Simple deployment, exceptional restore capability, and seamlessly data recovery
What is our primary use case?
My customers rely on Veeam Backup & Replication primarily to safeguard their systems, secure their workloads, and support hybrid cloud and multi-cloud environments. It allows them to back up their data across various cloud platforms and perform cross-platform restoration. For instance, they can back up VMware and restore it on Azure, among other scenarios. In addition to this, they can efficiently back up mainstream applications such as VMware Internet workloads, Microsoft Hyper-V, and Microsoft applications, such as Active Directory, Exchange, and more.
The solution can be deployed on the cloud and on-premise.
What is most valuable?
One of the standout features of Veeam Backup & Replication is its exceptional restore capability, enabling users to recover their data seamlessly. Another valuable functionality is the automated verification of backup restorations, made possible through the Sure Backup feature. The software boasts numerous other noteworthy features that offer immense value, including the NAS backup feature.
What needs improvement?
There is room for improvement in the application backups, particularly for Oracle and SaaS systems. Veeam Backup & Replication offers a plugin specifically designed for Oracle and SAP HANA databases. In version twelve, they introduced enhancements that allow deploying the plugin from the backup server. However, manual configuration is still required on each server to schedule the backup and specify the backup repository. Additionally, transitioning from a Windows server to a Linux server requires converting the existing model. Previously, Veeam heavily relied on Windows and Microsoft SQL databases for their solution. Fortunately, in version twelve, they introduced an enhancement by offering the option to use a Postgres SQL database, which is an open-source alternative.
In a future version, it would be highly advantageous for the vendor to introduce a specific feature that addresses an important customer need. Many enterprise customers utilize deduplication appliances for storing their backups, particularly when compliance requirements demand data encryption during transit and at rest. While the current solution offers encryption during transit, there is a limitation when it comes to seamless integration with deduplication appliances. When encryption is enabled, backups are directed to a standard repository. Subsequently, enterprises are compelled to store encrypted backups on a staging repository before transferring them to the deduplication appliance. This approach affects deduplication ratios. Ideally, it would be beneficial for enterprises if there was a way to seamlessly encrypt backups on the staging repository and then move them to the deduplication appliance in their encrypted format without impacting deduplication ratios. Such an integration would greatly benefit enterprise customers.
For how long have I used the solution?
I have been using Veeam Backup & Replication for approximately five years.
What do I think about the stability of the solution?
The solution is stable.
I rate the stability of Veeam Backup & Replication an eight out of ten.
What do I think about the scalability of the solution?
Veeam Backup & Replication demonstrates impressive scalability through its modular architecture. By utilizing multiple proxies and repositories, users can effectively distribute the workload and achieve load balancing. This scalability feature allows the solution to adapt and accommodate varying environments. Thus far, there haven't been any encountered scenarios where scaling became a significant challenge.
We are focusing on enterprise customers at this time.
I rate the scalability of Veeam Backup & Replication an eight out of ten.
How are customer service and support?
The support provided by Veeam Backup & Replication is truly exceptional and highly responsive. Whenever I encounter any issues on-site, I can confidently open a support case and reach out to their toll-free number. Their support team promptly connects with me and offers remote assistance almost instantly. While the quality of engineers may vary, Veeam has a commendable escalation process in place. If I encounter any difficulties with an engineer, I have the option to request a change or escalate the issue to a manager, who can assign a higher-tier engineer to provide the necessary support for the solution.
I rate the support from Veeam Backup & Replication a ten out of ten.
How would you rate customer service and support?
How was the initial setup?
The initial setup of Veeam Backup & Replication is simple. However, the difficulty of integrating it with an environment comes down to the type of environment, it details that can take time.
The implementation process for Veeam Backup & Replication involves several essential steps. Firstly, you engage in planning activities such as sizing and designing the solution, ensuring that all three prerequisites are met. Once the planning is complete, you proceed to download the software and initiate the installation and integration process. This includes configuring firewall ports to be open and defining antivirus exclusions to optimize performance. Additionally, you need to manage permissions on the target machines that you intend to back up. These are just a few examples of the tasks involved in the implementation process.
I rate the initial setup of Veeam Backup & Replication an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
Compared to other enterprise solutions, Veeam Backup & Replication generally offers a competitive price point. However, there has been a noticeable and concerning increase in pricing, particularly in the year 2023. The rate of price hikes has been significant, with prices escalating three times during the first quarter of the year. This trend indicates a substantial shift in the pricing structure, which may have implications for customers and their budgeting considerations.
The pricing model of Veeam Backup & Replication differs from other vendors in the industry. While many backup vendors base their pricing on the amount of storage in terabytes, Veeam opts for a server-based pricing approach. This server-based pricing has traditionally been more appealing to end customers, offering a simpler and more straightforward cost structure. However, as Veeam continues to grow and expand, it is encountering challenges in managing costs with this pricing model. From our company's perspective, the terabyte-based pricing model is more convenient and preferable.
There are not any additional costs other than the standard licensing fees.
What other advice do I have?
Veeam Backup & Replication is an excellent choice for those seeking a generic backup solution. It caters to a wide range of requirements and fulfills approximately 80 percent of the market's needs. Customers running VMware, Hyper-V, Nutanix workloads, and more can readily utilize Veeam Backup & Replication. However, for those with highly customized or specific workloads, a more tailored solution might be necessary. While Veeam Backup & Replication is versatile and widely applicable, certain niche requirements may call for a specialized backup solution beyond the generic features of Veeam Backup & Replication.
I rate Veeam Backup & Replication an eight out of ten.
