We use the solution for device management for Apple mobile devices, software distribution, device security, and inventory. We have Jamf as infrastructure as a managed service.
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Jamf Pro Review
What do you like best about the product?
Jamf pro is a great product, after being a Airwatch user for a long time we decided to make the switch to Jamf, after intial testing we realize it would work for our org.
What do you dislike about the product?
There is not much thus far that I really dislike about Jamf, compared to airwatch it is overall better in my experience, the groups, users and device mangament are great.
What problems is the product solving and how is that benefiting you?
It allows for us to have better control and fine grain managerment over our 200+ field iPads that we do not see in the office all the time. This allows us to keep them managed and up to date.
a nice to have product can be very usefull
What do you like best about the product?
shows a lot of info from the host info that is ussauly not shows in other products.
What do you dislike about the product?
the terms used by the vendor to descrive diffrent settings can be somewhat unclear. lacks some Active actions.
What problems is the product solving and how is that benefiting you?
collectiong logs and info from MAC ,achines
A device-management tool defined by its simplicity and is easy to modify to our requirements
What is our primary use case?
What is most valuable?
Jamf Pro's simplicity makes it stand out. I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy. They have a well-defined roadmap that fits into Apple's roadmap. As soon as Apple releases new software, Jamf is ready to go. I also like Jamf Pro's capability to provide us with the zero-touch deployment of mobile devices.
What needs improvement?
I would like to see improved integration of some of the additional tools that users create within Jamf itself.
For how long have I used the solution?
I have been working with Jamf Pro for about 16 years.
What do I think about the stability of the solution?
If you have the cloud version, the stability is almost ten out of ten. If you have the on-prem version, I would rate the stability an eight-point five because its stability will depend a lot on your infrastructure and how your infrastructure team is willing to implement certain requirements to deal with the networking firewall rules, for example. Those may cause some complications.
What do I think about the scalability of the solution?
Jamf Pro is a very scalable solution, and I rate its scalability a ten out of ten.
How was the initial setup?
The initial setup would be an eight out of ten, but then they've got a service they call JumpStart, where they come and do the setup for you. The deployment took a few hours. Only one person was involved in the deployment process.
What was our ROI?
We have seen a 15% return on investment.
What's my experience with pricing, setup cost, and licensing?
Jamf Pro is on the expensive side and could be slightly cheaper. There are additional costs in that once you have Jamf Pro, you also have to consider Jamf Connect, which is an additional tool you have to buy. Then, of course, they also have Jamf Security software. Those are separate, so you also have to buy those additionally if you need them.
Which other solutions did I evaluate?
Before choosing Jamf Pro, we looked at FileWave. We went with Jamf Pro because it had better Mac integration and because it was wholly Mac dedicated. It didn't try and do two things because FileWave had Windows and Mac support, so there was some complexity. FileWave seemed more Windows-centric, whereas Jamf was very Apple-centric.
What other advice do I have?
I recommend Jamf Pro. There is another supplier called Kandji, who is probably the next best thing to Jampf. If you have a small installation, you might want to consider Jamf Now or Kandji. However, if you have a complex environment with different site locations and probably nationwide or continental-wide, Jamf Pro is a better service to leverage device management in a complex environment. I rate Jamf Pro a nine out of ten.
Functional & Reliable
What do you like best about the product?
Jamf Pro offers an extension set of tools for Apple device management, but for me, I find myself getting into the iOS management side because I have been heavily involved in the iPad, IOS world from the moment Apple introduced them. The tablet can be utilized in many ways and Jamf Pro provides tools to harness what they offer while managing the device securely.
What do you dislike about the product?
I do not like how when I am viewing a device in a smart group, if I click back, it takes me out to the main smart group list. HIGHLY ANNOYING PLLEASE FIX
What problems is the product solving and how is that benefiting you?
Jamf Pro is helping me setup and manage service desk iOS devices setup as kiosks for user check-in. I can easily lockdown a device and set it up for single app mode with just a few clicks.
Jamf makes work easier
What do you like best about the product?
