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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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External reviews

3,568 reviews
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External reviews are not included in the AWS star rating for the product.


    Veterinary

Soci has made marketing much easier

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
SOCI is user friendly, and has made marketing more a pleasure to do because everything is in one place and integrates with our google and facebook. SOCi is more frequently used do to the integration.
What do you dislike about the product?
I can't think of anything that I dislike about SOCi
What problems is the product solving and how is that benefiting you?
Ease of marketing now


    Kris S.

Videos

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
It allows scheduling out early for social medias
What do you dislike about the product?
Videos are choppy / wont work at all. This causes issues for us as an apartment complex that works on trying to upgrade our social media we still have to post videos ourselves.
What problems is the product solving and how is that benefiting you?
Allowing to prepare pictures earlier and posting for us already ahead of schedule when we may not have time


    Abbey G.

Great program!

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
I like that SOCi is very user friendly and helps me coordinate posts as well as makes it easy to schedule material. I use it multiple times a day with both business' i do social media for, so i appreciate the ease of use.
What do you dislike about the product?
The only down side is the tagging of people for posts when you are trying to shout out suppliers/ people who we collaborated with. It does not pop up when you start typing. The other thing is minor but Emoji's don't come up either.
What problems is the product solving and how is that benefiting you?
Its helping me manage my time better with easy and convenient ways to schedule posts.


    Steven A.

Great Product for a busy schedule.

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Soci has been amazing to help minimize time spending on review management. Something that used to take 30-45 minutes now just takes a couple minutes daily.
What do you dislike about the product?
There are alot of tabs and navigating it would help to simplify.
What problems is the product solving and how is that benefiting you?
Soci keep us on top of reviews daily and makes it easy to respond with ease.


    Veterinary

SOCi has been an excellent tool to help me get my posts out on time and save me time.

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
I definitely like the scheduling feature the best.
What do you dislike about the product?
I wish it was easier to see past posts better and to delete them.
What problems is the product solving and how is that benefiting you?
Since I'm not naturally inclined toward social media, having it as part of my job can feel overwhelming and add extra stress. However, now that I use SOCi, posting and managing my content has become much simpler and more manageable.


    Rebekah C.

SOCi - for Local Listing Management

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
We’ve had a fantastic experience working with SOCi to manage the local listings for all of our newly acquired branches following a recent merger. Their team was incredibly helpful, responsive, and resourceful throughout the entire process. They made what could have been a complex and time-consuming task feel seamless and well-organized. Thanks to SOCi, our branch information is now consistently updated and optimized across platforms, helping us maintain a strong local presence. Highly recommend their services to any business looking for reliable local listing support!
What do you dislike about the product?
One area for improvement would be follow-through on additional requests outside of the initial onboarding. While not a deal breaker by any means, more consistency in that area would make an already strong partnership even better.
Overall, SOCi has been a valuable partner in helping us maintain a strong and consistent local presence. We appreciate their support and would recommend them to any business navigating multi-location listing management.
What problems is the product solving and how is that benefiting you?
SOCi has helped us solve a major challenge: managing and updating local listings across multiple platforms for a large number of branches, especially following a recent merger. With so many new locations to onboard, ensuring consistent and accurate information—like addresses, hours, and contact details—was a complex task.
SOCi streamlined this process by centralizing our local listing management, saving us time and reducing the risk of errors or inconsistencies. Their platform and team made it easy to maintain a strong local presence, which is critical for customer trust and search visibility. As a result, our branches are now more discoverable online, and we’ve seen improvements in both brand consistency and local SEO performance.


    Real Estate

Amazing

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Their easy process to schedule posts and captions.
What do you dislike about the product?
Engagement reports are a little confusing.
What problems is the product solving and how is that benefiting you?
Post scheduling


    Moonhee D.

Solid Marketing Tool, Needs More Advanced Features

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
I find SOCi straightforward to set up, which has been beneficial for connecting all social media outlets. I appreciate how SOCi streamlines posting and marketing, enhancing the efficiency of promoting my business. The ability to post across multiple platforms is particularly useful and adds value to my marketing efforts.
What do you dislike about the product?
{"I don't have time to learn and use all the features SOCi offers.","I'm unable to post reels from SOCi without changing the size and alignment.","I find that SOCi doesn't offer more than what ChatGPT could do for free."}
What problems is the product solving and how is that benefiting you?
I find SOCi streamlines posting and marketing, boosting my business efficiency by allowing me to post across platforms effortlessly.


    Eileen M.

I really like the ability to send a post through all social media at one time !

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Saving time post and helping my company's social media presence.
What do you dislike about the product?
I do not have anything I dislike at this time.
What problems is the product solving and how is that benefiting you?
Solving time consuming posting and giving my company more time to focus on getting more business.


    Health, Wellness and Fitness

Positive experience for me and my company

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Easy Multi-Platform Processing, View Preview in different formats, Respond to Google Reviews, Multiple Locations in the same area, Scheduling Posts
What do you dislike about the product?
I don't have any major complaints. However, I have noticed that the preview occasionally does not match what is actually posted. For instance, the final post can sometimes appear off-center compared to the preview.
What problems is the product solving and how is that benefiting you?
Everything for my two locations in one place. Social Media accounts and Google Business Reviews