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Increase Productivity
What do you like best about the product?
I really liked the Smart Views Feature that lets me customise CRM based on my process. It has a very simple and easy to use interface. I also like the fact that I can use the CRM on my phone as well.The LeadSquared support team has been very prompt in their responses.
What do you dislike about the product?
The Dashboard/Reports section lacks customisation and would like to utilise that to its fullest potential. Also I would like to see improvements in the Deign of the CRM in future updates.
What problems is the product solving and how is that benefiting you?
We are trying to increase productivity and also creating a smooth process of how a lead is entered and how we cater to each one of them.
As per benefits, I realised that because of LeadSquared there has been an increase in productivity in terms of use of data and processes.
Also they have helped me monitor performance of all the users effectively.
As per benefits, I realised that because of LeadSquared there has been an increase in productivity in terms of use of data and processes.
Also they have helped me monitor performance of all the users effectively.
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Leadsquared - Effective and Efficient
What do you like best about the product?
Leadsquared comes with marketing automation and lead flow options that are built in, very dynamic and allow you to customize a great deal of a sales process or lead flow without needing to invest in a 3rd party developer. Everything from set up, the cost of each user, the launch, data migration and everything to get going was so much better than other CRM/Software solutions.
What do you dislike about the product?
There isn't much that I don't like, maybe incorporating heavier graphics in pipeline management. However really view that as some high-end customization and not a necessity...
What problems is the product solving and how is that benefiting you?
Email tracking is awesome, that fact that it comes with the most basic model is huge.
Recommendations to others considering the product:
Having experience with SalesForce and ACT I would view LeadSquared as a much greater alternative from a value standpoint, marketing automation, customization and daily activity.
Feature Rich Product with Outstanding Customer Service
What do you like best about the product?
This is a very quickly evolving platform with a wide range of CRM and digital marketing functionality. We have been using it for 2 years and frankly it is hard to keep up with the pace of new feature introductions. Across it all has been a foundation of outstanding customer service and a desire to make it work for the customer.
What do you dislike about the product?
The fact that the unique record indicator is a email address, limits many of our use cases. For example, we sell education products. If a parent with two children wishes to subscribe for each child we cannot create two different records.
What problems is the product solving and how is that benefiting you?
CRM, digital marketing, lead capture and lead analysis
CRM to the mark
What do you like best about the product?
Whatever I expected from CRM, I found all possible solution from Leadsquared CRM that too value for money.
implementation side 100% satisfied...
immediate action to any queries from the support team.
Felt like dealing with any international company. truly professional.
implementation side 100% satisfied...
immediate action to any queries from the support team.
Felt like dealing with any international company. truly professional.
What do you dislike about the product?
So far no any dislikes, but It is only 60 days I have started using fulfledged, Will be very early to comment on it.
What problems is the product solving and how is that benefiting you?
Beaing realestate company we got leads from many sources online and offline. I have been able to create all my leads at 1 place with proffessional welcome sms & Email. also do auto distribuion of leads as per per reset criteria's.
I can analise which of my campaigns are giving best results.
I can analise which of my campaigns are giving best results.
Recommendations to others considering the product:
Go for it
Our SPOC for all marketing efforts!
What do you like best about the product?
Supports lead capturing from various sources. CRM easy to use for our sales team. Great marketing automation features. Love the fact there is an app to go along with it. The landing page builder is also a great addition.
What do you dislike about the product?
Pricing could be reduced. Additional apps in "Apps Marketplace" should be made free.
What problems is the product solving and how is that benefiting you?
Lead capturing and nurturing.
The best so far
What do you like best about the product?
It is simple, cater all your requirement of handling the leads from different sources and their activities. The best part is the pricing. i have been using this CRM from last three years in NIIT University and it has evolved drastically based on the user feedback and requirements. they have this customer success team lead by Ashish who has given the additional support when you really needed.
What do you dislike about the product?
Not much, but the CRM is still in a improvement mode specifically at client's customise requirements.
What problems is the product solving and how is that benefiting you?
We are into education, and it is helping us to get engage with the leads and stay focused.
Recommendations to others considering the product:
Simple
Reasonable
Full fill all requirements
Reasonable
Full fill all requirements
A highly effective CRM and automation solution with an efficient team to support
What do you like best about the product?
Economical but effective solution for Small and Medium enterprises and customized, personal support provided by their Customer Success team who make sure they go the extra mile to provide the service which the client needs. The solution is not too hard to be trained on which makes adoption at call centres easier.
What do you dislike about the product?
Some financial services basic requirements had to be developed later which resulted in us working with some stop-gap solutions.
What problems is the product solving and how is that benefiting you?
Proper Lead and Sales Attribution, Business Reporting, Sales force automation and Drip campaigns.
Recommendations to others considering the product:
Extremely good solution for small and medium sized companies and teams.
Wonderfull System
What do you like best about the product?
Its ability to capture leads from almost all the sources. The product is very user-friendly.
What do you dislike about the product?
Reporting section could have been improved a little better.
What problems is the product solving and how is that benefiting you?
Generating more leads with Leadsquared and helping sales team reach their targets with such ease and comfort.
We could see a substantial increase in our revenue growth
We could see a substantial increase in our revenue growth
Recommendations to others considering the product:
yes
Best Customer Success team Specially a guy called Sujatali
What do you like best about the product?
appreciate the efforts that you have put in to streamline the lead distribution and improving the engagement system has been marvelous. You've been right there, helping out wherever and whenever needed for these past few months since you joined. Everything has finally come together, and things have been better but they are few things which we need to work on
What do you dislike about the product?
Nothing as of now, May be later Sometime,
What problems is the product solving and how is that benefiting you?
Lead Management
Events Marketing
Events Marketing
Best customer success!
What do you like best about the product?
The detailed information and journey one can gather about a lead.
What do you dislike about the product?
Nothing. Too smooth to complain. Few bugs here and there which can be ignored as they don't affect the workflow.
What problems is the product solving and how is that benefiting you?
LeadSquared is the backbone of our marketing success. Our conversion rates have skyrocketed, thanks to the flexibility in customising and personalising our messaging automatically for every prospect.
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