The automation of the application to manage the laptops and other devices
What do you dislike about the product?
I do not have an issue with the app yet, only minor issues but those issues we need to fix
What problems is the product solving and how is that benefiting you?
The automation and managing of apple devices
Best apple Managementsystem
What do you like best about the product?
It's really easy to use and it offers almost unlimited possibilities for device management. The Jamf binaries are just so powerful when it comes to managing macOS.
What do you dislike about the product?
There are not many negative things. The support sometimes answers a little late but then eig always with the right solution. But otherwise I can hardly report any negative experiences.
What problems is the product solving and how is that benefiting you?
We switched from another management solution to Jamf Pro. With Jamf, we now have the ability to manage our macOS devices in a meaningful way. Whether a connection to Azure or simply the app distribution and updating of the systems.
Great MDM with a few areas for improvement
What do you like best about the product?
Jamf Pro provides a robust solution that allows us to do minimal touch onboarding through a combination of Prestage enrolments, policies, and profiles. It allows us to keep both the OS's current, and centrally deploy apps
What do you dislike about the product?
Areas that Jamf Pro could improve upon would be the Jamf App Catalog. Currently, it has a limitation of not being able to deploy apps to specific machines. It is either specific groups or the entire organization. There also isn't a way to exclude specific devices. It is a big limit over the Mac Store Apps.
With regards to mappings, it would be helpful to have a "Division" mapping within Jamf Pro so we don't have to sacrifice another field, like "Room"
With regards to mappings, it would be helpful to have a "Division" mapping within Jamf Pro so we don't have to sacrifice another field, like "Room"
What problems is the product solving and how is that benefiting you?
Jamf Pro helps us solve keeping the OS updated and the deployment of apps. It also helps to offboard users through the use of Remote Management commands securely. Jamf Pro also enables us to securely manage BYOB and corporate mobile devices.
Home run solution for managing Apple devices
What do you like best about the product?
Jamf Pro provides the toolkit to manage Apple devices on any level - from deploying and patching applications to system updates to configuring launch daemons to affect system behavior in a way that brings the best possible experience to macOS and iOS users
What do you dislike about the product?
Sometimes requested features get implemented later than originally anticipated
What problems is the product solving and how is that benefiting you?
Keeping the Apple device environment up to date, secure and properly configured to give the users the best managed experience
Our journey with Jamf is a success story with more and more people who decided to use a Mac as their system of choice, enroll their devices to our Jamf environment - amount of security notifications caused by outdated application versions and not supported operating system builds has went down dramatically over the years
Our journey with Jamf is a success story with more and more people who decided to use a Mac as their system of choice, enroll their devices to our Jamf environment - amount of security notifications caused by outdated application versions and not supported operating system builds has went down dramatically over the years
Great and robust tool for MDM management
What do you like best about the product?
I like the performance of the tool most of the time. Compared to other MDM solutions I had the opportunity to use. Easy of use and logical interface are also a huge plus.
What do you dislike about the product?
I'm relatively new to the role, but I already can see that Jamf Pro is missing some essential features, and admins like me are required to use open-source projects (dep notify, IBM notifier and etc)
What problems is the product solving and how is that benefiting you?
Well, we do have a relatively large fleet of the devices and it allows us to control enrollment process, default budle of the applications, restrictions, blocked software and etc. Basically we are using all the features related to macOS management.
Easy and robust!
What do you like best about the product?
Jamf Pro makes managing our device fleet relatively easy. The interface is quick to navigate and intuitive making it a snap. Key fetures, such as Locate Device, remote wipe, inventory, IP address, last known loaction and a host of others make the infomation very useful.
What do you dislike about the product?
I fell that that navigating back to a search is a bit challenging. For example, if I search for a device by name, I can't just click the back button to go back to my search. I have to click the category and retype the number. Minor inconvenience.
What problems is the product solving and how is that benefiting you?
Jamf is allowing me to manage my entire Apple fleet from one place. This makes centralized management easy and convenient and allow us to be more productive and rollout changes, updates, and new programs quickly.
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