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External reviews

242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Bishal M.

LSQ CRM Review

  • September 10, 2024
  • Review provided by G2

What do you like best about the product?
Extremely User Friendly CRM for both sales & marketing Use Cases.
What do you dislike about the product?
Cloning process of sub-automations can be improved.
What problems is the product solving and how is that benefiting you?
Sales & Marketing Automation


    Higher Education

Great to use

  • August 12, 2024
  • Review verified by G2

What do you like best about the product?
Easily accessible through mobile and laptop
What do you dislike about the product?
Not able to view application on mobile regarding the customer
What problems is the product solving and how is that benefiting you?
Handy to use


    Ronit S.

Efficient and Comprehensive CRM for Streamlined Lead Management

  • August 09, 2024
  • Review verified by G2

What do you like best about the product?
Earilier I was working with Excel, so lots of tasks were missed and I was not able to do follow-ups on time. I was losing the potential closures, but lead squared solved all this.

I got the talktime report I want to check daily, weekly, monthly, and years as well, but earlier was not possible.
What do you dislike about the product?
LSQ have to work on the mobile application. There many bugs.

We can't copy the data beacuse it's encrypted. I have to download the dump data everytime.
What problems is the product solving and how is that benefiting you?
Proper lead management, lack of delay on follow-ups. 
Getting reminders for the priority leads.
Create a list to categorise the funnel of leads like ( Prospect, Intersted, Warm, Hot).
Analyse the daily productivity for an individual.


    Anushree R.

Work is more Organised and Easy to Understand

  • June 18, 2024
  • Review verified by G2

What do you like best about the product?
Leadsquare has been instrumental in effectively managing lead profiles. Without it, I would not have been able to nurture leads as successfully, from creating prospects and maintaining follow-ups to closing deals.
What do you dislike about the product?
While I do not personally dislike the system, there are certain aspects where only the manager has access, limiting our ability to make changes to leads. Although this can be challenging, it is not disappointing.
What problems is the product solving and how is that benefiting you?
Leadsquare addresses the major task of maintaining leads in Excel or sheets. It also allows us to set follow-up call reminders, synced with our email IDs, ensuring timely follow-ups. Additionally, accessing a lead's profile provides all details and previous conversations, simplifying our workflow.


    Rajeswari p.

Great tool for Lead Management

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
Leadsquared is comparitively is easier to use and provides a great customer support the implementation time is about 1 month which is fair and has enough features to fullfill the requirements and the integration is quite seemless.
What do you dislike about the product?
priceing is the major factor which needs to be improved as they are many players in the market providing similar features for the lesser cost.
What problems is the product solving and how is that benefiting you?
It helped me with the follows up the lead and buliding my pipeline , the user interface is quite user friendly and the integartion reduces the redundancy of day to day task .


    Ranjith D.

Perfect CRM for sales reps

  • June 11, 2024
  • Review verified by G2

What do you like best about the product?
The best part about LSQ is the interface , the user interface is soo good that everything will be available at your convenience. The Advance search and saved filters is a feature which will enhance the sales representative productivity. There are lot other features like activity management , source analysis,managing leads etc.The LSQ team offers a top notch support and training whenever required as well
What do you dislike about the product?
The major drawback of leadsquared is , there is no option to open different filters at the same time in different tabs , which is a very big problem
What problems is the product solving and how is that benefiting you?
The crm helps in managing our customers database and also it drives the sales of our company. There are lot of ways through which we are benifitted , to exactly mention it saves a lot of time and provides a good analysis which will forecast the company's performance


    Prachi R.

Recommending Leadsquared and Mobile CRM

  • June 10, 2024
  • Review verified by G2

What do you like best about the product?
It is very effecient product for sales purpose as well as easy to implement to handle customer queries.
What do you dislike about the product?
No major thing just sometimes reports come little late.
What problems is the product solving and how is that benefiting you?
Easy to use for slaes management, to connect withe the customers and make effecient sales.


    Marmik S.

A good platform for startups and companies at early stage.

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to use and understand. Simple process and integration makes it helpful for businesses.
What do you dislike about the product?
The customer support and assigned stake holders needs to be more quick.
What problems is the product solving and how is that benefiting you?
The main purpose was for to generate leads intergrating it from websites and pass it to relevant sales reps to get it converted.


    Nilesh D.

LeadSquared Sales + Mobile CRM Review: Streamlining Sales and Mobile Accessibility

  • April 22, 2024
  • Review provided by G2

What do you like best about the product?
- seamless integration of sales and customer relationship management tools with mobile accessibility
-The platform's user-friendly interface and intuitive design make it easy for sales teams to navigate and use the software effectively
- Features like lead scoring, email marketing automation, and workflow automation, businesses can automate repetitive tasks, saving time and ensuring consistency in their sales and marketing efforts
What do you dislike about the product?
- Cost
- Learning Curve
- Customization LImitations
- Mobile App Unstable
What problems is the product solving and how is that benefiting you?
Centralized lead management,Automate Sales Process,Mobile accessibility


    Suhani S.

Great CRM Tool for managing large number of leads

  • March 28, 2024
  • Review provided by G2

What do you like best about the product?
Used in while working in Unacademy (Indian Ed-tech company)
Profile- Sales
usage- used leadsquare for 7-8 hours a day

The interface in simple & easy to navigate.

Quick Filter Section- Creating custom filter makes it very easy to navigate relevant leads, facilitates quick response on real time basis.

Real time update on leads- any activity on a lead/prosppective customer was updated on real time basis which helps in quick reponse

Email communication- email sending email via lead square helped while some leads were unreponsive or unreachabble. additionally we could also see see if email was opened/ was any activity done on email.

Acitivity log- helps to undertand the efforts dedicated to a lead via calling / emailing, ensuring a lead is tracked till fully exshauted & also ensuring relevant communication gap is maintained between communications so we do not over/under touchbase a lead
example- my role involved calling students preparing for competitive exams & pitching over courses. With logs I was able to undertand my last touch point with the lead. If a lead is calling twice in a day and went unresponsive then calling then on same day would not be a great idea since we called over 100-200 leads in a day we could not keep a manual track of how many time the leads was touch based.
So logs were exteremly helpful.

Lead quality score & enagagement level - helpful for qualifying the leads & predicting conversion rate


Task- adding follow up task was helpful for lead conversion.

Notes- Adding notes post each activity helps to track previous concversion & pick up next conversion from the same place
also adds great source for recordinga feedback

Hot/warm/cold/DND- qualifying leads under these section helps to segregate leads for action based on urgency

Dashboard- great for lead overview & tracking new incoming leads
What do you dislike about the product?
1. For calling every lead a separate tab needs to open resulting in opening way to many tabs on the browser. It becomes a quite difficult to nagivate between leads simultaneously and work on multiple leads at same time

have a option to call/email without opeing a new tab would definately save some time time & efforts

2. Faced issues were leadsquare would not work apporpriately & hang due to multiple tabs

3. Limition on number of quick filters
What problems is the product solving and how is that benefiting you?
Lead managment for large number of leads & improving conversion
My role involved connecting with 100-200 leads every day, manually tracking communication/activities with these many leads in not realisitic. With leadsqaure we could manage this and also convert leads into sales.