Jamf Business Plan
JamfExternal reviews
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Great Product
What do you like best about the product?
How easy it is to use the product and to locate exactly what I am looking for.
What do you dislike about the product?
I need to find more tutorials on how to use certain products within the app.
What problems is the product solving and how is that benefiting you?
Controlling what is available on iPhones for government policies.
Good MDM Solutions Product with Limitations
What do you like best about the product?
What is most helpful about Jamf Pro is the ability to manage a multitude of Apple products. We have over 2,200 different Apple products that range from iPads to iMacs and so on. With Jamf Pro I'm able to restart devices if needed, remote into laptops for remote troubleshooting and create custom pre-stage enrollments for different solutions. Another thing that I like about Jamf Pro is the UI experience, as a novice it allowed me to jump straight in and begin messing around with the tools and get an understanding of how Jamf Pro works. Not only that but Jamf Pro comes with different search options and group creations that specific filters such as MDM Profile Expiration or even Jailbroken items can be included as a filter. And these smart groups that have been created can be included as scoped items when distributing different software versions or different packages depending on demand. Also, the software support is really helpful when it comes to issues. They are quick to respond and when they don't have an immediate solution they reach out to their engineering teams and get the issue resolved within time.
What do you dislike about the product?
Some of the downsides to Jamf, in general, is that names on devices tend to revert back to their default name even when the name has been set on already. An example of this is how we have around 1,700 iPads that students use and there have been times when the name has been set by MUT and the mobile device name reverts back to the serial number. Our naming convention of first name initial, full last name, and graduation year (i.e. JLopez2020) is helpful for teachers when combined with Jamf Teacher or Apple Classroom so they know what student it is but having to constantly go back and change the names through MUT is exhausting. Another issue with Jamf is that when the MDM profile expires and an iOS device was not able to renew the MDM profile, it stops communicating with Jamf overall. There is no workaround to get the device to reconnect to Jamf except by performing a factory restore and signing back into the device through the pre-stage enrollment. That solution is fine when it's a small office of around 50 people and you can easily have access to their iOS devices. But when 1,700+ students don't always have their iOS devices on or they don't use it as often or in general the device doesn't receive the renewal then it can be exhausting to have to erase multiple devices in order to get them to connect to Jamf again. When the MDM profile expires then Jamf Teacher stops working properly, Apple Classroom doesn't function properly either, and creating restrictions is very difficult as well. I'm hoping that a solution can be found soon for these two major points of headache please.
What problems is the product solving and how is that benefiting you?
Jamf Pro helps solve the problem of overall device management. The fact that you can create custom pre-stage enrollments, create smart groups, create restrictions, distribute software to multiple devices, and much more while not slowing the device is amazing and a plus side.
Jamf Pro is a box of legos - build it out!
What do you like best about the product?
Zero-day support and the jamf community for support
What do you dislike about the product?
Hosts losing their trust and requiring re-enrollment physically
What problems is the product solving and how is that benefiting you?
Management of Apple devices in enterprise. Benefits me to have a solution to do so
Jamf Pro Changes Work Lives!
What do you like best about the product?
The ability to manage all the Macs and Mobile devices across campus from one space.
What do you dislike about the product?
The differences between cloud and on-prem hosting.
What problems is the product solving and how is that benefiting you?
iPad and app management. Program-specific setup and reset.
Jamf has been invaluable in managing our Apple Devices
What do you like best about the product?
In our organization, we use Jamf Cloud and I love that it's accessible no matter where I am. I'm not tied to my company network to be able to access the tools and resources I need. I like the ease of use and quick responses when sending commands to devices or trying to install software. It helps my company bring the Apple devices that we use under one management system and allows us to provide the software and workflows for all of our Apple users. I love that we can provide a portal of software to choose from using the Self Service portal and people can choose what software they need when they need it. I feel that our organization is better off being able to provide standard setups and software and Jamf is able to help us do that.
What do you dislike about the product?
I think that with the licensing costs and setup, Jamf may be cost prohibitive for some smaller companies. I am under the impression that Jamf is more effective when managing larger numbers of devices and some companies may not be able to use it because of cost considerations. I personally haven't used other competitors, so I can't speak to the comparisons between Jamf Pro and other MDM's, but Jamf might not be a good fit for everyone depending on the organization.
Specifically with Jamf Pro features, it lacks the ability to schedule actions as far as I can tell. There are ways to schedule policy updates and installation settings, but I'd like the ability to select a certain task such as upgrading iPadOS and have the ability to schedule when the action takes place.
Specifically with Jamf Pro features, it lacks the ability to schedule actions as far as I can tell. There are ways to schedule policy updates and installation settings, but I'd like the ability to select a certain task such as upgrading iPadOS and have the ability to schedule when the action takes place.
What problems is the product solving and how is that benefiting you?
Our organization had hundreds of Apple devices that had no management backend at all. Users were free to set up and use their devices at will and there was no management whatsoever. The biggest issue we had was with setups and rollouts of devices and also with large numbers of devices that would need to be set up. Last year, I was in charge of setting up about 100 iPads to run a specific app. Luckily, I was able to utilize Jamf Pro to configure the iPads and push the configuration profile to each one without having to manually set them up one by one. Jamf Pro saved me hours of time.
JamfPro allows simplification of many complex tasks involved in managing devices.
What do you like best about the product?
JamfPro allows a quick and easy method to track what is where and what is on which device. Groupings are very useful and advanced searches are quick and easy.
What do you dislike about the product?
Constantly having to return to a main menu after editing instead of returning to a sub-menu is tiresome.
What problems is the product solving and how is that benefiting you?
We are a school and JamfPro allows us to manage who has access to what apps, info, and security features.
Really good for Mac administration
What do you like best about the product?
Truly versatile management of Mac computers
What do you dislike about the product?
There is a lot to be desired when it comes to management of iOS/iPad devices
What problems is the product solving and how is that benefiting you?
We have a really good versatile handling of our Macs today!
I love the access & abilities to help support our clients with their devices
What do you like best about the product?
I love the web UI & macOS apps. I love being able to use Self Service to its full capabilities. I love the device/computer insight & details that are provided. Features, like Extension Attributes, are great because they can be customized and are great for creating a Jamf Pro Dashboard to my specifications with Smart Groups and Policies.
What do you dislike about the product?
I wish the webpage were more mobile-friendly (specifically for iPad air) I usually have issues when trying to change menu items when examining a singular device/mobile
What problems is the product solving and how is that benefiting you?
Managing macOS, iPadOS, and tvOS easily from a web UI and providing an app that gives IT direct support with application installs & scripts to manage the devices. Jamf Pro also provides a great web UI for view on a device's data in an easy and sleek design.
Jamf provides all the keys for end-to-end Mac administration and management
What do you like best about the product?
Jamf has an excellent support team and is regularly implementing great new features as a result of user demand.
What do you dislike about the product?
There are some things that other MDMs allow to be managed easily that Jamf requires more complex solutions (e.g. a script) to manage.
What problems is the product solving and how is that benefiting you?
Jamf allows us to secure our Mac environment and feel confident in deploying these workstations to our users around the world.
Great, but with a steep learning curve.
What do you like best about the product?
Ability. It has great ability, but can be tough to wrangle.
What do you dislike about the product?
The wrangling requires oodles of training or time spent mucking about and breaking stuff.
What problems is the product solving and how is that benefiting you?
It solves how to properly manage 1000 devices. It does this well, as long as you have a clear idea of what you want.
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