AI-driven protection has reduced phishing incidents and prevented advanced threats across collaboration tools
What is our primary use case?
My main use case for Check Point Harmony Email & Collaboration is protecting cloud-based email and collaboration platforms, primarily Microsoft 365, from malware, phishing, and account takeover attempts.
I can provide a specific example of how I've used Check Point Harmony Email & Collaboration to protect Microsoft 365 from phishing threats. The sales teams received a phishing email impersonating our boss in the sales department, asking them to approve different transfers. The message looked convincing, using internal branding and a spoofed domain that closely resembled our own, but Check Point Harmony Email & Collaboration tagged the message immediately using AI-based intent analysis and domain spoofing detection, quarantining the email before it reached the user's inbox and sending an alarm to the support team.
In another situation, we had a case where a user shared a OneDrive link externally that unknowingly contained a file infected with a macro-based Trojan. Check Point Harmony Email & Collaboration scanned the shared link and blocked the download in real time.
What is most valuable?
The best features Check Point Harmony Email & Collaboration offers are AI-driven phishing protection, seamless API-based deployment, and coverage across both mail and collaboration platforms.
The AI phishing protection feature in Check Point Harmony Email & Collaboration works quickly and effectively in the background, analyzing incoming messages daily using natural language processing and behavioral intent modeling. This means it does not just look at sender reputation or unknown URLs.
One of the most valuable aspects of Check Point Harmony Email & Collaboration is its broad coverage across both email and collaboration platforms, which sets it apart from traditional email-only security solutions. Check Point Harmony Email & Collaboration has positively impacted my organization by resulting in fewer phishing incidents. Since deploying Check Point Harmony Email & Collaboration, we have seen a 40% drop in phishing-related alerts and user reports. The AI-driven detection catches threats before they reach inboxes, leading to fewer risky clicks and less time spent investigating false alarms.
What needs improvement?
Check Point could be improved by enhancing its reporting flexibility, streamlining policy customization, and expanding integration options with third-party platforms. These changes will make it even more adaptable for diverse enterprise needs.
Expanding third-party integration would be beneficial. When I integrate with Microsoft 365, support for other platforms like Slack or Dropbox is limited. Broader coverage would help organizations with mixed collaboration stacks.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for around three years.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration has proven to be very stable based on my experience.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration is scalable.
How are customer service and support?
The customer support is very great based on my last experience when I used the technical support or tickets.
How would you rate customer service and support?
How was the initial setup?
In the first deployment, my experience was challenging, but now it is great with no problems.
What was our ROI?
I think about the time saved as a return on investment.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is great.
What other advice do I have?
My advice for others looking into using Check Point Harmony Email & Collaboration is that one of its biggest strengths is its agentless API-based integration. You do not need to re-route mail traffic or install hardware. You just connect it to your cloud tenant and configure policies, making it fast, lightweight, and not disruptive for users. I would rate this product an 8 overall.
Seamless Integration and Top-Notch Threat Intelligence
What do you like best about the product?
I greatly appreciate the excellent integration with Microsoft 365 and Google Workspace. Setup was straightforward, and the validation of email traffic and user behavior has helped us respond more quickly to incidents.
The threat intelligence feeds appear to be very up to date, which gives us greater confidence in our overall email security posture.
What do you dislike about the product?
I don't particularly like the alert system; it can be overly sensitive. Sometimes it flags harmless links or internal messages as false positives, wasting time checking them.
What problems is the product solving and how is that benefiting you?
It gives us greater visibility into shared files and collaboration tools.
We analyze activity on platforms like Microsoft 365 and Google Workspace without the need for additional tools.
Has protected cloud email from phishing while enabling faster incident response
What is our primary use case?
Check Point Harmony Email & Collaboration protects our cloud-based email and cloud collaboration platforms, primarily Microsoft 365, from phishing, malware, and account takeover attempts.
I use Check Point Harmony Email & Collaboration to protect against phishing or account takeover attempts by having a user receive an email that appeared to be a Microsoft 365 login alert with a convincing subject line and branding. However, Harmony flagged it immediately due to a suspicious sender domain and a malicious link embedded in the message.
What is most valuable?
