Jamf Business Plan
JamfExternal reviews
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Great management tool for everything Apple
What do you like best about the product?
I like how you can remotely manage any aspect of my Mac environment. Things like controlling restriction policies, deferring software updates and pushing out packages. Jamf makes it so you can do anything you want from a management side to meet your business needs.
What do you dislike about the product?
I dislike the learning curve needed to master the mdm solution.
What problems is the product solving and how is that benefiting you?
I am trying to solve the management of my Mac environment.
Recommendations to others considering the product:
Make sure to take the training courses before beginning to implement in the environment
Very easy to manage and Up time is great!
What do you like best about the product?
Once you have it set up with Smart Groups, policies, and Apps catalogs, it's straightforward to manage.
What do you dislike about the product?
Lack of detailed reports, we need more MAss Action Commands, so it makes it hard to perform some tasks at a Mass level.
What problems is the product solving and how is that benefiting you?
managing over 15k ipads at a time. Scoping out Apps by School level has been a problem solving experience. Saves a lot of time. Being the only Admin it has helped our dept.
Recommendations to others considering the product:
It is a good product - I just hope they maintain their high standards and get it going with more command options.
Good functionality, some bugs
What do you like best about the product?
Advanced criteria for scoping such as buildings and other LDAP integration have been instrumental in automating workflows and eliminating manually-managed, static lists. There are a lot of very useful macOS policy payloads to accomplish basically any task. The community is great, and if you're running into issues you can usually find a solution, or at the very least someone also experiencing it to commiserate with.
What do you dislike about the product?
MDM functionality still leaves a lot to be desired, but that is, of course, at the mercy of Apple. A lot of product issues crop up, but most do eventually get fixed.
What problems is the product solving and how is that benefiting you?
Provisioning automation, unattended management. Empowering end users to solve their own problems and requests with Self Service.
Recommendations to others considering the product:
Familiarize yourself with free tools first and see if they are adequate for your environment. They will also help you develop the base skills necessary to really make full use of Jamf Pro
JAMF on prem
What do you like best about the product?
Zero day support for new Apple OS released (Both iOS and MacOS).
What do you dislike about the product?
Takes too much time to get knowledgable support engaged for tier 2 issues.
What problems is the product solving and how is that benefiting you?
Provides the ability to manage both Mac and iOS devices, simplifies deployments with DEP integration, and makes keeping our Macs up to date easy.
Recommendations to others considering the product:
hands down best Mac and iOS management solution available. JAMF works closely with Apple to ensure zero day support and focuses on Apple specific needs vs. others that either focus on MDM as a whole or aren't Mac centric.
Jamf Pro - the center of my universe.
What do you like best about the product?
I like the fact that I can manage all aspects of my MacOS infrastructure (configuration profile, VPP, patching, software distribution, etc.,) from one location.
What do you dislike about the product?
There is really nothing I "dislike". I do wish there were some additional features available, like the ability to change the theme color for different environments (Prod, DEV, UAT). Would also like to have the ability to import information from a spreadsheet or text file to create a group.
What problems is the product solving and how is that benefiting you?
As stated above, the problems being solved are the ones common in a large, distributed workplace (centralized device manage, patching, software licensing)
The benefits we are realizing is the ability to manage a globally disbursed client base with less resources.
The benefits we are realizing is the ability to manage a globally disbursed client base with less resources.
Recommendations to others considering the product:
If you are looking for a way to centrally manage Apple devices in an enterprise environment, Jamf Pro is your solution. On-prem setup is painless, less than 1 day with professional services. Jamf Cloud setup was even easier.
Great product with even better support
What do you like best about the product?
Ive been using jamf Pro for 3 years now, it offers a lot of ability and is somewhat easy to learn but you can really go down the rabbit hole with options and features. This product offers a lot! The most import thing for me is the support, the support team is fantastic. When i do have to call in, its usually complicated problem and their ability to call on resources within Jamf is huge, i can get my issues resolved very quickly without a "band-aid" solution.
What do you dislike about the product?
Sometimes the web interface is a little slow. Also not being able to force a retry of config profiles can be a pain.
What problems is the product solving and how is that benefiting you?
In a school, being able to give teachers control over student devices is amazing! We are also able to push out app teachers need very quick and have a wide scale deployment with ease!
Recommendations to others considering the product:
Support is amazing, dont worry about calling if you have an easy or a complex problem. We are currently using on-prem and it runs smoothly, but i would recommend cloud based if you can.
Its a great product that allows me to Manage the user in the company better
What do you like best about the product?
I enjoy that its easy to deploy and maintain anything I need to push to the users in the company
What do you dislike about the product?
Needs better logs. When I deploy a script its a bit hard to troubleshoot
What problems is the product solving and how is that benefiting you?
User management
Great Product
What do you like best about the product?
Customer service is great and the product provides the team opportunities to enhance user experience.
What do you dislike about the product?
Cost of the product is tough to justify to education admins.
What problems is the product solving and how is that benefiting you?
A streamlined workflow for our 1 to 1 device program. Saves time and allows us to be more proactive in helping students and staff.
Jamf offers the best user experience in the industry
What do you like best about the product?
There are a lot of tools out there for macOS management and MDM, but Jamf by far is the most user experience-driven solution out there.
What do you dislike about the product?
Patch management has been a big disappointment, and the delay in offering updated MDM tooling provided by Apple has left a lot of engineering works on the plates of Jamf customers.
What problems is the product solving and how is that benefiting you?
We use Jamf for state management, meaning making sure all Macs used at our organization are managed and maintain a core set of applications, agents, and settings required to be secured and on our network. The biggest win is DEP, which we realize isn't Jamf-specific, but is a must for new computer setup for us since we hand over new Macs directly to our employees without IT intervention. The updated Self Service is a vast improvement with an aesthetically pleasing design, and is our hub that we have all employees go through for app updates. Offering a robust app catalogue from a trusted source is key to customer happiness and device security.
Jamf is promising
What do you like best about the product?
Utilizing jamf Pro is assisting our University in properly identifying Apple inventory as well as positioning ourselves for a smoother deployment moving forward.
What do you dislike about the product?
Patch management could be a bit more automated
What problems is the product solving and how is that benefiting you?
We are slowly starting to maintain an inventory of our Apple devices as well as properly manage and apply patches and updated.
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