save Hours Each Week
What do you like best about the product?
I like that Secureframe doesn’t overcomplicate things. As someone who manages partner accounts and data exchanges across vendors, I feel the dashboard is clean. It automatically looks for compliance gaps and send alerts regarding policy reviews. For a quick brand like Quince, the time saved is several hours a week. I like that the setup is guided, it felt more like onboarding than a technical rollout.
What do you dislike about the product?
The reporting tools could be a little more flexible. There are times when I want to quickly export custom views without admin privileges. Other than that the interface has improved over times and when I contacted support for clarification they were responsive.
What problems is the product solving and how is that benefiting you?
Before Secureframe, it was chaos tracking all compliance tasks across vendors. We had everything in spreadsheets and Slack messages. Our whole process (policy documentation to audit scheduling) is centralized now. It has allowed us to stay SOC 2 ready, which our partners enjoy seeing. Its biggest benefit is its level of automation that helps us be compliant without manual follow-up.
Excellent Risk Management & Trust Center, But Needs Modern Version Control
What do you like best about the product?
The risk management module is nice to manage the risks. We can create a risk from other places/processes in Secureframe.
Also, the trust center is really nice. Because customers can see exactly what we have in place to ensure we delivery quality and security.
Also, the fact that we don't have to manually manage ISO 27001 and 9001 anymore is amazing.
Also, the trust center is really nice. Because customers can see exactly what we have in place to ensure we delivery quality and security.
Also, the fact that we don't have to manually manage ISO 27001 and 9001 anymore is amazing.
What do you dislike about the product?
They could improve their version control, not it is a bit old school. Maybe a google docs type of version control?
What problems is the product solving and how is that benefiting you?
Managing security and quality policies.
Replacing manual admin of managing ISO certifications.
Showing our quality and security standards with a standardize page.
Replacing manual admin of managing ISO certifications.
Showing our quality and security standards with a standardize page.
Streamlined Compliance, Exceptional Support
What do you like best about the product?
I really appreciate Secureframe’s ability to maintain compliance for critical frameworks like HIPAA and SOC II, and its flexibility to extend to other frameworks such as GDPR and ISO. The user interface is impressively intuitive and user-friendly, allowing even those unfamiliar with compliance to navigate complex controls and processes with ease. This was especially beneficial for us as startup founders managing multiple roles. Secureframe’s Trust Center is an outstanding feature, enabling us to present a professional trust center on our branded subdomain. This has been instrumental in building trust with clients and partners. The automated integration with our existing systems like Google Cloud and GitHub is another standout aspect, greatly simplifying the process of managing compliance controls and vastly reducing manual effort. Secureframe’s excellent customer support is always responsive and helpful whenever I encounter an issue. Additionally, their pricing is competitive, and their commitment to putting people first aligns with our company’s values, making them an exceptional fit for us. Secureframe also keeps us updated with compliance changes and facilitates our expansion into new compliance frameworks, supporting our scaling efforts comprehensively. Overall, it’s a vital tool for all our compliance needs, consistently delivering an exceptional experience as we grow.
What do you dislike about the product?
I think there's room for improvement in terms of implementing more AI-driven workflows and providing more detailed explanations of tasks.
What problems is the product solving and how is that benefiting you?
I use Secureframe to maintain compliance, enabling entries into industries like healthcare. Its flexible platform supports multiple frameworks, automates controls, and fosters trust with vendors, facilitating partnerships and customer acquisition.
Effortless Compliance and Automation for Mid-Sized Businesses
What do you like best about the product?
What I love the most is Secureframe’s ability to turn compliance into a topic that my mid-sized retail business can actually understand. Handling over several brands means that we are able to efficiently sync all data and vendor policy without the need for a new system. I find the system’s automation for tracking certifications and alerting us to coming audits particularly helpful. I no longer have to chase people down for updates.
What do you dislike about the product?
At first, it took a bit of time to get every department onboard because our beauty and lifestyle divisions work differently. Once everyone saw the value, adoption picked up. There are just a couple of minor tweaks that could be beneficial. Some customized reports could be easier to modify without the need for administrators.
