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Harmony Email & Collaboration (Avanan)

Check Point Software Technologies

Reviews from AWS customer

5 AWS reviews

External reviews

166 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sethu B

Enhanced email security with effective threat management and spam detection

  • November 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

We were using Google Email earlier and wanted to move from Google to Microsoft. Knowing the vulnerability issues with Microsoft, we wanted a strong email security management system on top of Microsoft 365.

How has it helped my organization?

We aimed to enhance the server security perimeter due to previous vulnerabilities with Microsoft, ensuring a strong email security management system.

What is most valuable?

The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does. Additionally, the threat management database provides consistent updates.

What needs improvement?

Check Point should integrate with features available in Barracuda - like more advanced threat management.

For how long have I used the solution?

We have been working with Check Point Harmony Email and Collaboration for more than five years.

What do I think about the stability of the solution?

The stability is good. I haven’t experienced any outages or abrupt stops.

What do I think about the scalability of the solution?

The scalability is good and improving, rated seven to eight out of ten.

How are customer service and support?

Whenever there's a need, my team communicates with them, and we have always been satisfied. Rated eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Barracuda and chose Check Point as it was known to us and seemed better.

How was the initial setup?

The initial setup was easy, rated between seven and eight out of ten.

What about the implementation team?

We did it through Check Point's team, which involved three to four people, primarily from my infrastructure team.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable, rated five out of ten for affordability.

Which other solutions did I evaluate?

We evaluated Barracuda but chose Check Point as it was better.

What other advice do I have?

I'd rate the solution eight out of ten.


    Melvin J.

We made the right call by moving to Checkpoint Harmony Email & Collaboration

  • November 01, 2024
  • Review provided by G2

What do you like best about the product?
We loved the intutive UI, easy of deployment.
The solution provided a big uplift in capabilities from the outgoing SEG platform.
The implementation was easy and straight forward and support did an amazing job in addressing any issues that we picked up on the way.
What do you dislike about the product?
With 2 months into the implementation there are no major dislikes.
There were some limitations in shipping logs from HEC to our Security Event logging platform.
What problems is the product solving and how is that benefiting you?
An email security platform that is easy to manage for both the engineering team and the email administrator.
For the end user, we wanted the platform to enhance their cyber awareness through feedback and ease of collaboration.


    Dhiren J.

Check Point Harmony: Email Security

  • October 20, 2024
  • Review provided by G2

What do you like best about the product?
Checkpoint harmony email and collaboration is the complete protection forcloud email and collaboration suites. It is simple to integrate and cab be eaily deploy in infra
What do you dislike about the product?
as of now no points for dislike this solution
What problems is the product solving and how is that benefiting you?
There are many major things which benifits using this solution,few of them listed below.
1. It provide security from phishing mail with anti-phishing feature.
2.It provide complete protection against malware.
3. It has DLP capabilities for data leakage on internet.


    Kalpesh Panchal

Easy to setup, give me detailed information for malicious storage and stable product

  • July 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use two solutions: Check Point Gateway and Harmony Email & Collaboration.

We primarily use it for IDS and threat protection, as well as VPN.

What is most valuable?

It's very easy to deploy with Microsoft Office 365.

The option to set a copy is beneficial. Additionally, the solution scans OneDrive, Teams, and SharePoint content and provides a full report.

If I store any malicious file in my cloud storage, it will give me detailed information in the Check Point console, including which DLL is infected. That's a very useful feature.

I'm satisfied with the product as it is, especially regarding security.

What needs improvement?

The reporting could be improved. Also, the predefined workflows cannot be changed. It would be great to add custom workflows to better suit customer requirements.

For how long have I used the solution?

I've been working with Check Point for the last four years. I perform day-to-day operational tasks with it.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. There are around 300 end users.

It's a cloud-based SaaS application, so it doesn't need to be deployed in multiple locations. We integrated it with our existing email solution, and all our email traffic is routed through it.

How are customer service and support?

The customer service and support are very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've worked with Microsoft Defender, Proofpoint, and Barracuda Email Security.

The pros include quick implementation time and easy policy deployment. Security is also good, as Check Point provides multiple security engines and inline data security. As for cons, having the option for custom workflows would be a great improvement.

How was the initial setup?

I completed the initial setup in about 15 minutes, by myself. It was very easy. There's no need for improvement.

We share product white papers with our customers, understand customers' needs and current email infrastructure, and design a solution before pitching to them. We also create a project timeline for the POC and implementation.

It's easy to integrate, as it supports both cloud-based platforms, O365 and Google Workspace. If you have basic knowledge of your email platform, you can easily integrate the product.

Check Point takes care of the maintenance. It doesn't require any maintenance.

What was our ROI?

Check Point Harmony Email & Collaboration is beneficial for customers. It brings in the value.

