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External reviews

473 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Utilities

Great tool for cartography

  • July 11, 2018
  • Review provided by G2

What do you like best about the product?
Cartographic tools are exceptional. They provide you the ability to reach a fine level of detail when creating a map as well as controlling the presentation of data.
What do you dislike about the product?
Lack of support for non-esri based data. There are open data standards that exist both in the United states and internationally, that make it easy to bring in and share data. Esri doesn't support these in many cases, which is exceeding frustrating. If you are going to work with esri for the long-term, the likelihood is that you will get locked into their ecosystem and it will be difficult to move your data out if you wished.
Another major issue is the lack of use of basic database functionality when handling data. Much of the processing that ArcGIS does is in their software layer sitting above the database. This layer replicates functionality that is inherently possible to do inside of the database, and many times, the database is actually more efficient at performing these tasks. By putting the functionality in the software layer, it makes it less efficient, and also creates inconsistencies with data that make it hard to move or share if necessary.
What problems is the product solving and how is that benefiting you?
Sewer and stormwater tracking, community development and planning problems. Ease of visualization of complex planning project parameters.
Recommendations to others considering the product:
Determine the business needs of your organization and create a plan for software that meets those needs. This may mean you need solutions outside of Esri, but don't be afraid of doing this as there are many solutions to these problems that may be more cost effective than a pure esri implementation.


    David D.

ArcGIS Online - Operations Dashboard

  • July 11, 2018
  • Review provided by G2

What do you like best about the product?
The ease of use, users can build an ops dashboard without having to know coding or dev work. Users now have the ability to build a dashboard and customize it to meet their needs. The customization of the data flow is simple and making the dashboard look and feel the way our company needs it to. The Ops dashboard has given us a real-time view of data flow combined with the geoevent server and filtering data streams we can view our regions of the world and monitor drought, weather, crime, and other natural resources and their current state. The online training and documentation is great, keep up the good work when it comes to producing quality recent videos and documentation in the ESRI online learning portal.
What do you dislike about the product?
The ops dashboard dosnt allow for internal alerting to text or email. I have to set that up on the geo event server which is not as simple as using the ops dashboard. I wish there were other colors instead of dark and light, we may need an ops dashboard to have a dark blue background or a tan background for work in Egypt. Setting up the dashboard can be a bit of a learning curve for those who are not use to ESRI products.
What problems is the product solving and how is that benefiting you?
We have solved the issue of tracking all of our intrests in one location, we can see whats happening where and when with the ops dashboard.
Recommendations to others considering the product:
Go to a demo, try the online free ArcGIS cloud, meet with an ESRI rep and see whats possible.


    Civil Engineering

Applicable to my job

  • July 11, 2018
  • Review provided by G2

What do you like best about the product?
I use ArcGIS to import and export to Trimble and Microstation.
What do you dislike about the product?
Difficult to manage the projection versus geographic coordinate system. I manage multiple coordinate systems on the same map project.
What problems is the product solving and how is that benefiting you?
We use mapping to find target point to navigate too. We upload shapefiles through Pathfinder/Trimble.


    Susy A.

Grat product

  • July 11, 2018
  • Review provided by G2

What do you like best about the product?
The ease of use, the compatibility to other software. It is user friendly and easily taught.
What do you dislike about the product?
Understanding what al data I should pull together for answers can sometimess be confusing!
What problems is the product solving and how is that benefiting you?
Land management, inventory status and condition reporting, sensitive area tracking.


    Government Administration

ArcGIS useful

  • July 11, 2018
  • Review provided by G2

What do you like best about the product?
The GUI is user friendly and I like that there is more than one way to do something.
What do you dislike about the product?
I dislike that it can be a bit of a diva by needing so much processor power.
What problems is the product solving and how is that benefiting you?
We use ours for local government use such as 911, elecitons, parks, EOC, etc.


    Government Administration

ESRI for County Government

  • July 11, 2018
  • Review provided by G2

What do you like best about the product?
With the product I don't see a better source for implementation of all the products and processes that we use. The customer service and community surrounding the product allows the world to be mapped.
What do you dislike about the product?
more personalized custmer service would be nice. I rep for an entier state seems slim.
What problems is the product solving and how is that benefiting you?
Government and land record management


    Environmental Services

ARC GIS in Tribal Resource Management

  • July 11, 2018
  • Review provided by G2

What do you like best about the product?
ARCGIS has made it possible for Tribes to mage lands and resources using the most current tools at an affordable level. These tools have given us the ability to classify lands, vegetation cover, manage pre and post wildfires, restoration analytics, and parcel management. We use ARCGIS daily in management and policy decisions and are training employeess to better use the suite. ARC Pro is improving our speed and efficiency.
What do you dislike about the product?
ARC Map has some speed issues and also can have a lot of crashes depending on the task at hand. We had to seriously upgrade our hardware just to use it for some of our technicians.
What problems is the product solving and how is that benefiting you?
We are performing land classification, habitat suitability, defining roads, improving wildfire tasks, and managing land parcels.
Recommendations to others considering the product:
have good hardware.


    Wyatt P.

Two years of using ESRI products for work plus two years in school experience.

  • July 11, 2018
  • Review provided by G2

What do you like best about the product?
ArcGIS Pro is the platform I like the most.
What do you dislike about the product?
Missing tools from older versions of ArcMap 10.x.
What problems is the product solving and how is that benefiting you?
Parcel and lands management is getting better all the time, this makes policy makers decisions more sound.


    Environmental Services

Immeasurable Impact

  • July 11, 2018
  • Review provided by G2

What do you like best about the product?
That it exists! That we have this tool at all!
What do you dislike about the product?
I truly cannot articulate a single thing that I dislike.
What problems is the product solving and how is that benefiting you?
We are communicating with stakeholders, partners, donors, supporters, the public, and policymakers, to make positive changes in our world. ArcGIS gives me power to make a difference, and bring others along in a way that words never could.
Recommendations to others considering the product:
You won't regret it.


    Environmental Services

Excellent Customer support

  • July 11, 2018
  • Review provided by G2

What do you like best about the product?
I like the customer support and multiple ways of solving problems
What do you dislike about the product?
They change the name of the same tools in different product release and that is really frustrating
What problems is the product solving and how is that benefiting you?
Environmental targeting and datat collection