What problems is the product solving and how is that benefiting you?
We were all over the place managing vendor compliance before Secureframe. Now, you can track everything in one place – from supplier risk assessments to internal policies. It lessens the amount of compliance work we have to do, and keeps us from making little audit errors that could hold up distribution. Secureframe also provides our leadership with a clearer assessment of where we stand with each of the certifications, which is great for retailer trust.
Secureframe Streamlines Vendor Risk, But API Limitations Need Workarounds
What do you like best about the product?
I work as a system administrator at a software consultancy where my team utilizes many third-party tools and APIs. With Secureframe's risk management module, we are able to handle this complexity in a structured way. The automated vendor questionnaire system saves a lot of time. I can deliver a detailed security assessment to a new AI service provider and track their compliance status directly in the platform. When you integrate with our GitHub organization, we automatically flag new dependencies for vetting to keep all our code bases secure.
What do you dislike about the product?
At first, there was a lot of manual work on our part to get the risk scoring model working for our clients’ security needs. Certain API endpoints, which help extract vendor data for our internal dashboards, impose limitations that require a workaround.
What problems is the product solving and how is that benefiting you?
It helps us gain visibility into our software supply chain issue. We didn’t have a centralized way to track what third parties we were using. And whether or not they were secure enough. Currently, one dashboard displays the risk posture of all our vendors. This has helped us tremendously during client audits, and drastically reduced the amount of time our developers spend answering security questions about their tools.
Effortless Compliance Management with Intuitive Dashboard and Automated Reminders
What do you like best about the product?
I like the fact that Secureframe organizes all of this without being overly complex. I can check compliance status, upcoming audits and documentation all from one dashboard. The set up process to our HR and internally systems was more straightforward than I thought and we love the automated reminders so we never miss those important security checks. It has honestly made our compliance reporting so much less painful.
What do you dislike about the product?
Initially, it took some time to figure out all the |buttons accompainied withit however I've gotten used to it mostly during setting up. I do wish their customer chat support was a little bit quicker on the uptake time during weekends, but otherwise the folks at support have been consistent and courteous once you reach them.
What problems is the product solving and how is that benefiting you?
Our compliance process was previously fragmented across spreadsheets and shared folders before implementing Secureframe. Now, all that is centralized, auditable and transparent. That saves us a ton of manual work, reduces risk, and delivers peace of mind to management that our data protection standards are consistently met. It also saved our day during our last external audit — could create every report within minutes instead of days.
Secureframe simplifies compliance for EdTech.
What do you like best about the product?
Secureframe's intuitive dashboard and automated workflows helped us achieve SOC 2 compliance quickly. It's ideal for platforms handling sensitive learner data.
What do you dislike about the product?
Initial setup required some manual mapping of controls, but support was excellent.
What problems is the product solving and how is that benefiting you?
Ensuring data privacy and regulatory compliance while onboarding large enterprise clients in education.
Calm, clean and indeed beneficial.
What do you like best about the product?
Evidence management is easily addressed with the secureframe. It is intuitive and works well with our asynchronous workflow and is automated.
What do you dislike about the product?
Wish love were more templates flexible .
What problems is the product solving and how is that benefiting you?
Reduced SOC 2 process and enhanced confidence of our users in our platform.
Expert, Friendly Support Makes All the Difference
What do you like best about the product?
The engineers at SecureFrame are not only very knowledgeable but also extremely friendly and quick to respond.
What do you dislike about the product?
There isn't much to dislike overall. The only issue I encountered was that the GCP documentation was somewhat outdated, but this is understandable since the Google team appears to update the interface almost every month.
What problems is the product solving and how is that benefiting you?
SOC2 certification
Trustworthy compliance with High-security enviroment.
What do you like best about the product?
Secureframe brings policies, vendors and security tasks together in a single clean dashboard. It maintains a lean and efficient compliance structure.
What do you dislike about the product?
Should have more real-time reporting solutions.
What problems is the product solving and how is that benefiting you?
Make SOC and ISO tasks simpler and enhance audit preparedness of a large distributed workforce.
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