It provides enhanced email content security to prevent external attacks.

What's my experience with pricing, setup cost, and licensing?

I run the proof of concept and submit a report to management. They handle discussions with customers and coordinate with the Check Point sales team.

What other advice do I have?

I would recommend it.

Overall, I would rate it a nine out of ten.


    Saravana Bhavan Raj Tamilselvam

Has an initial setup phase that is simple and automated for users

  • June 27, 2024
  • Review provided by PeerSpot

What needs improvement?

Some emails, specifically false positive emails, are, at times, detected by Microsoft under the phishing category. Check Point also detects phishing emails. Check Point Harmony Email & Collaboration is a tool that does not pass emails through the user's inbox, even if it feels like an email is not spam or involves phishing. Suppose a tool like Microsoft Defender detects any phishing activity. In such scenarios, emails are quarantined by Microsoft, and then Check Point Harmony Email & Collaboration cannot pass such emails to the user. I feel it is an area that can be improved. There are good options with Check Point Harmony Email & Collaboration, as one can still quarantine suspicious emails, and the users can see those in just a few clicks. The false positives are an area where the tool can introduce certain improvements they can improve by releasing emails to a user's inbox if it feels that there are certain areas consisting of false positives.

In the future, it would be great if it is possible to use the tool with Microsoft to help in the area revolving around false positives. Check Point should be able to release emails to the inbox even if there are some phishing emails. If Check Point finds something to be described as a clean email, it should have the option to automatically release it to the user. At the moment, we don't have that option. They have an option for spam emails but not for the emails associated with phishing.

For how long have I used the solution?

I have four months of experience with Check Point Harmony Email & Collaboration. I am unsure about the tool's version, but I know it is a cloud platform. The technical people handling Check Point Harmony Email & Collaboration take care of the upgrades.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Around 500 people use the tool in my company. Two administrators are needed for the tool.

The product's usage would have to be increased if the organization grows.

How are customer service and support?

The technical support for the solution is good because, so far, I have seen that they are very fast. I raised only a couple of tickets in the last four months, so it is not much, but I have seen that the support team is good. The product is very simple to manage and is not very complicated. It is a very straightforward tool. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I know that my company was using a custom Linux-based system. I am not sure if it was managed by different administrators in our office. As it was a legacy system, my company wanted to go for a professional one that is more of a cloud-based solution.

How was the initial setup?

The product's initial setup phase is very simple and automated. Everything can be made ready within a few clicks.

What's my experience with pricing, setup cost, and licensing?

As we are a non-profit organization, we got the tool with a good offer. On a yearly basis, we pay 10,000 Euro for 500 users, which also includes the technical support part.

Which other solutions did I evaluate?

Our organization was comparing Check Point Harmony Email & Collaboration with Proofpoint, which is an expensive tool, making it not so cost-effective for non-profit organizations like ours, where we have our budget limitations.

My company had Mimecast and Proofpoint as optional products when we evaluated the tools in the market, but we didn't go with the proof of concept model for both. Proofpoint was expensive when compared to Check Point Harmony Email & Collaboration. Check Point Harmony Email & Collaboration was a little bit better compared to Mimecast.

What other advice do I have?

Check Point Harmony Email & Collaboration is good, especially if you use Microsoft 365. The tool works well with Microsoft 365, which is why I feel it is a good product, as it offers compatibility. I can recommend Check Point Harmony Email & Collaboration if you are a Microsoft 365 customer.

My company has never tried to see if Check Point Harmony Email & Collaboration is compatible with other products. In our organization, we just write this Check Point Harmony Email & Collaboration, which is our first product as an email security platform. We were satisfied with Check Point Harmony Email & Collaboration.

I would recommend the product to others. If people don't use Microsoft 365, then Check Point Harmony Email & Collaboration won't be a compatible tool in their environment. Exchange Online users can use Check Point Harmony Email & Collaboration.

I rate the tool a nine out of ten.


    Food & Beverages

Smooth Integration

  • June 11, 2024
  • Review provided by G2

What do you like best about the product?
Fast and easy setup. Was integrated just by signing in. The whole process was fast and smooth. After the initial learning phase it was up and running with no downtime. Simple web interface that is easy to learn and to teach others. The detection is highly accurate and reliable. End users noticed the difference in their inbox almost immediately. They noticed the huge reduction in the amount of spam and phishing emails they receive. Support is helpful and prompt to respond. No high pressure sales pitch and the free trial gives full functionality. The product speaks for itself.
What do you dislike about the product?
There are some settings that are obscure. Some users don't like the smart banners because it clutters the emails. There's very little not to like.
What problems is the product solving and how is that benefiting you?
It solved the constant spam and phishing emails that slips through the default Microsoft security settings.
Users are more secure and sees less maliciouis emails in their inbox.