One aspect that stands out in my day-to-day use of Check Point Harmony Email & Collaboration is how seamlessly it integrates into our existing workflows without disrupting users.
The best feature of Check Point Harmony Email & Collaboration is advanced threat prevention because Click-Time Prevention rewrites URLs and scans them when clicked, blocking access to malicious sites even if the email appears legitimate.
URL scanning and Click-Time Protection in Check Point Harmony Email & Collaboration have been critical in our environment, especially as phishing attacks become more sophisticated.
Check Point Harmony Email & Collaboration integrates smoothly with Microsoft 365 via API, so there is no need for agents or complex setup.
Check Point Harmony Email & Collaboration has positively impacted my organization, resulting in faster incident response with real-time alerts and detailed threat insights, enabling our team to act quickly when something suspicious is flagged.
After deploying Check Point Harmony Email & Collaboration, my organization reported a significant reduction in phishing incidents and faster response times to email-based threats.
What needs improvement?
Check Point Harmony Email & Collaboration could be improved by making the experience easier.
While the dashboard of Check Point Harmony Email & Collaboration is powerful, a cleaner layout or customizable views would help users focus on the most relevant alerts and metrics without digging through layers.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration is very stable for our organization and is a great tool.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration is a tool with scalability and other great features.
How are customer service and support?
I have not interacted with customer support for Check Point Harmony Email & Collaboration, but I know that in other tools, Check Point customer support is great and very collaborative about any issues or problems.
How would you rate customer service and support?
What was our ROI?
Check Point Harmony Email & Collaboration saves time, saves money, and provides more security.
There are significant savings with Check Point Harmony Email & Collaboration in terms of money saved and time saved.
What other advice do I have?
Check Point Harmony Email & Collaboration is deployed in my organization in the public cloud.
Check Point Harmony Email & Collaboration is a very complete tool for the next generation of our security. I rate this product an eight out of ten.
Comprehensive Security Made Easy with Harmony – Excellent Support and Seamless Integration
What do you like best about the product?
Harmony scans email attachments and shared files using threat emulation and sandboxing, catching unknown malware that traditional tools might miss.Security teams can manage email, collaboration, and endpoint protection from a single dashboard—simplifying operations and improving visibility. HEC includes DLP-style functionality for emails + collaboration tools,inspecting attachments, content, subject/body for sensitive data and preventing inappropriate sharing.Easy to implement and customer support is so great.
What do you dislike about the product?
No dislike as of now. We like the solution.
What problems is the product solving and how is that benefiting you?
Stronger Security Posture With real-time threat detection and prevention, our organization experiences fewer successful attacks and reduced exposure to risk.Harmony helps meet data protection standards like GDPR, HIPAA, and ISO 27001 by enforcing access controls and preventing data leaks.The centralized dashboard allows IT teams to monitor threats, enforce policies, and respond to incidents across all communication channels from one place.
Comprehensive AI-Powered Protection for Email and Collaboration Apps
What do you like best about the product?
Harmony Email & Collaboration uses AI and real-time link analysis to detect and block phishing attempts before they reach the inbox.The system continuously monitors for suspicious activity, helping organizations respond quickly to potential breaches.Unlike many email-only security tools, HEC extends protection to collaboration apps like Teams, Slack, and OneDrive, which are increasingly common attack vectors.It leverages ThreatCloud intelligence, which continuously updates with the latest global threat data — strengthening protection in real time. Easy to implement and support is so great.
What do you dislike about the product?
No dislike as of now this solution. Product is so great.
What problems is the product solving and how is that benefiting you?
By using threat emulation and sandboxing, it identifies and neutralizes unknown threats that traditional antivirus tools might miss.Organizations experience fewer successful phishing attempts and malware infections, leading to safer communication.Granular policy settings help meet regulatory requirements and protect sensitive data.he platform gives dashboards, traceability, incident logging, unified quarantine and integrations which can speed up investigations.
Effortless Email Security with Minor Filtering Hiccups
What do you like best about the product?
I'm delighted with Harmony Email and Collaboration, which has been a great support since its implementation. It has made a huge difference in how we handle email security without adding extra steps or slowing anything down. It quietly filters out threats and builds trust in the tool, especially with so many people working remotely and sharing files across different platforms. It simply works and allows us to focus on getting things done instead of worrying about phishing or data breaches.
