Jamf Business Plan
JamfExternal reviews
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JAMF Pro has been the best management solution tool for my company. It made work so much easier.
What do you like best about the product?
That it built for Apple products. Its hard to find software that works almost 100% of the time for Apple products. But JAMF is the answer to that problem.
What do you dislike about the product?
I think more focus should be on the patch reporting and allowing us to customize our own reports uniquely based on our environment. This will allow us to deliver personal reports that might be needed for delay task.
What problems is the product solving and how is that benefiting you?
Centralize Management is big at my organization and having a tool that Control all our Apple Products but also be able to patch them mostly hassle free is a blessing within itself.
Best management software for Mac
What do you like best about the product?
With Jamf Pro a lot of features come out of the box. It always supports new functions, which apple makes available for managing devices, from day one. It also has a lot of nice additional features like Patch Management, a nice in-house App Store and I love the option to extend inventory through Extension Attributes.
What do you dislike about the product?
There is not much. However I would like to see some more options for user interaction when it comes to Patch Management. Right now you can either force the updates (with the downside of data loss at the users end) or make it available at the in-house App Store (which some users will never use).
I need a feature which "bugs" the user to update, but at his time of choosing.
I need a feature which "bugs" the user to update, but at his time of choosing.
What problems is the product solving and how is that benefiting you?
We use a very nice ThinProvisioning process with Jamf Pro. It works perfectly. It needs a lot of scripting and doesn't come out of the box, if you need to adapt Macs to your environment very specifically. However, you can do a lot with scripting and together with Jamf Pro, it all works together flawlessly.
Also deploying software or settings with Jamf Pro makes your sysadmin life so much easier.
Also deploying software or settings with Jamf Pro makes your sysadmin life so much easier.
Recommendations to others considering the product:
Test it! But be aware, you only get everything out of it, if you can script or code!
Jamf Pro: "The" Premier management solution for Apple devices
What do you like best about the product?
Jamf Pro enables the ability to manage thousands of devices with minimal employees and creates a platform unmatched in the segment. The control and tools you have allow tasks to be completed in a matter of seconds.
What do you dislike about the product?
Support could be better when calling or submitting a ticket, feature requests take forever to be implemented, this is more due to Apple.
What problems is the product solving and how is that benefiting you?
Jamf Pro has allowed management of 400 Macs and 5000 iPads with a small team of 4 people, allowing us to restrict software updates, push apps, block various tools, etc.
There are lots of reasons why they are the industry standard for Apple management
What do you like best about the product?
A company focused solely on managing apple products in both Enterprise and Educational markets. 0 Day support for all Apple releases, a thriving user community, and an outward dedication to making Apple just work at scale!
What do you dislike about the product?
There are always wants and feature requests. I'm not sure I dislike anything. perhaps more regular updates on the roadmap for old feature requests.
What problems is the product solving and how is that benefiting you?
The benefits are easier to list than the problems we solve with JAMF Pro. I am able to deploy and manage all Apple devices for our institution (~1k devices) throughout their entire lifecycle. Whatever our institution needs our devices to do, I can manage it through JAMF Pro. Deploy 400 Student computers in a day, no problem. Need a lockdown browser deployed for testing next week on BYOD devices; Piece of cake... and so on. Really, JAMF makes the seemingly crazy IT requests as simple as they can be.
Recommendations to others considering the product:
Look around, but the rest of the industry isn't focused on Apple the way JAMF is.
Jamf offers the most complete solution for most organizations. It is also the easiest to use.
What do you like best about the product?
The ability to easily spin up cloud instances, and migrate to cloud instances. I also like that it makes it easy for organizations to meet compliance and security goals.
What do you dislike about the product?
Patch Management functionality and use. The definitions should be more programatic to be automated with JSSImporter and AutoPkg. The functionality should be more like updates in Munki.
What problems is the product solving and how is that benefiting you?
I help to solve security, compliance, deployment, and convenience issues for Linde Group clients every day. This covers a wide range of topics. We also use it and love it internally.
Recommendations to others considering the product:
To consider the entire device management lifecycle, and see how many vendors do not measure up against the requirements of most organizations.
Feature rich and a great community
What do you like best about the product?
The community of jamf users is extremely helpful. There are so many customers that we found using other MDM vendors we were asking in the jamf forums for help or finding answers to our questions there. jamf has saved a ton of time provisioning devices and getting things setup. Other MDMs were missing features and had to patch the server in order to make stuff work.
What do you dislike about the product?
We are a cloud hosted environment and have found some timeouts when trying to do actions on large amounts of data. This is the main point of contention with us. The actions will usually be performed but we have to dig a little deeper to find that out.
What problems is the product solving and how is that benefiting you?
We are a 1:1 iPad district with roughly 14k iPads deployed. We are using jamf to deploy applications, sync with our SIS, manage user content, restrict users, register iPads. It has helped us streamline so many steps in our on boarding process, we went from a 60 page document to 12 using jamf and its help/features. The time save for our technicians is worth it alone.
Recommendations to others considering the product:
Check out all the features that jamf has and if it will work for your current data setup. Make sure if you are not a tech savvy department that you can get the help you need to troubleshoot problems.
AV and IT engineering for lab environments
What do you like best about the product?
JAMF Pro allows me to configure my endpoints for unified experience and deploy apps at scale quickly, as well as audit and track metrics.
What do you dislike about the product?
The composer app feels like it is getting long in the tooth as macOS changes....
What problems is the product solving and how is that benefiting you?
I am able to manage our complex lab environments as a single engineer. Having a paid product as opposed to open source tools makes things smoother and more predictable.
Recommendations to others considering the product:
It will pay for itself, both monetarily and in terms of your time/sanity
JAMF Pro is best for Apple Management
What do you like best about the product?
I like the fact that with Apple Business Manager and JAMF you can ship a computer directly to an end user and the computer can be set by them with all their apps, email, printers, and security policies with out touching IT's hands.
What do you dislike about the product?
I feel the pricing for SMB and Mid market customers could be a bit more aggressive compared to other offerings on the market.
What problems is the product solving and how is that benefiting you?
Saving time provisioning iPads and Macs for new users.
Simplified macOS and iOS Management
What do you like best about the product?
I was new to Mac management and I needed a tool to simplify the process. At the time, we basically were using a homebrew of custom scripts and using CloneZilla to image. That became impractical overtime and we needed an easier management solution. We did have an AirWatch instance on site, but it proved to be bad for managing Mac computers. Instead, we purchased Jamf and it has made learning and managing Macs a breeze. We also ended up moving most of our iOS devices off of AirWatch and into Jamf Pro.
What do you dislike about the product?
Some of the UI is clunky in dark mode. Some new products are a little expensive as additions
What problems is the product solving and how is that benefiting you?
We are solving the issue of poor to nonexistent Mac management. Also, we are learning to utilize iOS to its full potential with all the management features available to us.
Recommendations to others considering the product:
Be very mindful on what server OS you decide to install the on-prem server. Also, make sure to choose decently fast storage for the file distribution point.
Jamf management system
What do you like best about the product?
I'm a IT technology specialist for a school district, we use jamf to manage over 10,000 devices. Jamf has been really awesome and works pretty dang well.
What do you dislike about the product?
My only complaint so far is we've had the jamf server break a few times this year, caused by one device each other.
What problems is the product solving and how is that benefiting you?
They solve all of our level 1 and level 2 support problems. That this system works great for our environment.
Recommendations to others considering the product:
Jamf does everything you need to do to easily manage apple devices
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