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Reviews from AWS customer

2 AWS reviews
  • 5 star
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  • 2
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

2,091 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Dhanashree N.

Great MDM Solution

  • October 09, 2019
  • Review provided by G2

What do you like best about the product?
The ease of the console use especially the admin. The overall UI and the capabilities it has.
What do you dislike about the product?
Cost is a little expensive for our organisation
What problems is the product solving and how is that benefiting you?
Managing all the laptops and mobile devices in our organisation


    Automotive

Jamf Pro - State of the art macOS Management solution

  • October 09, 2019
  • Review provided by G2

What do you like best about the product?
Jamf Pro is constantly evolving and offers the latest Apple management features. What I like best is the power of the Jamf binary, the Zero Day support, as well as the possibility of Smartgroups.
Additionally, Jamf Pro impresses with its intuitive user interface, which simplifies complex workflows and enables efficient device management even at scale. The integration with Apple Business Manager and Apple School Manager ensures seamless deployment and enrollment processes.
Its robust API allows for extensive automation and integration with third-party systems, making it highly adaptable to enterprise environments.
The granular configuration options and detailed reporting capabilities provide deep insights and control over the entire Apple fleet.
Moreover, Jamf’s strong community and support ecosystem offer valuable resources, best practices, and quick help when needed.
What do you dislike about the product?
What I don't like so much is the rapid growth of Jamf as a company. The support got worse every year, the technical know how for 1st level support is not very high.
What problems is the product solving and how is that benefiting you?
Through my work as a consultant, I have equipped various clients with Jamf.
They all had different challenges – ranging from complex onboarding scenarios, hybrid environments, to strict compliance requirements – and all could be solved with Jamf.
Its flexibility and scalability make it suitable for organizations of all sizes and industries. Whether it’s automating device enrollment, enforcing security policies, or integrating with existing IT infrastructures, Jamf consistently proves to be a reliable and future-proof solution.
Clients especially appreciate the transparency and control Jamf provides over their Apple ecosystem, as well as the ability to react quickly to new OS releases thanks to Jamf’s Zero Day support.
The platform’s modular design and powerful scripting capabilities allow for tailored solutions that meet even the most specific business needs.
In every project, Jamf has not only solved technical challenges but also contributed to smoother workflows and improved user satisfaction.
Recommendations to others considering the product:
Use the chance of the Jamf certifications!


    Mohamed M.

Powerful system in the right hands

  • October 09, 2019
  • Review provided by G2

What do you like best about the product?
I find Jamf Pro a very powerful system if you know how to use it. Invest the time in it setting it up and tailor configure it to your needs and you will reap the rewards for years to come. A lot of information available in the Jamf community for use.
What do you dislike about the product?
I find the KB articles and Jamf community a bit disorganized but the support makes up for it
What problems is the product solving and how is that benefiting you?
Managing, patching, deployment and device sharing are the main issues I use Jamf to realize my goals with.
Recommendations to others considering the product:
Invest sometime in tailor setting up the system to make your life easier in the future


    Education Management

life saver, great product

  • October 09, 2019
  • Review provided by G2

What do you like best about the product?
Makes deploying software a breeze and remote management
What do you dislike about the product?
Learning curve, only in the portal once in awhile so takes some time to get back up and running
What problems is the product solving and how is that benefiting you?
Easily send out packages and software with ease


    Computer & Network Security

Community

  • October 09, 2019
  • Review provided by G2

What do you like best about the product?
Tons of docs, videos and a jamf community unmatched by another MDM Vendor. If you have an issue its been fixed and if support can't help you the community will step up and help. Jamf meet ups are very helfpul as well.
What do you dislike about the product?
slow to response to feature requests. Not all MDM commands are available.
What problems is the product solving and how is that benefiting you?
Provisioning time has been cut to around 20-25 minutes. Faster turn around for equipment deployment or replacement. This has led us with free time to focus on security enforcement deplyoying post-software.


    Entertainment

Enterprise Solution for Apple

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
User interfaces are simple and polished. Self-service allows simplified non-technical user interaction in a way that typical management systems do not provide.
What do you dislike about the product?
There are some specific granularities that require addressing, such as allowing multi-tenant access with the ability to manage software (without SuperAdmin rights).
What problems is the product solving and how is that benefiting you?
Vulnerability management, software delivery, reporting. Ease of management on/off network with the new cloud instance.
Recommendations to others considering the product:
This is the most polished Apple management system available at the moment.


    Higher Education

Managing Mobile Devices and App Deployment

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
The ability to push mobile device apps on a moment's notice for those last minute requests.
What do you dislike about the product?
Having to create all the device names manually. If the ipad is reset, the name that was used before does not stay with the device.
What problems is the product solving and how is that benefiting you?
Getting devices in the hands of the users faster.
Being able to get into a device no matter who has used it
Being able to lockdown an ipad if it has been lost or stolen.
Recommendations to others considering the product:
Onsite trainer was very helpful. Phone support has always been good when assistance has been needed.
Conference attendance is also very helpful and a lot of fun!


    Higher Education

Reliable with a caveat

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
Jamf Pro does mobile device management on all modern Apple devices and it does it reliably well. There's a reason they're the leader in this market.
What do you dislike about the product?
Their level 1 tech support is very hit or miss.
What problems is the product solving and how is that benefiting you?
Jamf Pro allows me to deploy thousands of iPads and Macs with zero touch from me or my team. Jamf Pro also allows me to deploy apps, push configuration profiles, and send MDM commands to remote devices all with potentially zero user interaction. There is also a self service app available on iOS/iPadOS and MacOS for app deployment.
Recommendations to others considering the product:
Do your research: Is Jamf Pro overkill for your organization?


    Higher Education

Jamf Pro User friendly

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
That I can immediately deploy a package. If it's a pkg I can just create a policy and boom it's gone. If it's a dmg I can use composer to extract it and create a pkg or dmg file to deploy.
Easy to use interface and that you can change the checkin time so you can decide when changes take effect.
What do you dislike about the product?
Configuration profiles when removed leave lasting effects - it doesn't return changes to default like if you change the dock.
Doesn't automatically update inventory.
Applications made in composer easily get broken by latest updates.
Thin imaging has to be done and you no longer can build a whole image and just deploy that.
What problems is the product solving and how is that benefiting you?
Easily deploy updated software to lab computers. Benefits are in time. The advantage is you can keep adding software as opposed to waiting to build one whole image.
Recommendations to others considering the product:
Easy to use and does not need coding experience to get things done.


    Primary/Secondary Education

Fantastic MDM

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
The amount of features available allowing for easy management, like the ability to push out apps to our students and teachers seamlessly. This allows us to remove the App Store and the distractions it provides. We can also set different restrictions for staff and students based on their needs. Jamf has great online resources available for when you have questions. When contacting support, they are quick to get back to you and eager to find a solution to your problem.
What do you dislike about the product?
There are sometimes product issues that can make for time consuming work arounds. This is few and far between and support and the developers are always working to improve the platform. Also, the cost is a bit much; would like to see that drop a bit.
What problems is the product solving and how is that benefiting you?
All of our management problems. Jamf Pro makes things virtually touch free. From deployment, to restrictions, to policies, I can take care of almost everything without leaving my office. I have realized that it would be almost impossible to do my job without Jamf.
Recommendations to others considering the product:
Honestly, I don't think there is an MDM that can match Jamf. The support and easy of use of the product make it unbeatable. Don't hesitate, this is the right MDM to go with.