What do you dislike about the product?
One small thing I don't like about Harmony Email and Collaboration is that sometimes the filtering is too strict and blocks important emails, forcing me to spend time checking the quarantine or changing the settings, but overall, these are minor inconveniences compared to the level of protection it offers.
What problems is the product solving and how is that benefiting you?
It helps us mitigate the daily risk of phishing and email attacks, especially with a team that works from different locations and relies on cloud-based tools and shared documents. We also achieve secure communication without disrupting our workflow, allowing people to collaborate freely and access resources without worrying about hidden threats or data leaks. The protection is very comprehensive, allowing security personnel to focus on other tasks with the confidence that Check Point provides.
AI-Powered Security That Seamlessly Protects All Our Platforms
What do you like best about the product?
Uses AI-driven threat detection to identify and block sophisticated attacks before they reach users.Works smoothly with Microsoft 365, Google Workspace, and other popular platforms, protecting not just email but also shared documents, calendars, and chat tools.Reduces IT overhead by automating many security tasks and providing clear visibility into system health. Easy to implement and easy to use.
What do you dislike about the product?
No dislike as of now. Product is doing great.
What problems is the product solving and how is that benefiting you?
It filters out malicious and irrelevant messages, and prioritizes important communications.Harmony uses advanced threat prevention to block phishing, ransomware, and malware before they reach users.It offers easy-to-use policy controls and automation.It enforces data loss prevention (DLP) policies and helps meet regulatory requirements like GDPR and HIPAA.
Harmony Email & Collaboration: Strong Security, But Not Flawless
What do you like best about the product?
Harmony Email & Collaboration is relatively easy to use and blocks well different kind of threats -phishing, malware, ransomware. It can be easily implemented and integrated with Microsoft 365 easily. It has strong security without disrupting email flow.
What do you dislike about the product?
Some of the downsides are that Harmony Email & Collaboration gives frequent false positives. Also, the customer support is slow in getting your request done.
What problems is the product solving and how is that benefiting you?
Harmony Email & Collaboration detects phishing and spoofing attacks. It also enforces custom policies to stop sensitive information from being shared inappropriately. It also uses behavioural analysis to identify and block unauthorized access attempts. MFA can also be set to add an extra layer of security.
Security threats have been blocked early and email collaboration has become more confident and productive
What is our primary use case?
My main use case for Check Point Harmony Email & Collaboration is to control security, specifically in securing email for my organization.
I need to control when malware, phishing, or ransomware is sent over email in my organization.
Check Point Harmony Email & Collaboration has become a key part of how we collaborate securely; it's not just about blocking spam or phishing but actively protecting us from more advanced threats.
What is most valuable?
The best part of Check Point Harmony Email & Collaboration is how quietly powerful it is, working in the background to keep threats out without disrupting how we work; that balance really stands out.
Check Point Harmony Email & Collaboration has definitely helped our team feel more secure and confident; before we had it, phishing emails and impersonation attempts were a regular headache.
Check Point Harmony Email & Collaboration helps build trust across the team, as people feel more confident opening emails, clicking links, and collaborating knowing there's a strong layer of protection behind the scenes; that's huge for productivity.
Before Check Point Harmony Email & Collaboration, phishing and impersonation emails were regular issues, and since rolling it out, we have seen a big drop in those threats reaching users.
Our incident response time has improved by roughly 40%.
What needs improvement?
One aspect I wish were a bit smoother about Check Point Harmony Email & Collaboration is the user interface, especially when managing quarantined emails or reviewing threat reports.
Navigating between quarantine, threat logs, and policy settings sometimes feels clunky, requiring too many clicks to get to commonly used features.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for two years.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration is stable.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration's scalability is good.
How are customer service and support?
The customer support for Check Point Harmony Email & Collaboration is great; it is faster and easier.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Check Point Harmony Email & Collaboration, I used Microsoft Security Portal.
What was our ROI?
I have seen a return on investment by saving time for the user support.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration is great; the pricing is just great.
Which other solutions did I evaluate?
I did not evaluate any other options before choosing Check Point Harmony Email & Collaboration.
What other advice do I have?
