I've been working with Azure for more than four years. We actually prefer the native Microsoft Azure Backup service for file and folder backups. Cloud-native solutions are generally better suited for hybrid environments because we avoid the complexity of managing multiple components.
We start with Azure Arc servers to integrate Azure services on-premises, install and configure Arc to Azure, enable backups, and fully utilize Azure as a service.
For Commvault, we only need a plugin. It's a simple task whether it's an on-premises model or not. Now, we're adopting Commvault as a service, which offers more flexibility compared to cloud-native solutions, especially for hybrid environments.
In our case, even for hybrid environments with Hyper-V, VMware, or physical servers, Commvault works well. You simply install an agent, configure storage, and define backup configurations.
Cloud-native solutions often require more steps, like connecting all servers and services to Azure before using native backup features.
As a Cloud Solution Provider (CSP), we have a footprint in all major clouds, including Azure, AWS, GCP, Oracle Cloud, IBM, and middleware services.
We prefer using Commvault and Veeam Backup for all types of backups, including snapshot and file/folder levels.
We switch between different solutions based on our portfolio or our customers' needs.