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External reviews

473 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

ArcGIS as a GIS Professional

  • July 05, 2018
  • Review verified by G2

What do you like best about the product?
ArcGIS has a full stack of GIS tools, ranging from mobile, to desktop, to server, to cloud and to web. They have numerous offerings from more generic products through to highly specific industry based and focused tools. This allows them to operate over a wide range of industrys and really push thier products
What do you dislike about the product?
Esri/ArcGIS has a much slower development cycle than many of their (open source) competitors. You'' find that other companies will release new tools/functionality and a while later (often a year or two) Esri/ArcGIS will release the same functionality touting it as the latest and greatest. Because of thier market share, people often aren't aware that the smaller companies havebeen doing it for quite a while.

ArcGIS Pro seems to be a backwards step in terms of functionality, however it is great to finally see 64bit and multithreaded support
What problems is the product solving and how is that benefiting you?
A full stack, enterprise level GIS system that allows us to manage and distribute data, services and tools across a wide platform and 100s of users.
Recommendations to others considering the product:
If you're looking for a full enterprise stack, then pick arcgis. If you just need to do basic mapping, or simplier analysis, look elsewhere


    Transportation/Trucking/Railroad

Steep Learning Curve for a Powerful Software

  • July 05, 2018
  • Review provided by G2

What do you like best about the product?
Once you get a hang of basic commands, spatializing your data is a powerful tool for communication. Network analyst is crucial for my work, and has flexible applications.
What do you dislike about the product?
The graphics are very dated - making maps usually will require further editing in a graphic software if you do not want it to look like a 1998 product. The learning curve is also very steep.
What problems is the product solving and how is that benefiting you?
Used ArcGIS for research in transport planning and studio projects. Used for site analysis and context analysis, as well as user routing and service area.


    Mining & Metals

ArcGIS

  • June 25, 2018
  • Review verified by G2

What do you like best about the product?
Most common GIS platform, easy to use. Many built in features.
What do you dislike about the product?
Steep learning curve, high cost and additional cost to use toolboxes
What problems is the product solving and how is that benefiting you?
Geographic mapping for mineral deposits. Benefits include easy to prepare and share maps among team members.


    Government Administration

Easy mapping tool for the everyday user

  • June 21, 2018
  • Review provided by G2

What do you like best about the product?
The GIS mapping abilities can be very detailed and used across departments with different needs. Video and audio capabilities.
What do you dislike about the product?
It can look cluttered and outdated, but I think that about most maps.
What problems is the product solving and how is that benefiting you?
Inventorying of trees, benches, shelters, and properties.
Recommendations to others considering the product:
If you are looking for a product that can provide you with detailed geographic information and geodatabase management this will meet your needs.


    Non-Profit Organization Management

ArcGIS Non-Profit Review

  • June 18, 2018
  • Review provided by G2

What do you like best about the product?
Great non-profit discounts to allow use for organization's with limited technology funding.
What do you dislike about the product?
Graphics and visually a bit outdated. Would like to see additional resources and updates around more graphics to allowing for more external/digitally pleasing visuals.
What problems is the product solving and how is that benefiting you?
Site eligibility. Census data was pulled into ArcGIS, combined with census tract overlap, and used to determine if partner sites were eligible were programming under certain funder. Sites needed meet certain thresholds of need when it came to poverty level.


    Environmental Services

ArcGIS as used in an introductory course

  • June 07, 2018
  • Review provided by G2

What do you like best about the product?
I appreciate how many different tools and applications ArcMap has to manipulate data and create your own maps.
What do you dislike about the product?
Some bugs are not evident or easily fixed, which has set me back in certain projects.
What problems is the product solving and how is that benefiting you?
I am researching the relationship between landfill locations and disease prevalence among local populations. I have been able to easily add data from external sources and use it to draw connections between the two concepts.
Recommendations to others considering the product:
Acquire a user guide, particularly a college-level introductory textbook, and complete the tutorials to help familiarize yourself with ArcGIS! You will likely encounter some setbacks or bugs, but many of them are solvable with ESRI Online Support.


    Public Policy

Flexible tool for mapping

  • May 15, 2018
  • Review provided by G2

What do you like best about the product?
It has different modules available so you can find the one you need easily. In addition, it has many help files that proved to be helpful and user-friendly.
What do you dislike about the product?
The learning curve is a bit steep (but it is not necessarily a reflection of the software deficiency itself). The files are pretty large, and it requires a high function computer.
What problems is the product solving and how is that benefiting you?
I use ArcGIS to produce maps, often involves several layers of data. It is relatively easy to use once you learned how to navigate.
Recommendations to others considering the product:
If you are not doing complicated geographic data manipulation/analysis, this ARCGIS is perfect for you. It is sufficient for creating basic to somewhat complicated maps.


    ronald s.

The best and most complete geographic information system you can find

  • May 13, 2018
  • Review provided by G2

What do you like best about the product?
The amount of modules and spatial analysis tools that this software has make it the best and most complete system to work with, as long as you have a good computer. This software is one of the most robust in the market; Your space analysis tools are well developed.
What do you dislike about the product?
Because it is a very robust software it is necessary to have a computer with good memory capacity to be able to have a better and faster results in the processing of geographic information. The image processing module does not seem so complete, I think it is necessary to develop it more.
What problems is the product solving and how is that benefiting you?
It is the most advanced geographic information system software on the market, it is very complete and has helped me a lot with spatial analysis tools.
Recommendations to others considering the product:
Before acquiring this software it is necessary that they have good computers, because if they are going to work with satellite images the program will be very slow to process.


    Keith P.

Excellent GIS Software

  • April 29, 2018
  • Review provided by G2

What do you like best about the product?
I like the feature that allows you to download datasets and manipulate them in various ways. You can make your geospatial data as complex or as simple as you would like.
What do you dislike about the product?
I disliked the user interface which seemed very early 2000's-eque. It may be very difficult to navigate and watching tutorial videos will most likely be required. The learning curve may be inconvenient, however, it is to be expected with software that offers such a wide range of advanced features.
What problems is the product solving and how is that benefiting you?
This program allows geospatial data to be overlayed on maps. This is extremely practical for any business that can benefit from data insights.
Recommendations to others considering the product:
I recommend that you allow yourself a good amount of time to get past the learning curve with this product. Once you get the hang of it, however, there are many advanced features available on ArcGIS that are not available with other similar types of software.


    Civil Engineering

Not for beginners

  • April 27, 2018
  • Review provided by G2

What do you like best about the product?
The capabilities include a vast range of everything one may think of in urban studies and planning. From real time information to data collection and management, the advanced mechanisms are truly impressive and informative.
What do you dislike about the product?
At the same time, there are too many features for a beginning user to navigate. For example, if one simply needs an aerial image, for example, they could instead utilize simpler and free software such as Google Earth.
What problems is the product solving and how is that benefiting you?
Presenting environmental details visually, and categorizing by topographical characteristics.
Recommendations to others considering the product:
Training for users must be done