A good management tool that offers a very good technical support
What is our primary use case?
Veeam ONE is a very good management product. With Veeam, you can control the underlying virtualization environment, along with VMware and Hyper-V. So, the product works with tools from other vendors.
What is most valuable?
The fact that it can make very good reports on Veeam Backup is a valuable feature. It offers very flexible reporting.
What needs improvement?
Improvement is required in infrastructure control because it generates reports on the infrastructure.
It would be good. It could be extended with, for example, collecting data from storage devices because you have the environment, which includes servers and storage devices. So, it would be good to have such integrations. It should have the ability to collect data from storage devices.
For how long have I used the solution?
I have been using Veeam ONE for a year and a half. My company is a reseller and partner of the solution.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight or nine out of ten. Only three or four system administrators are using it.
How are customer service and support?
The technical support is very good, and I think it's one of the best. The response time is very quick.
Which solution did I use previously and why did I switch?
There are other products for virtualization, but not for Veeam. I don't know any other product that covers Veeam, VMware, and Hyper V.
How was the initial setup?
The solution's initial setup process is not very complex. The setup phase is not difficult. Creating reports is a bit difficult, and you have to spend some time on it.
What about the implementation team?
The implementation was done with the help of our in-house team.
What's my experience with pricing, setup cost, and licensing?
Veeam ONE is offered at a good price. Compared to its price, the functionality and features of the product are more important.
What other advice do I have?
Regarding the complexity of the processes in the solution, I would say that it is complex even though it is easy to solve. For a complex environment, I would definitely recommend the use of Veeam ONE. Overall, I rate the solution an eight out of ten.
Great interface, great backup system!
What do you like best about the product?
I like the fact that it is seamlessly integrated with vmware vphere, that I can quickly save and restore virtual machines and individual files.
What do you dislike about the product?
I don't like that I can't save individual files for several years. I have to necessarily save the whole virtual machine whole.
What problems is the product solving and how is that benefiting you?
We needed a product that would allow us to back up our virtual and physical machines. So we evaluated and chose Veeam Backup and Replication. We needed a product that would allow us to quickly restore virtual machines or restore individual files. Veeam met our needs.
Best Product in recent memory
What do you like best about the product?
The flexibility of Veeam is what sold us. It can do anything, with most any hardware. The product is very easy to use and configure. The premium platform comes with DR orchestration as well and that was another selling point for us.
What do you dislike about the product?
This is still a new purchase for us, so we have yet to encounter something that we have not liked. Maybe the need for a 3rd party device to do immutable backups. But that can be overcome by doing your own Linux repo.
What problems is the product solving and how is that benefiting you?
It is solving the need for VMWARE Site Recovery Manager. We no longer need licenses for that, with the built in DR orchestrator. It is also solving our previous lack of immutable backups.
Veeam ONE - One stop solution for all monitoring and reporting
What do you like best about the product?
We use it for backing up office 365 objects. This is one of our best selling products as a cloud service provider. We also use it for sql backups too
What do you dislike about the product?
If Veeam could have a tenant portal for backups, it would be great. We are a cloud service provider with hosted VMs. We use veeam to backup these vms, now if our customers request for a portal to view their backups, we dont have one as veeam currently doesnt support it
What problems is the product solving and how is that benefiting you?
We use Veeam ONE to caculate bandwidth sizing for any DRaaS projects. This is vital to us before we even sign any contracts with the customer. The Veeam ONE suite is a great tool for monitoring and reporting
Veeam is an outstanding backup software
What do you like best about the product?
Veeam makes the backup process quite simple. Easy to configure and pickup without advanced knowledge ahead of time. You can also get more advanced with the configuration and use remote repositories and replication to backup the data to different sites and to disk for air gapped backups.
What do you dislike about the product?
The recent change in licensing model gives you more versatility since it switched to machine count instead of host, but frankly it appears to have been a cash grab more than anything.
What problems is the product solving and how is that benefiting you?
We utilize Veeam to do full server backups that we can replicate between our data centers. We are able to make these immutable to help protect against ransomware, and we are also able to copy these to disk so we can store these in air-gapped setup for another layer of protection.
Veeam B&R does the job
What do you like best about the product?
Easy to setup jobs for backup and restore.
What do you dislike about the product?
Restoring files from Cloud backup can be optimized.
What problems is the product solving and how is that benefiting you?
Veeam B&R saves our ass when data is missing.
Simple to use, and extremely reliable.
What do you like best about the product?
Veeam is incredibly simple to set up and configure. It has saved us several times when servers have either crashed, or had bad configs applied.
What do you dislike about the product?
We haven't seen many downsides to the product. I don't think I have ever had a machine fail to restore, and 99% of the time, it "just works".
What problems is the product solving and how is that benefiting you?
Veeam gives me peace of mind, knowing that I have redundant backups of all of our information in place, and that I can do file level restores.
Works without any problems
What do you like best about the product?
Veeam Backup & Replication is easy to configure and runs without any problems.
What do you dislike about the product?
The software does no automatic patching.
What problems is the product solving and how is that benefiting you?
It's solving the loss of data and helps you to stay calm.
Veeam is an easy solution for all of your backup needs
What do you like best about the product?
How easy it is to create backups and how many helpful guides there are online
What do you dislike about the product?
nothing really. The pricing is up there, but you get what you pay for. I'd like them to include an all in one solution for offsite storage.
What problems is the product solving and how is that benefiting you?
It securely backup my server and it places them off site. I'm able to have a local copy and a cloud copy
