PhishER Plus
KnowBe4, Inc.Reviews from AWS customer
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Great all around product
What do you like best about the product?
The PhishER program makes it easy to manage malicious emails that may come through our company and the other three businesses that we help manage. There are plenty of helpful "How To" videos and guides that answer any questions that I may have as well as chat help.
What do you dislike about the product?
There really aren't too many things I can think of that I dislike. Setting up the "block list" information was about the only thing that I had some trouble with, but that was because I just read over them and didn't catch it.
What problems is the product solving and how is that benefiting you?
Having the program automatically resolve phishing emails with the automation feature is a great help, and having one central spot to check the emails that are sent in from employees instead of bombarding my inbox really helps. I also like the fact that I can send out test emails to make sure employees are being safe.
Force multiplier for smaller teams
What do you like best about the product?
The automation features of the platform greatly reduce the time and effort required to identify and respond to email threats within our organization. This provides a solid first line of defense. Setup was very easy.
What do you dislike about the product?
I havnt run into any issues with the platform. it does what it says it will do. I do think that some video training resources should be provided during onboarding.
What problems is the product solving and how is that benefiting you?
PhishER is a great force multiplier that gives me insight into trends and allows me to easily identify threats that have made it past our other security measures and remove them across our org with very little effort. The Phish Alert Button makes the reporting process for our users painless
KnowBe4 PhishER
What do you like best about the product?
Once the system is synchronized with your O365 environment the process is seamless and very user friendly. This integration has allowed me to increase our awareness as well.
What do you dislike about the product?
At this time there are no functions within the PhishER platform that I do not like.
What problems is the product solving and how is that benefiting you?
PhishER is helping manage our inbound email threats and helping me organize our environment.
Clear and concise training - super helpful!
What do you like best about the product?
I loved all of the examples that were provided in the training. The videos, the multiple choice questions - everything was clear and easy to follow and understand.
What do you dislike about the product?
Perhaps more examples would be useful but overall there is not much that I can think of to dislike about KnowBe4 PhishER. It would also be cool to see more videos from reformed fraudsters!
What problems is the product solving and how is that benefiting you?
KnowBe4 PhishER really helps our team members to learn more about fraud and phishing, and the risk that is present in every organization. It is easy to think "it can't happen to me or my company", but using KnowBe4 PhishER has really opened my eyes to what dangers there are, how to recognize them, and how to protect myself and my company from those dangers. I feel more prepared to handle real life examples and I've even recognized some of them in real life! Thank you, KnowBe4 PhishER!
In my experience with this system, it has been helpful in helping me with scam e-mails.
What do you like best about the product?
As in the title above I like the fact that the system help and teaches you how to catch fraud e-mail and scams eaisier so no one hactches your computer or files.
What do you dislike about the product?
There is nothing really I would say I dislike about the system, the only complaint I would personaly have is that some of the teaching videos can be a little to long (time consuming).
What problems is the product solving and how is that benefiting you?
As stated befor the biggest help to me of this system is learning how to catch fraud or scam e-mails so no one hatches my computer or work files this is of great importance as some of or work files are classified.
Second time using this service
What do you like best about the product?
varitety of training materials
ease of usage
automation
ease of usage
automation
What do you dislike about the product?
Wanting to spend more time in the software to use it fully.
Not to any fault of PhishER
Not to any fault of PhishER
What problems is the product solving and how is that benefiting you?
PhishER solves the problem of knowing how the copmany reacts to phishing type of emails, and then assisting with curving bad associate behavior with training. Then after everything is said and done we can see the results with new campiagns
The best way to handle Phishing across your organization!
What do you like best about the product?
PhishER provides a simple, single pane of glass to view, analyze, and respond to phishing attempts throughout your organization!
What do you dislike about the product?
Some of the features in PhishER are less intuitive and require some digging/tweaking.
What problems is the product solving and how is that benefiting you?
PhishER has given us visibility into phishing across our organization and is allowing us to become more proactive and secure!
PhishER - catch and release
What do you like best about the product?
Should an erroneous email make it passed through your firewall, all you need do is click on "HOOK" and DONE! It couldn't be any easier. Give it a try and see for yourself.
What do you dislike about the product?
None at this time. Thank you for asking.
What problems is the product solving and how is that benefiting you?
Keeping our team sharp and focused on the issues.
PhishER is a great product!
What do you like best about the product?
I like how it trains end users to not click spam by training them to take the time and look. Our risk has gone down incredibly since using PhishER.
What do you dislike about the product?
Nothing. I can see no downsides. It is a great tool.
What problems is the product solving and how is that benefiting you?
PhishER is a great product that is incredibly helpful. It is a benefit in that it allows me to be more focused on other IT areas.
Meets Organization Needs BIG and small!
What do you like best about the product?
PhishER is a great way to assess an organization's needs while streamlining integration and follow-up. The tech skill level doesn't matter, as one can be an expert or have very little understanding -the platform is straightforward to use to meet your needs.
What do you dislike about the product?
There isn't anything that I dislike about PhishER. I've found that it meets my specific needs.
What problems is the product solving and how is that benefiting you?
It's important that team members understand when and how to respond to threats as well as be able to recognize them when they occur.
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