SOCi Platform
SOCi Inc.Reviews from AWS customer
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Frustrating Start, Happy Now
What do you like best about the product?
I do really like that it centralizes all my socials for my business into one spot. I personally own 2 franchises and having the ability to manage the reviews for both under one portal, as well as manage what posts are getting sent out is great. That has been a major convenience, and I feel like I am still not even using everything that is available to me.
What do you dislike about the product?
When I opened my first store, I have independently created a facebook page and instagram page to promote the business ahead of time, and between either the corporate for the franchise or SoCi (not sure where the fault lies) it ended up being a massive headache. Those pages kept getting taken down, soci was not able to integrate, and ultimately hid our online presence for about 8 months. After numerous emails and zoom calls, it was eventually fixed and has been great since. Just a very frustrating start.
What problems is the product solving and how is that benefiting you?
Like I included in the previous box, having both businesses, and all their accounts, under one portal is a massive time saver. It just makes the puzzle of social media marketing less of a challenge for me.
Convenient and Simple to set up
What do you like best about the product?
I appreciate that I no longer have to worry about coming up with content to post. All I need to do is log in once a month and approve the content that will be published. Integrating it with my social media platforms was straightforward, and the implementation process was simple. I also find the features to be excellent.
What do you dislike about the product?
So far, I haven't found any drawbacks to SOCi!
What problems is the product solving and how is that benefiting you?
This tool helps me save both time and effort.
SOCI makes it easy and efficient to maintain a constant presence on all of your social media.
What do you like best about the product?
SOCI has all of the social media in one place so you can design 1 ad or message and place it to all at the same time.
What do you dislike about the product?
If it was easier to post past posts again, that would make it more convenient.
What problems is the product solving and how is that benefiting you?
Communicating on multiple social media platforms at the same time.
Game-Changer for busy insurance agent
What do you like best about the product?
it’s not time-consuming and is easy to manage. Set it and forget it features
What do you dislike about the product?
I have no dislikes at this time. I would like to see some less fluffy posts to help incorporate such as the ability to add the personal touch of family photos with the Comparion brand
What problems is the product solving and how is that benefiting you?
Time management. Its helping to make sure my feeds are being generated automatically in case I am not available or busy. Keeps my posts and pages in front of people on a regular basis.
Great Product for Convenience of Posting
What do you like best about the product?
Being able to set posts at future dates and times makes all the difference in busy times, or when you have a thought, time to post, but need it on a different day.
What do you dislike about the product?
Only syncs to business Instagram pages. It would be great if it would also sync to personal pages as not everyone uses business pages
What problems is the product solving and how is that benefiting you?
SOCI gives me time back when I am running short.
Great addition
What do you like best about the product?
I like that I am able to connect if not all then most of my social media accounts!
What do you dislike about the product?
It was difficult connecting my social media
What problems is the product solving and how is that benefiting you?
Having to remember posting certain things
One stop for all your ad content
What do you like best about the product?
Our head office handles our advertising content and I use Soci to review what they plan to post before it is posted. This allows me to change and tweak what they have done without having to contact them. It also makes it so I don't receive a ton of emails about ads.
What do you dislike about the product?
So far Soci has been exactly what we needed.
What problems is the product solving and how is that benefiting you?
Soci allows me to quickly review ad content and approve or change as needed.
Soci is a great tool for all things marketing and advertising!
What do you like best about the product?
Soci is great for scheduling posts on multiple platforms at once. My company uses Soci on a daily basis to ensure that our posts are scheduled for the month. Soci is also very easy to use when responding to negative and positive reviews. Their customer service is awesome and very easy to work with!
What do you dislike about the product?
I wish that reels could be posted on Soci.
What problems is the product solving and how is that benefiting you?
Soci helps with posting content to all platforms at once rather than doing it manually.
Effortless Platform, Streamlined Our Reviews
What do you like best about the product?
I love how easy it is to use SOCi, making it straightforward to set up and select features. It efficiently frees up my time by allowing me to answer more customer reviews promptly. I find having all reviews centralized in one place extremely beneficial for my workflow.
What do you dislike about the product?
I think the app interface could be better.
What problems is the product solving and how is that benefiting you?
I use SOCi to gather all customer reviews in one place, allowing me to respond timely and freeing up more time for other tasks.
Soci has made it easier to schedule/post to multiple social media accounts at once.
What do you like best about the product?
I enjoy how easy it is to schedule to all accounts, and how it gives previews for how it will look on Facebook and Instagram. It also helps incorporate photo collages or posters that have been made on canva.
What do you dislike about the product?
I do feel it is more difficult to add hashtags and to add companies or rescues that we also want to recognize in posts.
What problems is the product solving and how is that benefiting you?
It makes scheduling to multiple social media accounts much easier, and gives previews so you can be sure your post looks how you intended. It also allows you to easily move or adjust pictures so they look how your would like on your posts.
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