PhishER Plus
KnowBe4, Inc.Reviews from AWS customer
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Amazing force multiplier for email threat analysis
What do you like best about the product?
The automatic prioritization of emails saves us so much time and allows us to focus our efforts on the emails and threats that matter most.
What do you dislike about the product?
It requires a bit of initial configuration in order to really get the most out of it.
What problems is the product solving and how is that benefiting you?
Our small team does not have the time or resources to chase down every threat. PhishER gives us a single location to address everything.
Just another amazing tool from KnowBe4
What do you like best about the product?
The ability to take known phishing emails and use those as teaching tools for our entire company.
What do you dislike about the product?
The build out is a bit complicated but I understand we need a number of areas configured to ensure proper identification.
What problems is the product solving and how is that benefiting you?
allowing us to actively quarantine across systems and leverage that bad actor to teach.
Great for Awareness Training and educate our peers
What do you like best about the product?
Is is easy to:
- Create a phishing campaign (and customs too!);
- Categorize risky/non-risky users by creating groups for specific target audiences;
- Organize your security awareness months in advance by creating and scheduling your templates and sending them to users at specific timings; and
- PhishER is so great because you can easily automatize so much so it becomes a powerful ally instead of many tools that are more kind of a burden over time...
- Create a phishing campaign (and customs too!);
- Categorize risky/non-risky users by creating groups for specific target audiences;
- Organize your security awareness months in advance by creating and scheduling your templates and sending them to users at specific timings; and
- PhishER is so great because you can easily automatize so much so it becomes a powerful ally instead of many tools that are more kind of a burden over time...
What do you dislike about the product?
There is not much that I dislike about the product. SecurityCoach is a new feature, and the onboarding has not been as smooth as we would like. But I can see why it is an excellent tool to educate users directly after they have done a questionable action.
I think that this new feature should be free (included) in the Diamond plan. *(and an additonnal fee with the other plans).
I think that this new feature should be free (included) in the Diamond plan. *(and an additonnal fee with the other plans).
What problems is the product solving and how is that benefiting you?
We are using PhishER to automatize email triaging and auto-response.
The PhishRIP feature is also great for collecting similar emails to the one reported so we can quarantine them across the entire organization in bulk.
Although, it would be a great addition if we could use PhishER so it could find emails that has not been already reported. If would be so helpful to ask PhishER to find emails across the organization using attributes like subject, sender, body, etc (pretty much the same attributes already available for a normal PhishRIP). That way, we could find and potentially quarantine suspicious emails even if a user has not reported it.
The PhishRIP feature is also great for collecting similar emails to the one reported so we can quarantine them across the entire organization in bulk.
Although, it would be a great addition if we could use PhishER so it could find emails that has not been already reported. If would be so helpful to ask PhishER to find emails across the organization using attributes like subject, sender, body, etc (pretty much the same attributes already available for a normal PhishRIP). That way, we could find and potentially quarantine suspicious emails even if a user has not reported it.
PhishER Review
What do you like best about the product?
We like that PhishER helps us to identify risky emails, especially when they have attachments.
What do you dislike about the product?
I wish there was a way for it to permanently block the emails.
What problems is the product solving and how is that benefiting you?
PhishER is helping our staff to identify spam and phishing emails when they otherwise might be unsure.
Check on Learning Tool
What do you like best about the product?
It is a good check on learning tools. I would recommend it to other companies and it was easy to implement.
Being able to allow IT to test users and verify social engineering's risk on current employees is valuable.
Being able to allow IT to test users and verify social engineering's risk on current employees is valuable.
What do you dislike about the product?
I don't have anything I dislike about the product. We had a user who could not find the fishing hook icon due to gmail hiding it. Maybe make a way where the user doesn't have the ability to hide the icon.
What problems is the product solving and how is that benefiting you?
Assisting with email analysis.
Covers an email security element that was not being targeted.
Allows for customization of email rules.
Allows management to see the big picture and reflect against a metric.
Covers an email security element that was not being targeted.
Allows for customization of email rules.
Allows management to see the big picture and reflect against a metric.
Easy to use.
What do you like best about the product?
The dashboard is very useful, gives you an overview of phish reporting. I also like the reports.
What do you dislike about the product?
I like it overall, nothing negative to report.
What problems is the product solving and how is that benefiting you?
It let us know what users are doing when they suspect a phising email.
Fantastic
What do you like best about the product?
The automation of PhishER changes a 7 step process to a 2 step process. The PAB w/ PhishER simplifies how users report phishing emails.
What do you dislike about the product?
Setup was a little non-intuitive, but doable with help from a KnowBe4 account representative.
What problems is the product solving and how is that benefiting you?
Not only does it simplify the process of reporting phishing emails of our users, but allows us to have a central location to review these emails. Having the ability (and automation) to quickly remove phishing emails from all of our users inboxes is a big plus, since it can all be done much quicker.
PhishER User Experience
What do you like best about the product?
Phish is great about giving details about the email header, such as SPF, DKIM , DMARC.
This helps me analyze the email and report back to the user.
Email query is also great, where I can quarantine similar emails that have been pushed out in mass amounts.
The email automation review also helps. This is great because i don't have to analyze each email submission
This helps me analyze the email and report back to the user.
Email query is also great, where I can quarantine similar emails that have been pushed out in mass amounts.
The email automation review also helps. This is great because i don't have to analyze each email submission
What do you dislike about the product?
I wish the PhishER had the option to block email addresses with M365. This helps prevent the same email/domain from sending multiple
spams or threats.
spams or threats.
What problems is the product solving and how is that benefiting you?
This helps users report suspicious emails for us to investigate.
Once the user submits an email, PhishEr deletes the email which cleans the user's inbox.
When an email broadcast a spam/threat, the query & quarantined featrue helps out.
This benefits us from multiple users sending the same email and quarantining the spam/threat emails in mass.
Once the user submits an email, PhishEr deletes the email which cleans the user's inbox.
When an email broadcast a spam/threat, the query & quarantined featrue helps out.
This benefits us from multiple users sending the same email and quarantining the spam/threat emails in mass.
Best tool for Security Awareness Training
What do you like best about the product?
-Phishing email compaign
-Security Awareness Training
-Compliance Training
-Physical Tests
-Email investigation
-Security Awareness Training
-Compliance Training
-Physical Tests
-Email investigation
What do you dislike about the product?
-The report may not be the best because I have some struggles creating a report about training for my upper manager with specific requirement.
What problems is the product solving and how is that benefiting you?
The PhishER helps me to find phish emails and pull them out from users who get similar emails. This is helping me to reduce users to click the phish email link
PhishER is BettER than most
What do you like best about the product?
I like the easy to use interface and implementation of training. It was a smooth process and easy to train
What do you dislike about the product?
I would say the UI could be a bit more attractive. It doesn't stand out too much but that isn't always a bad thing.
What problems is the product solving and how is that benefiting you?
It's helping my team and firm combat cyber crime and for users in cyber security, this has proven to be very helpful
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