It blocked all the spoofed emails which were huge security risks. It make users more aware of malicious emails and how much they were receiving.


    Marghoob AhmadSalik

Allows safe inspection of links and their destinations within a controlled environment and easy workflow integration

  • June 04, 2024
  • Review provided by PeerSpot

What is our primary use case?

The customer has a presence in different countries like India, Poland, and the US. They use Office 365 as an email solution, and on top of that, they use Harmony Email & Collaboration.

How has it helped my organization?

All API email security or gateway security solutions work the same as API based. You create an API with the vendor, and it works for all the same. It's just the approach of threat intelligence, how it is taken and how much threat intelligence you have.

Pushing was a big challenge for email security. Cisco has done that, but now Check Point is also doing the same with the quarantine email. So, it's good. Previously, they didn't have the ability to find and detect the quarantine email, but they are doing it now.

What is most valuable?

The most valuable feature is the sandboxing feature. It provides a sandboxing environment where you can open links and see where they lead. You can see what is presented in the link after opening it.

Other advantages, like workflow integration, are quite simple and offered by other vendors as well. Cisco is also integrating virus totals into their products.

But the key advantage here is the visibility you get with the sandboxing feature.

You can see on a map, on the same dashboard, where the mail originated, where it is going, and from which relay servers. You can see everything visually on the portal, including who it's reaching and who is CCed or BCCed.

Every vendor has a different approach. But as far as I have seen with Check Point, it is quite easy and simple to manage. They have the DLP solution integrated with this email. For example, for email, DLP is zero.

What needs improvement?

Maybe Check Point can work on the DLP part. Proofpoint's email DLP is very good, so they can work on that more.

For how long have I used the solution?

I have been using it for six months.

What do I think about the stability of the solution?

Stability is not too bad. It's not glitchy.

What do I think about the scalability of the solution?

Scalability is good. You can add users at any time. You can have hundreds of users in there. No issues or restrictions here.

How are customer service and support?

The customer service and support are okay.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Compared to other solutions, users have the advantage of cost because Check Point is very easy to handle. You can easily train anyone on Check Point. It's not complex.

How was the initial setup?

It's quite simple. Straightforward provisioning is required. You have to do it with a vendor, like Office 365 or G Suite, and you are good to go. Just onboard the users, and that's it.

You can deploy it in a day. For the refinement of the tool, it takes a little bit of time because all email security works by first keeping it on monitor mode and monitoring what you are getting as spam. You do an audit. It takes time with this. But for the configuration part, you can do it in a single day.

What about the implementation team?

For deployment, one person is enough. For maintenance, you need two or three people to check spam. Sometimes, emails get blocked, and users request them to be unblocked. You have to verify those things. But for deployment, one person is enough.

It's a SaaS portal, so you don't have any maintenance issues because it's all done by the backend OEMs.

What was our ROI?

There is an ROI. In the long run, you will have saved money because it's a cloud-based portal with no maintenance issues.

What's my experience with pricing, setup cost, and licensing?

Compared to other vendors, the pricing is average. I guess FortiMail is a little cheaper.

What other advice do I have?

Overall, I would rate the solution a nine out of ten. I would recommend using it because it is easy to use and manage.


    Suresh Pathipatti

Helps quarantine emails with security issues

  • February 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company to secure the users' environment so that there are no phishing attacks. The tool operates as an anti-spam solution for the users in our company. Each and every email passes through the email security scanning process. Emails with issues get quarantined by the solution.

What is most valuable?

The most valuable features of the solution include all of the functionalities offered by the tool, which work fine. I cannot say that a particular feature does not work fine. Each and every feature provided by the product works fine.

What needs improvement?

At the time of the purchase of the product for the users in my company, I am unable to see or get details of the users for whom the product has been purchased. I need to go to Check Point's admin portal if I want to see the license list and the details of the users of the tool, making it an area of concern where some ease of process should be provided from an improvement perspective.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for two years.

What do I think about the stability of the solution?

There are day-to-day updates in the solution. The product gets updated automatically since it is a SaaS-based tool. My company does not have to invest time to upgrade any applications in the product. In general, it is a hassle-free process to work with the product.

What do I think about the scalability of the solution?

My company has around 50 users of the product.

My company plans to increase the number of uses of the product in the upcoming two or three months.

How are customer service and support?

The need to seek technical support depends upon the severity of the issues that we face in our company with the product. Depending on the severity of the issue, my company connects with the support team in three to four hours. During high-severity cases when our entire organization goes down due to some issue in the product, my company connects directly with the support team.

How was the initial setup?

People already use the product as a SaaS-based tool, but it can be complex if used at an in-house level only. As a SaaS-based tool, the product is easy to use without complexities.