Check Point Harmony Email & Collaboration is deployed in my organization as a hybrid cloud solution.
We use Azure as our cloud provider with the hybrid cloud setup.
Check Point Harmony Email & Collaboration is a great opportunity for securing your organization.
I would rate Check Point Harmony Email & Collaboration a nine out of ten because I prefer support in some different languages, as currently, it's only in English.
Threat detection has improved and users no longer click on harmful emails
What is our primary use case?
I have been using Check Point Harmony Email & Collaboration for about a year and a half and I don't have plans to switch it out for something else. I'm not as enthused about Check Point as Unitrends. There are a couple of things that haven't gone exactly the way I expected them to, but overall the product is pretty good. I don't expect to move away from them.
How has it helped my organization?
Check Point has made my threat prevention better. It has helped me avoid having to redo machines and has helped protect our data by not letting unauthorized items through. The items it does let through that people are worried about are usually real things that appear unusual. It blocks and notifies me about other concerning items, then I can investigate and determine if it's legitimate mail from someone we want. It has significantly fewer false positives than my old solution did. I remember constantly releasing mails with my old solution, being in there four or five times a week releasing emails that got blocked even after I had whitelisted some portion of them. Once I whitelist something with Check Point Harmony Email & Collaboration, I haven't had to think about it again.
What is most valuable?
I appreciate having one login to deal with multiple different security products. My favorite feature is the ease of finding a piece of mail that got lost somewhere or was blocked for any reason. Their Mail Explorer is simple to use while also offering complex capabilities. I've always been able to find the problematic email and resolve whatever issue exists, whether it requires quarantine or appropriate release.
The AI-powered threat intelligence is built into this system. I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.
Check Point Harmony Email & Collaboration has enhanced our threat prevention. It has prevented machine redos and protected our data by blocking unauthorized items. When items are flagged as concerning, they're typically legitimate but appear unusual. The system blocks and notifies about suspicious items, allowing me to verify if they're legitimate communications we want to receive. It produces significantly fewer false positives than my previous solution.
What needs improvement?
One aspect of Check Point Harmony Email & Collaboration that differs from my old solution, Proofpoint, involves mail delivery. With Proofpoint at the MX level, mail would be processed first before being sent to our Microsoft tenant, preventing users from seeing problematic emails. The current setup with Check Point routes mail into the mailbox and then removes it if an issue is detected. During the East Coast server outage with Amazon service this week, mail was delivered and then pulled back because Harmony wasn't working properly and needed to scan it. I prefer the approach where mail gets blocked before reaching the mailbox. However, there haven't been any issues with the current method.
One advantage of the current system is the user creation process. With Proofpoint, I had to wait up to 45 minutes for new email accounts to start working due to sync requirements. The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for about a year and a half.
What do I think about the stability of the solution?
I haven't had any users encounter issues with accidentally clicked emails since implementing the product.
How are customer service and support?
My experience with Check Point's customer service and tech support has been positive. I maintain a relationship with them despite my sales representative changing once. I have access to a dedicated sales engineer for technical guidance and best practice recommendations. Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.
How would you rate customer service and support?
How was the initial setup?
The initial setup with Check Point Harmony Email & Collaboration is super simple. Check Point provides comprehensive technical documentation for all their products if you're willing to read it. Though I had a sales engineer on the phone during setup, their assistance wasn't necessary. The Harmony implementation was straightforward - requiring only a few clicks to add the tenant and activate the system. After the initial configuration, no additional setup was required.
Which other solutions did I evaluate?
Check Point Harmony Email & Collaboration handles mail delivery differently than my previous solution, Proofpoint. At the MX level, Proofpoint would process all mail before sending it to our Microsoft tenant.
What other advice do I have?
Before using Check Point, some issues would get through and people would inquire about them, demonstrating appropriate caution. However, we had instances where users clicked on suspicious items, requiring computer removal from the network and complete system wipes for security purposes.
Check Point Harmony Email & Collaboration has been very competitive with their pricing. Compared to previous security products, I was able to add a physical firewall and software licensing for the same price as the endpoint and email security. While my overall bill increased after adding more products, they offered significantly better pricing than competitors.
I would rate Check Point Harmony Email & Collaboration a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
