PhishER Plus
KnowBe4, Inc.Reviews from AWS customer
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Very useful tool for our members
What do you like best about the product?
I like the ease of setting up "actions" and then being able to click on the appropriate action for each reported email
What do you dislike about the product?
I dont like the fact that you have to purchase a VT licences if you go over a certain amount of reported emails.
What problems is the product solving and how is that benefiting you?
It's helping our members be able to report a suspicious email and our security team can investigate it when we have time rather than the member calling us on the phone every time they have a questionable email.
KnowBe4 - three steps beyond "goodest" :)
What do you like best about the product?
PhishER allows for the one click ability to blacklist emails from known bad entities. The ability to PhishRIP suspected emails from all employees email boxes is an exceptional add on.
PhishER makes determing the status of a reported email far easier than if we did not utilize it.
PhishER makes determing the status of a reported email far easier than if we did not utilize it.
What do you dislike about the product?
Truthfully, the ony thing I would like to see is the ability for PhishER to remember my choice of sorting the inbox newest to oldest. Now that is really nit-picking, as there really is nothing else I do not like about the program.
What problems is the product solving and how is that benefiting you?
PhishER allows our employees to PhishAlert suspected emails and greatly aids in the determination of that emails status as either Safe, Spam, or Threat. It helps keep our employee staff aware of possible breach attempts, and allows our security staff to quickly determine the status of these reported emails and alert the employee(s) of the outcome.
Good solution for added review of phishing and good integration with Phish Testing
What do you like best about the product?
Good solution with good options for complexity and integration with other tools.
Integration with Outlook Add-In for all users is very helpful in alignment with the Phish Testing (good pairing).
Provides easy button for our staff that like to email support every email they suspect.
Has integration with M365 when malicious emals found to remove from other mailboxes from Exchange Online.
Integration with Outlook Add-In for all users is very helpful in alignment with the Phish Testing (good pairing).
Provides easy button for our staff that like to email support every email they suspect.
Has integration with M365 when malicious emals found to remove from other mailboxes from Exchange Online.
What do you dislike about the product?
Sometimes hard to determine what was found.
Could use better reporting options
Newest options to integrate further with M365 Incidents / Alerts add mores work we want to avoid.
Could use better reporting options
Newest options to integrate further with M365 Incidents / Alerts add mores work we want to avoid.
What problems is the product solving and how is that benefiting you?
Provides simple integration that users can use in order to report questionable emails. Eases our first line support load.
First Line Security Review: Automation to review and provide feedback is again helpful, not needing to engage security specialist for every questionable email.
First Line Security Review: Automation to review and provide feedback is again helpful, not needing to engage security specialist for every questionable email.
Great Training and Testing Program
What do you like best about the product?
This product provides great training and testing for our staff. We have been using this product for two years and have seen a significant reduction in phishing success while seeing an increase in attempts. The training and testing campaigns are automated, and the reporting tools are easy to use as well. The variety of phishing styles and the real world delivery has helped our users become very proficient with identifying these attempts. The easy deployment of the PhishAlert tool in O365 simplified integration.
What do you dislike about the product?
PhishER is a good tool but could use some interface streamlining. PhishRiP is less effective than you would expect it to be, with a general inability to find similiar messages automatically.
What problems is the product solving and how is that benefiting you?
Phishing attempts to users of varying technical skills.
PhisER review
What do you like best about the product?
it helps with filtering real attacks from legitimate emails and saves us work. It's easy to get support when required. once implemented, the system works all the time!
What do you dislike about the product?
it might not be that straightforward to configure
What problems is the product solving and how is that benefiting you?
filtering real attacks from legitimate emails, blocking attackers from attempting a second round. Helps in generating user safe training.
Easy to Use, Keeps us reminded!
What do you like best about the product?
The automated refresher courses for those that click phishing links
What do you dislike about the product?
It can be difficult for a predominantly Google Workspace org, to implement for employees that feel more comfortable using Outlook.
What problems is the product solving and how is that benefiting you?
Providing good tests for employees so we stay vigilent against phishin attacks
Pleased with KnowBe4
What do you like best about the product?
PhishER is very easy to use and intuitive. It didn't take long at all to get it implemented. I like how I can view each email that arrives and evaluate what to do with them.
What do you dislike about the product?
At this time I don't have any dislikes about PhishER.
What problems is the product solving and how is that benefiting you?
It allows my users to have an easy method to report a threat. They don't have to try and make a decision. They can quickly click a button. From the Admin side, I can scan a suspected email and return it to the user if it's clean or remove it completely from our organization.
Effective Phishing Testing and Training
What do you like best about the product?
The monthly phishing simulations are very realistic. The add-in makes it easy to report any suspicous emails. The training is very customizable and easy to set up.
What do you dislike about the product?
I don't know of any downsides. Some users complain when they get caught, but that's why we use PHISHer.
What problems is the product solving and how is that benefiting you?
PhishER helps us report suspicious emails quickly.
PhisER Automation Works
What do you like best about the product?
PhishER automates the bulk of the work we were using to track phishing emails. The program was easy to implement and was added as part of our KnowBe4 training program.
What do you dislike about the product?
The training was helpful but there are a lot of features that I am not sure that are being used to the fullest potential.
What problems is the product solving and how is that benefiting you?
Government organizations are constantly batteling with phishing email scams. PhishER has allowed us to turn legimate Phish attempts into training for end users. Works very well for keeping our users trained and vigilant.
The scenarios are real world and spawn solid discussion among personnel.
What do you like best about the product?
Completely appropriate way to educate users in today's world.
What do you dislike about the product?
Users mark many things as phishing and don't realize that if they are not actually phishing emails they are returned to their inboxes.
What problems is the product solving and how is that benefiting you?
It keeps everyone from forwarding emails to me to determine whether it might be questionable.
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