SOCi Platform
SOCi Inc.Reviews from AWS customer
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Soci Review
What do you like best about the product?
The ability to schedule posts on social media platforms and see them all in one place
What do you dislike about the product?
Changing hours on Google. This should be able to go through Google as an admin or business owner.
What problems is the product solving and how is that benefiting you?
Maintaining post traction and efficiency.
Not always very intuitive.
What do you like best about the product?
I think it gives a better overview than previous version.
What do you dislike about the product?
Not always intuitive and the language used is not always easy to understand (field descriptions are not straight forward).
What problems is the product solving and how is that benefiting you?
The fact that I can do mass uploads instead of entering each customer account separately --> time saving
The fact that I can manage the changes myself without having someone at SOCi doing the changes for me --> efficiency
The fact that I can manage the changes myself without having someone at SOCi doing the changes for me --> efficiency
Automates Social Media with Ease, Needs a Friendlier Login
What do you like best about the product?
I really enjoy using SOCi because it significantly simplifies the management of our social media presence by automating posts. This automation not only makes handling social media less time-consuming but also lightens the workload for our team, enabling us to focus on other critical tasks. Additionally, I find it extremely beneficial that SOCi allows us to gather all our reviews from various sites into a single platform, which is incredibly convenient and efficient. The feature that lets us approve posts after they've been created is a huge time-saver, allowing us to keep our social media content flowing smoothly without constant oversight. Furthermore, the AI capabilities that SOCi offers are impressive, adding a layer of efficiency and intelligence to our monthly operations and making it a tool worth continuing to use.
What do you dislike about the product?
I would make the login page more user-friendly and less commercialized.
What problems is the product solving and how is that benefiting you?
I find SOCi automates social media posts, making management easier and less time-consuming. It aggregates reviews into one platform, enhancing efficiency.
very user friendly
What do you like best about the product?
I am just learning how to use soci as a new mangaged ops os
What do you dislike about the product?
I am just learning how to use soci as a new mangaged ops os
What problems is the product solving and how is that benefiting you?
I am using Soci to create a healthy online prescence
new user no information to add yet
What do you like best about the product?
no clue yet. I just opened the program and have not used yet
What do you dislike about the product?
no clue yet. I just opened the program and have not used yet
What problems is the product solving and how is that benefiting you?
n/a
Effortless Social Media Management Made Easy
What do you like best about the product?
It manages my social media accounts for me.
What do you dislike about the product?
There is nothing that I dislike about Soci.
What problems is the product solving and how is that benefiting you?
It takes a lot of time to manage social media and now I can dedicate that time to other things.
Constantly Improving with Excellent Support, But Navigation Can Be Tricky
What do you like best about the product?
How it’s always evolving and how the team is always there if you need help
What do you dislike about the product?
Sometimes getting lost on where info is or if I’m just missing where to go to find something
What problems is the product solving and how is that benefiting you?
Helping elevate workload off myself and my team
Exceptional Platform and Even Better Partnership
What do you like best about the product?
I’ve been a SOCi customer for over three years in the multifamily industry, and I can confidently say that no other platform comes close. I’m constantly vetting other solutions, and none compare to SOCi’s combination of robust features, seamless integrations, and continuous innovation.
The level of support SOCi provides is unmatched—prompt, thorough, and genuinely invested in our success. My rep, Ben, along with the entire multifamily team, are incredibly hands-on, knowledgeable, and transparent. Their dedication and proactive communication make you feel like more than a client—you feel like a true partner.
SOCi isn’t just a platform; it’s a partnership that elevates our marketing operations and helps us deliver better experiences for our communities every day.
The level of support SOCi provides is unmatched—prompt, thorough, and genuinely invested in our success. My rep, Ben, along with the entire multifamily team, are incredibly hands-on, knowledgeable, and transparent. Their dedication and proactive communication make you feel like more than a client—you feel like a true partner.
SOCi isn’t just a platform; it’s a partnership that elevates our marketing operations and helps us deliver better experiences for our communities every day.
What do you dislike about the product?
Sometimes API integration issues create roadblocks
What problems is the product solving and how is that benefiting you?
SOCi helps us manage and scale our digital presence across multiple communities efficiently. From social media scheduling and reputation management to localized content and reporting, it brings everything into one centralized platform.
Before SOCi, managing dozens of properties meant juggling multiple logins and inconsistent branding. Now, our teams can collaborate seamlessly, maintain brand consistency, and respond to residents faster. The time savings, visibility, and automation have made our marketing not just easier—but smarter.
Before SOCi, managing dozens of properties meant juggling multiple logins and inconsistent branding. Now, our teams can collaborate seamlessly, maintain brand consistency, and respond to residents faster. The time savings, visibility, and automation have made our marketing not just easier—but smarter.
Smooth and Intuitive, But Advanced Features Stand Out Most
What do you like best about the product?
I like the ease and flow of the application and how it ties everything together so neatly.
What do you dislike about the product?
From what I can see the more advanced features have more use than the standard ones. I'm not sure as we don't have all the features.
What problems is the product solving and how is that benefiting you?
We are able to post instantly across multiple platforms. It is extremely useful.
Effortless Multi-Platform Posting, But Some Feature Limitations
What do you like best about the product?
I can post in multiple platforms all in one and it keeps the formatting necessary needed for each platform.
What do you dislike about the product?
It limits the features I can use that are only available on the parent site.
What problems is the product solving and how is that benefiting you?
It helps me post in multiple locations all simultaneously. It saves time on my end and formats each post accordingly. It also helps me add first comments or events sign up buttons to each platform as allowed. It truly is a time saver and keeps things uniform across platforms. I can also respond to all comments and reviews in one spot which is favorable as well.
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