Jamf Business Plan
JamfExternal reviews
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New to JAMF
What do you like best about the product?
The GUI is fairly intuitive and easy to use. I was able to login and start building. Not much research needed to get things moving.
What do you dislike about the product?
I haven't found much to dislike so far, but I am new to the product.
What problems is the product solving and how is that benefiting you?
We are able to manage macOS much better than our previous MDM. It seems that we have more flexibility.
Recommendations to others considering the product:
Get it! Especially to manage macOS.
Jamf Pro your best tool for success
What do you like best about the product?
I love Jamf Pro because self-service allows our users to get the applications they need for their function and thus offer a wonderful service to the customers.
What do you dislike about the product?
Sometimes the web interface can be frustrating, in addition the remote control will sometimes stop if it connects to many devices at the same time. I would like more stringent controls to be established on the Macs and Macbook Pro that allows us to block functions where user add folders to the desktop
What problems is the product solving and how is that benefiting you?
We in our company manage more than 1400macs with Jamf Pro to insert packages and custom scripts so that end users obtain software automatically
Recommendations to others considering the product:
We can argue that Jamf Pro is indispensable for any company with at least 300 Macs or more, there are so many things that we can take advantage of from the Jamf Dep enrollment process, to security policy implementations and patches
Jamf is the entire package~
What do you like best about the product?
The search feature is very comprehensive, I can find a computer with almost any unique detail from the computer or iOS device. The community support is great.
What do you dislike about the product?
The interface is intense. Sorting features in the policies section could be improved. Breadcumbs to return to previous the page would be welcome.
What problems is the product solving and how is that benefiting you?
Once NetBoot stopped working with Apple products, Jamf Pro saved the process. solves the constant nagging for extension approvals
Best way to manage a fleet of Macs
What do you like best about the product?
Jamf Pro has been instrumental in changing how we manage our fleet of systems by making it easier to keep machines up to date and secure.
What do you dislike about the product?
The UI can be a little clumsy and/or unintuitive.For example, options such as managing Scripts are part of the Settings menu and it takes several clicks to navigate to.
What problems is the product solving and how is that benefiting you?
Jamf Pro makes it easy for a small team to handle a growing fleet while making sure we're maintaining required policies and updates across the fleet.
Jamf is the most reliable MDM I've used.
What do you like best about the product?
The fact that Jamf Pro is web based. I can access it on any device I use and it is very quick.
What do you dislike about the product?
There are a few annoying bugs such as "this session will expire in seconds" popup and some settings not getting saved.
What problems is the product solving and how is that benefiting you?
We are able to service and deploy mobile devices and a much faster and reliable rate. The amount of options from configuration profiles to management tools is great.
Jamf Pro Awesome
What do you like best about the product?
Self Service really helpful for students without administrive rights to install instutional software.
What do you dislike about the product?
Jamf Cloud is not yet available in China, we have to manage the server update by our hands. There is no way to collect iPads usage report from Jamf Pro yet.
What problems is the product solving and how is that benefiting you?
it make our life much easier to manage so many devices. It saves tons of time to push out policies and software to client devices.
Recommendations to others considering the product:
It is a your go to software if you are managing Apple Devices in your organization.
Just the product we needed!
What do you like best about the product?
The ease and power of managing our Apple fleet
What do you dislike about the product?
We didn't get it earlier! I wish we would have jumped on board sooner!!!
What problems is the product solving and how is that benefiting you?
Management of our fleet!
Recommendations to others considering the product:
Do it!
Their Customer Support and the Jamf Nation Community Enable your Success
What do you like best about the product?
I love the ease of reporting, whether for an individual device or groups of devices. Reporting on hardware or software, it doesn't matter. I've recently delved into extended reporting capabilities with extension attributes. This has been a game changer.
What do you dislike about the product?
Performance issues. We have a large environment and experience session timeouts, as well as working in one screen and having it send us back "home", e.g. creating a policy. Our current production version as of this review is 10.22.
What problems is the product solving and how is that benefiting you?
Providing visibility into our macOS and iOS environment. We are now beginning to focus on zero-touch deployments. Jamf has made this possible, and not just for the technically aficionados.
Recommendations to others considering the product:
There are a lot of MDM providers out there, and I feel a lot of them probably provide the technical tools for success.
However, they may not provide the the same level customer support.
Jamf's customer success agents are available, intelligent, and willing to tackle any issue you put in front of them. This provides a level of comfort that may not be found elsewhere. I believe they are putting the necessary resources in their people to enable their clients to do more.
One other thing. There is a large online community of helpful, insightful people working through the same issues as you, and willing to share their solutions.
However, they may not provide the the same level customer support.
Jamf's customer success agents are available, intelligent, and willing to tackle any issue you put in front of them. This provides a level of comfort that may not be found elsewhere. I believe they are putting the necessary resources in their people to enable their clients to do more.
One other thing. There is a large online community of helpful, insightful people working through the same issues as you, and willing to share their solutions.
Best tool in your toolbox
What do you like best about the product?
Has helped us automate many of the repetitive tasks to allow our technicians more time to work directly on other matters.
What do you dislike about the product?
Steep learning curve, but completely worth it.
What problems is the product solving and how is that benefiting you?
Allowed us to centralize our workload so that certain tasks aren't being done over and over repeatedly by different people in different areas.
JAMF Pro is the best-of-breed Mac and iOS management software
What do you like best about the product?
The tight integration with new OS releases. The support is very very good— prompt and knowledgable and tenacious about chasing down answers to unusual problems and edge cases. I've used Jamf's support team many times and have always had positive, helpful, and competent support from them. The support team at Jamf is the most valuable part of the company.
What do you dislike about the product?
It’s pricy, but it’s still far less than the cost of another employee at my workplace. JAMF is my other employee and it works harder than I do, which is how it should be. Sometimes there are long-standing bugs in the code that go unresolved for many months, or even years, at a time. I like that Jamf asks for feature requests, but then sometimes I feel like the requests go unanswered or unfilled.
What problems is the product solving and how is that benefiting you?
Keeps my fleet healthy and productive. EA’s allow me to collect amazing info on the state of my fleet and then I can use the flexibility of JAMF Pro to engineer solutions that for my environment. I've recently started to use the MDM functionality of Jamf Pro more, including configuration profiles, PPPC profiles, and features like Webclips. I've also started managing AppleTVs with my JSS.
Recommendations to others considering the product:
Look at the other vendors (Fleetsmith, Addigy, FileWave, etc.), but depending on your organization's needs, you may actually find yourself back with Jamf.
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