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Has enabled us to 3x our team size in 10 months pretty seamlessly
What do you like best about the product?
Our CRM, the overall support, especially the response time using the live chat function, the on-call HR advice for every country we are in, the reassurance that all governance issues are covered for our company. Using Deel means we can focus on the more People focussed, value add initiatives for our team
What do you dislike about the product?
There are a few limitations with the system but, overall, it's great. Sometimes processes are delayed because we have to go through various teams our side and their side to get things over the line - but this is to be expected to ensure everything is done diligently
What problems is the product solving and how is that benefiting you?
Deel is solving the issue of how you hire individuals across the globe compliantly. This has meant that we managed to 3x our team size in 10 months. We havent had to set up various entities.
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Hands-on support for international hiring
What do you like best about the product?
+ Dedicated Customer Success Managers who are friendly and approachable
+ Fast response time
+ Diligent in following up on open issues or flagging concerns
+ Fast response time
+ Diligent in following up on open issues or flagging concerns
What do you dislike about the product?
+ Platform could give better insights if you hire across multiple countries e.g. show a view of cities where people are employes, overview of who is in vs out of probation, overview of salaries etc.
What problems is the product solving and how is that benefiting you?
+ Deel is helping us hire talent in countries where we don't have entities. This has helped us source key talent that is driving our business forward.
Problem solving champions and great overall experience!
What do you like best about the product?
Their platform is easy to use, they're constantly adding new features and updates so I feel like we always have the latest. And the whole team is always very helpful and trying to find solutions to us.
What do you dislike about the product?
We have wanted to hire team members in Venezuela, but they don't have an entity there for obvious reasons but it's a small loss for us. Otherwise they support fully our distributed team.
What problems is the product solving and how is that benefiting you?
Deel is making employment all over the world hassle free.
Seamless process from first email to my first hire starting. Highly recommend.
What do you like best about the product?
Great communication, easy process throughout.
What do you dislike about the product?
Nothing significant, although I'd love for pricing to be a bit less.
What problems is the product solving and how is that benefiting you?
Tricky to hire internationally easily and affordable. Deel made it simple.
Unbelievable support and speed to solutions for our organization
What do you like best about the product?
Support from every person we interact with - they take our concerns seriously and urgently - we have been able to hit the ground and solve problems within our business with speed
What do you dislike about the product?
The tool can be a bit buggy - it's iterative - which is great - but sometimes bug fixes cause errors downstream.
What problems is the product solving and how is that benefiting you?
Operating in countries we are evaluating and new entities
The platform is super easy to use and self-explaining.
What do you like best about the product?
- setting up a contract in deel is super easy
- good overview of the contracts
- help center is super fast and competent
- a good relationship with our customer manager Georg Primetshofer
- good overview of the contracts
- help center is super fast and competent
- a good relationship with our customer manager Georg Primetshofer
What do you dislike about the product?
- I would love to have access to the contract templates
- We had issues in the beginning with having 2 companies as the invoice address, to solve the issue took us long time
- We had issues in the beginning with having 2 companies as the invoice address, to solve the issue took us long time
What problems is the product solving and how is that benefiting you?
Hiring in different countries with having a "legal" partner.
Spin
What do you like best about the product?
The platform experience is very user-friendly, but the best part is my Onboarding person, Osiris. He's responsive and beyond helpful. Premium customer service!
What do you dislike about the product?
The notifications of the stage/actions on the candidate side do not reflect signed docs before invoicing so it's often hard to tell if there is a pending step.
What problems is the product solving and how is that benefiting you?
Hiring our international technical staff and providing equipment in a manageable way. Prior PEO's that we've used have had bad service and complex processes.
Great collaboration
What do you like best about the product?
Communication is very good and a very pro active response
What do you dislike about the product?
Sometimes lead times using the help centre could be a bit long
What problems is the product solving and how is that benefiting you?
They are solving our global expansion plan structure by allowing us to hire people from everywhere.
Deel has made hiring international hiring a breeze!
What do you like best about the product?
Deel has made it incredibly easy for us to hire talent internationally, with great ease. They have knowledgeable people in each country so that you can ensure you are being compliant with each hire. My reps in particular, have been outstanding and incredibly responsive, helping me with anything I need and helping me get expedited support if I ever need it. I am very happy with my experience at Deel.
What do you dislike about the product?
Not much to complain about! I do think the amendment section can sometimes be a litty wonky, as I couldn't make changes to the start date after the employee had signed, but my reps got it all figured out for me.
What problems is the product solving and how is that benefiting you?
Deel has allowed us the opportunity to be compliant with international hiring, without having to actually open entities in all those countries. This has saved us time, money, and effort!
Experience working with Deel
What do you like best about the product?
I really enjoy the fast and smooth help from Deel that I have received in different cases (and these have not been the easiest ones). Especially Tiago has been always ready to discuss some additional questions/topics and reacts really quickly to help our team out.
What do you dislike about the product?
I assume the knowledge of different countries and regulations can be developed in the future, but as far as I have seen, Deel employees are already a lot more competent related to the past. Some improvements on Deel platform can also be made: receiving notifications when signatures can be added (Kristina especially) + the possibility to change the effective date of the amendment (e.g. workload).
What problems is the product solving and how is that benefiting you?
Employment relations in other entities. In my case, Tiago has been a huge help in dealing with difficult contract changes and terminations we have had lately. Some confusing moments have been raised, but we're also playing our part here :)
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