The solution is deployed on the cloud.

The solution can be deployed in twenty minutes to half an hour.

What was our ROI?

I work in a hospital where we purchased the tool for security purposes. Being a hospital, we did not purchase the product with an ROI angle in mind.

What's my experience with pricing, setup cost, and licensing?

I don't even have details of the product's single license purchased by my company.

What other advice do I have?

The product is useful as it works fine to secure our company's email communication. My company has not faced any issues since the time we purchased the solution.

The product has improved our organization's functioning as a secure collaboration tool, considering that different products are made available in the market on a day-to-day basis. As a tool for email security, the solution serves as one of the best products in the market.

The product offers good and easy integration capabilities with other products. When it comes to integration, the product will ask about the credentials of the global applications to the tool's admin, after which it will automatically scan the licenses of the integrated products.

The reports and analytics part of the product is fine for my company since it allows us to check the analytical reports on a weekly basis at a user level. The product provides different kinds of reports like anti-spam reports that we can check in our company.

I recommended the product to those who plan to use it for email security purposes, as it offers a seamless and user-friendly experience to its users. There is no complexity involved in integrations with other products for better email security.

The need for cybersecurity will increase in different ways on a daily basis. The product does not provide alerts. The product fails to provide alerts if some issue occurs at a global level. From an improvement perspective, the product should provide alerts related to email security to its users.

I rate the tool a nine out of ten.


    Sachin D.

Complete protection to prevent Malware attacks.

  • January 12, 2024
  • Review provided by G2

What do you like best about the product?
Harmony Email & collaboration is a cloud-based application that helps to detect and prevent advanced malware attacks. It gives complete protection to block spam and malicious emails.
It will detect advanced phishing, malware, and ransomware attacks in real-time to secure your emails and data.
Also the the implementation process is very easy because it is a cloud-based service.
What do you dislike about the product?
Sometimes the console gets sucked while taking any action from the console.
What problems is the product solving and how is that benefiting you?
Using Harmony Email & Collaboration we can protect our data because it detects and protects spam and phishing emails. Also, we can easily integrate this application to the API. It gives complete protection and provides visibility of incidents on the dashboard.


    AshleyMorales

Good DLP and threat prevention and helpful centralized management

  • November 21, 2023
  • Review provided by PeerSpot

What is our primary use case?

The company handles confidential information, such as clients' financial data, and it is important to keep that information secure to comply with certain regulations.

One of the important challenges was to counteract the amount of phishing, ransomware attacks, and accidental leaks of information through email and collaboration applications.

We did not have a tool that would provide this security, so we chose to look for one and apply it to our environment.

How has it helped my organization?

The company handles a large amount of client information, some of which is confidential, including account numbers and sensitive information. This tool provides us with the features to meet the needs we have.

One of these features is real-time threat prevention. It uses advanced analytics to detect and block malicious emails, phishing, and unwanted content before they reach inboxes. It also has DLP. This helps prevent the leak of information. In this way, we can reduce vulnerabilities.

What is most valuable?

The tool has many important features. Some of them are very valuable.

One of the most valuable is real-time prevention, which constantly analyzes and provides results. The leak control that comes with DLP is excellent.

It provides us with a more centralized management where we can monitor everything that happens in our environment and in this way, can manage the security policies necessary for our organization in real time.

It is fast and quite effective in terms of preventing any security incidents.

What needs improvement?

The product is a very effective tool. It provides a lot of security to ensure the confidentiality of the information.

Although it has good characteristics, it should improve the graphical interface and the latency that it sometimes presents.

They should also improve the quality of technical support since, in the last few years, they have lowered the quality of SLA response and do not provide concise solutions.

They should also generate a knowledge base where the unified information or the most common errors are found so as not to depend so much on support.

For how long have I used the solution?

I have experience using the solution for four years.

What do I think about the stability of the solution?

The stability presents as efficient.

What do I think about the scalability of the solution?

The scalability is new; it is multi-cloud.

How are customer service and support?

The experience has not been very good since we have had problems with the SLA.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

There was no previous solution in the organization.

How was the initial setup?

The initial implementation is complicated when you do not have experience with said tool.

What about the implementation team?

It was implemented with the seller and his engineer in charge, which was very fast and friendly.

What was our ROI?

The investment is somewhat high. However, it will provide security for all customer information.

What's my experience with pricing, setup cost, and licensing?

The tool is somewhat competitive with the others on the market. The installation has an average learning curve.

Which other solutions did I evaluate?

Several solutions were evaluated, such as Microsoft Defender for Office 365, Proofpoint Email Protection, and Cisco Secure Email.

What other advice do I have?

It is an excellent tool for information security. Before acquiring it, you must analyze whether it meets company needs.