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Reviews from AWS customer

2 AWS reviews
  • 5 star
    0
  • 2
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

2,091 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Kalie H.

Quick easy and straight forward interface

  • October 23, 2018
  • Review provided by G2

What do you like best about the product?
Organization of the site and easy to manage devices
What do you dislike about the product?
Takes a bit longer than expected to get support help
What problems is the product solving and how is that benefiting you?
Managing one to one devices in a school setting


    Felipe H.

Conquer your Apple Devices

  • October 16, 2018
  • Review provided by G2

What do you like best about the product?
The level of support you from the community involved with jamf
What do you dislike about the product?
Not having the regional Jamf events anymore and only having the Main event in Minnosota.
What problems is the product solving and how is that benefiting you?
The growing amount of devices supporting but the easy of use managing them from one console.
Recommendations to others considering the product:
figure out if you really want to go to cloud model or on prem installation.


    Primary/Secondary Education

Pretty Good!

  • October 03, 2018
  • Review provided by G2

What do you like best about the product?
i love the use of organization you can apply in the application.
What do you dislike about the product?
it is a little confusing to try and figure out where to go for certain things.
What problems is the product solving and how is that benefiting you?
It acts as an "image" for our apple products that teachers want to use. it makes it easier to install software needed.


    Joshua S.

The best MDM and agent based management for iOS and macOS

  • October 03, 2018
  • Review provided by G2

What do you like best about the product?
A very well supported software package frequently getting updated to keep up with Apple. Neither platform suffers from being a secondary consideration as on many other products. Good documentation, along with online and classroom training resources, smooth the path for those new to Jamf Pro.
What do you dislike about the product?
It is priced accordingly, with high startup costs for not entirely clear reasons. There is still no standardized public bug tracker.
What problems is the product solving and how is that benefiting you?
We are currently using Jamf Pro to manage all macOS and iOS issued by the institution.
Recommendations to others considering the product:
If you can afford it, get it. There is nothing better for managed Apple devices.


    Education Management

Great MDM for school

  • October 03, 2018
  • Review provided by G2

What do you like best about the product?
The JAMF software is feature rich, and support was helpful for the difficult problems. They are always adding and improving features. The online community is amazing, and most problems have already been solved and documented through the forum members or JAMF.
What do you dislike about the product?
The support did take awhile to get escalated to someone who could give answers. I don't like the push toward more expensive hosting solutions, but understand why that is valuable to places that don't have anyone with the necessary skillset to do everything on their own.
What problems is the product solving and how is that benefiting you?
We are allowing our employees in tech to have more time to focus on problems during summer when school is out by no touch deployment. We also have an easier time staying within government guidelines when it comes to off site restrictions, especially with mobile ios devices for the students.


    Brian M.

Best of the breed in Apple management

  • October 02, 2018
  • Review provided by G2

What do you like best about the product?
That Jamf puts a strong emphasis on keeping up with Apple’s changes.
What do you dislike about the product?
The only reason I didn’t give it a 10 is the price, but it ends up being worth it.
What problems is the product solving and how is that benefiting you?
It helps us keep our fingers on the pulse of our fleet inventory wise and helps us to put the end user in control with proper IT guidance baked in.


    Education Management

Jamf Pro in the Higher Ed. Space

  • October 02, 2018
  • Review provided by G2

What do you like best about the product?
The ease with which you can assist users with a variety of problems that happen on the day to day.
What do you dislike about the product?
Occasional difficulty imaging machines and problems that arise from maintaining a poorly documented system. No Dark Theme. Can't immediately jump to a script from a policy.
What problems is the product solving and how is that benefiting you?
Providing users with Application support and updates remotely and quickly. Imaging machines to a users specific requirement. Larger scale deployment of many machines with similar/identical configuration. Its great to pull a computer out of the box, install Jamf, and hit the go button.
Recommendations to others considering the product:
Clearly document the entire workflow as things are created and modified. A mess of overlapping policies, profiles, and groups can crop up quickly if unmanaged


    Computer Software

Jamf Pro makes managing your Mac environment a breeze

  • October 02, 2018
  • Review provided by G2

What do you like best about the product?
Checking in Macs to the platform is simple, using DEP or user-initiated enrollment. We have a zero-touch deployment where we can ship a Mac directly from Apple to any of our offices, our users can unbox it and we are safe knowing it will check in properly and get them started.
What do you dislike about the product?
Would love for Jamf to develop some more native functionality, particularly around DEP notifications. We're glad they bought NoMAD, would love to see more acquisitions and rollups like that in the future.
What problems is the product solving and how is that benefiting you?
We couldn't manage our 300+ fleet of Macs without Jamf. They are the industry standard for a reason. If you have any Macs or iOS devices to manage, you need Jamf.


    Branden S.

Great Product, Pretty good support, high price

  • October 02, 2018
  • Review provided by G2

What do you like best about the product?
JAMF has a great product - I don't think there's anything on the market that compares to it. If a company has a substantial Macintosh deployment, they almost need JAMF. You've become the gold standard.
What do you dislike about the product?
Historically, the UI has been clunky, but I think it's gotten better. I'd love the UI to better walk you through how to setup policies & configuration profiles with workflows / wizards / something. Lastly, your support used to be stellar, and I think there was a turning point a year or so ago when our personalized CS person was taken away. I think it's been better recently? I don't need to use it that often, so I don't have a great pulse on this.
What problems is the product solving and how is that benefiting you?
We only use Macintosh laptops as a company, so we use JAMF for life cycle management of all employee laptops across the organization.
Recommendations to others considering the product:
It's a great product that continues to get better. You'll need to spend time to justify the cost to executive management because I think it's kind of pricey.


    Non-Profit Organization Management

Jamf is the best

  • October 02, 2018
  • Review provided by G2

What do you like best about the product?
One of the best parts of using Jamf is that it's simple to use. I've used many programs in the past that are supposed to simplify the end-user experience but have a steep learning curve. I dare to say that Jamf has been fun to learn and explore.
What do you dislike about the product?
My biggest issue is how Jamf handles saving changes. Sometimes it's not obvious that you're not saving changes the proper way.
What problems is the product solving and how is that benefiting you?
Going Paperless!!! It was extremely easy to set up web clips that allow us to point the phones to paperless forms with electronic signature. We are also able to do Zero-Touch deployments to our remote staff.
Recommendations to others considering the product:
Think about how you can utilize other applications with Jamf as well! Be creative.