PhishER Plus
KnowBe4, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
544 reviews
from
External reviews are not included in the AWS star rating for the product.
Fantastic product
What do you like best about the product?
Easy to use and extremely helpful for getting rid of phishing messages and spam
What do you dislike about the product?
Nothing. Works great and everyone loves it.
What problems is the product solving and how is that benefiting you?
Helping users look out for phishing and spam email messages. Gets them involved in cybersecurity.
KnowBe4 PhishER review
What do you like best about the product?
The best thing about KnowBe4 PhishER is it's core purpose, the ability to pull emails from users mailboxes before they ever see them.
What do you dislike about the product?
It wouldn't be fair to say there is anything I dislike; there are options I would like to see but there isn't anyting I dislike.
What problems is the product solving and how is that benefiting you?
Allowing me to pull identdifited threats from other users mailboxes. The benefit is obvious; if the don't see it they can't click it.
PhishER is easy to use.
What do you like best about the product?
The user can report phishing emails without sending directly to IT.
What do you dislike about the product?
Would like to know if emails are being blocked after reporting.
What problems is the product solving and how is that benefiting you?
It allows users to report phish emails directly with a tool and allows us to train users on security protocols.
Love PhishER
What do you like best about the product?
I love the PhishRIP feature! It has saved our organization a lot of time
What do you dislike about the product?
If anything, the interface could be made a little more basic. But after use, we have gotten used to it
What problems is the product solving and how is that benefiting you?
Email Inbox Security
KnowBe4 PhishER Review
What do you like best about the product?
KnowBe4 PhishER is most helpful due to the fact the end users are able to report any emails. It doesn't matter if the email is good or bad, the system can identify and compare to many resources and even scan for threats. The upsides to using this is giving the end user the freedom to report an email.
What do you dislike about the product?
KnowBe4 PhishER is least helpful for Office365 GCCHigh users. I belive we have been waiting on a way to integrate the ability to remove bad emails from all end users mailbox for some time now.
This would be a downside as well, it works as expected in Office365 commercial, but not the Office365 GCCHigh edition.
This would be a downside as well, it works as expected in Office365 commercial, but not the Office365 GCCHigh edition.
What problems is the product solving and how is that benefiting you?
KnowBe4 PhishER is solving our main business for email reporting. It really has a way to centralize the bad emails that our end users report for further disecting.
Amazing tool for Reporting and Blocking Emails
What do you like best about the product?
It is very simple to train users in how to report emails as it is just one button. KnowBe4 can tag emails itself. It uses VirusTotal to scan email attachments and links automatically. I use it very frequently to check what emails have been getting past our security and its great having a second location to be able to block emails from coming through. The queries feature is also very useful to see who else has recieved this email.
What do you dislike about the product?
Having the ability to block emails for longer than 60 days.
What problems is the product solving and how is that benefiting you?
It is helping our users to be able to report emails that they find to be suspicious or malicious. PhishER works very well along side the training modules in KnowBe4 and helps us as Administrators to easily investigate what types of emails are being reported more often so that we can alter and configure our training and tests to match.
Fantastic platfrom to Identify and respond to email threats
What do you like best about the product?
I like the fact that is an ease and efficient platform like a Security Orchestration, Automation and Response (SOAR) that help me and SOC to manage, analyse, respond to the very hight volume of emails potentially dangerous received by the users. Thanks to this platform I was able to automate 90% of the workstream linked to the reported emails by end users, as the platform automatically analyse the message and classify it as a threats, spam or clean. Based on this classification and based also on tags assigned I'm able to identify the dangerous emails and react to prevent threats. Very useful is the ability to create rules and actions, so I can give an immediate response to the user that report the email as suspicious and confirm if is a threats, spam or not dangerous, in this way I improve also the ability of the users to recognise a phishing and spot it. The platform allow also different integration with most know tool like Virus total, CrowdStrike Falcon, Webhooks, etc that improve the identification of threats, mail with a virus or a dangerous link or attachment. I use this platform every day and few times a day to monitoring email reported to identify spear phishing, massive spam or massive phishing email, this allow me to take action to prevent threats and avoid that others users that receive similar r email click on dangerous link or enter credential. The platform is easy to implement and can be integrate with other service providers like Microsoft for example the possibility to activate the PhishRIP allow the deletion of dangerous email in the user recipient for example before they read it and take an action that can be dangerous if is not able to spot that is a threats.
if you have any problem the Customer support is very efficient and professional, help during the setup phase and to solve any issue. also the online manual is very complete and exhaustive.
if you have any problem the Customer support is very efficient and professional, help during the setup phase and to solve any issue. also the online manual is very complete and exhaustive.
What do you dislike about the product?
the lack of recognising emai dangerous with QR code.
What problems is the product solving and how is that benefiting you?
Solve the activity to analyse the email reported by the user with Phish Alert button, reduce the workstream linked to threats received by email, reduce the risk on user behaviour, improve the security awareness of users as receiving the immediate reply with the result of the analysis they improve the ability to recognise a phishing email. Reduce the number of staff needed to analyse the emails as the paltform works as a SOAR. Since I use it I got a substantial reduction on threats due to phishing email and a reduction on credential lost.
Another good benefit is that I can use some phishing email as a tempalte for my phishing test with KMSAT. Also the integration with Microsoft I can improve the company ability to block threats.
Another good benefit is that I can use some phishing email as a tempalte for my phishing test with KMSAT. Also the integration with Microsoft I can improve the company ability to block threats.
Big time saver!
What do you like best about the product?
PhishER allows users a consistent way to report potential phishing emails that would normally be submitted to IT individually for analysis. The ability to establish rules that will automatically disposition and respond to users has saved a significant amount of time in reviewing reported emails.
What do you dislike about the product?
Determing the rules and thresholds to set is not easy. There dos not appear to be benchmarks against what others may be setting as their thresholds.
What problems is the product solving and how is that benefiting you?
PhishER is freeing up limited resources by not having to review every email reported and manually respond to the reporter. Approximately 60% of emails received are automatically reviewed and dispositioned by the tool.
Pull the trigger, this training platform is incredible.
What do you like best about the product?
Using templates based on whatever threats your organization is currently getting is genius. Once set up PhishER is automatic, let's your users know if an email they reported is clean. Also users getting emails once they report a threat avoids emails to IT asking "Is this safe to open?" this is worth every cent. Integration was easy, this is something that will be used every day, no regrets in getting this at all.
What do you dislike about the product?
None that I can think of. Support is quick to answer if any questions should come up.
What problems is the product solving and how is that benefiting you?
Automatic emails that get sent to the users that report the phishing emails are amazing to have. Being able to glance at the dashboard and see all the information you need is a benefit.
Additional peace of mind with PhishER
What do you like best about the product?
Once properly set up, it is a one-click step for reporting phishing emails. After the email is confirmed to contain a threat, the program will go back and check all the organization's emails to proactively remove the threat before it can be delivered. Less work, less stress.
What do you dislike about the product?
Setup is complicated and confusing. If you aren't using the admin portal regularly, it is easy to forget where to find menus/actions. Would love a more user-friendly interface.
Thankfully, the company and customer support are highly trained and I would rate them as a "10+". They walk you through the initial setup and are extremely responsive to phone calls and emails.
Thankfully, the company and customer support are highly trained and I would rate them as a "10+". They walk you through the initial setup and are extremely responsive to phone calls and emails.
What problems is the product solving and how is that benefiting you?
Less time for a one to send emails warning of "bad emails", hoping staff will read the notifications; or replying "is this really from you?".
showing 181 - 190