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Reviews from AWS customer

5 AWS reviews
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727 reviews
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External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Hospital & Health Care

Best platform for our company

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
The ease of navigation and use of the entire platform. We get the information we need and can do so without much hassel.
What do you dislike about the product?
At this time there isn't anything that is disliked. We have been using for a very long time and are pleasd.
What problems is the product solving and how is that benefiting you?
Backing up our internal systems


    Mohamed Hosni

Helps with monitoring and backup but needs to improve UI

  • July 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Veeam ONE for monitoring.

What is most valuable?

I like the tool's backup.

What needs improvement?

Veeam ONE should improve its UI.

For how long have I used the solution?

I have been working with the product for one year.

What do I think about the stability of the solution?

I would rate the tool's stability a nine out of ten.

What do I think about the scalability of the solution?

Veeam ONE is scalable and I would rate it a nine out of ten. My company has 100 users for the solution.

Which solution did I use previously and why did I switch?

I switched to Veeam ONE due to its simplicity of use.

How was the initial setup?

Veeam ONE's setup is easy and takes only 30 minutes to complete. It doesn't require any maintenance and needs only one engineer to do the setup.

What was our ROI?

We have seen ROI with the solution's use.

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing an eight out of ten. The licensing costs are yearly.

What other advice do I have?

I would rate Veeam ONE a nine out of ten.


    Luis Fernando A.

great backup tool

  • July 20, 2023
  • Review provided by G2

What do you like best about the product?
Its easy use and task programming, process efficiency
What do you dislike about the product?
nothing at the moment, everything works correctly
What problems is the product solving and how is that benefiting you?
backup of important servers


    Industrial Automation

veeam you can't do without it

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
The tools provided by the suite allow you to work with peace of mind while counting on a very effective backup system indeed.
compared to the competition I consider it number one
What do you dislike about the product?
what I do not find very thorough and clear, are the logs released in case of failed or failed backup.
Could be migrated by including possible solutions to be implemented
What problems is the product solving and how is that benefiting you?
in the company we use The Veeam solutions to backuop Servers in virtual and physical environments, with Microsoft and Linux operating systems, and the ability to restore virtual machines in a very short time has helped us a lot


    Mishal Manzoor

A Stable Reporting Tool for easily Managing and Monitoring Infrastructure

  • June 22, 2023
  • Review provided by PeerSpot

What is our primary use case?

The solution is being used for licensing, for making reports and get graphs from there we can take the alerts of the process in Veeam One. The solution is used for any kind of utilization like if some machines are powered off, or some need any CPU alerts or memory alerts. So all these alerts for the issues can be received through Veeam One.

What is most valuable?

Veeam One is a centralized management and centralized reporting tool. The tool has supportive infrastructure to create specialised applications and some server application. You can add all the resources and infrastructure. You will get the reports, can easily manage and monitor any feature.

What needs improvement?

Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation.

For how long have I used the solution?

I have been working with Veeam One for three and half years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. Around sixty to hundred users are using the solution at the moment.

How are customer service and support?

The technical support team is fast, knowledgeable and customer -friendly.

How was the initial setup?

The initial setup is very easy. Since Veeam One is a Software Application based solution so for the deployment one just needs to install the software in any server class. You can access it through those web browsers. There are a lot of cases where you can access the remote and also through the browser, so you can access it. No technical support is required for deployment.

What other advice do I have?

Veeam One is very famous in the market. There is no backup solution or backup for Veeam one, as the installation is easy. Almost ninety percent of the enterprises are on the installations and enrollment.

I rate the overall solution an eight out of ten.


    Higher Education

Excellent and easy to use

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use is the best feature...it's simple compared to CommVault
What do you dislike about the product?
The data migration wizard to move backups failed on me.
What problems is the product solving and how is that benefiting you?
Disaster Recovery and Business Continuance


    Arsalan Orayedh

Easy to use and has an efficient technical support team

  • May 22, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to back up all our products, like Exchange, SharePoint, Linux, Windows, Oracle, and SQL.

What is most valuable?

The solution has a user-friendly interface.

What needs improvement?

The solution's admin scheduling scripts need improvement. Also, import and export processes for information and policies could be better.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

I rate the solution's stability as a nine.

What do I think about the scalability of the solution?

I rate the solution's scalability as a nine.

How are customer service and support?

The solution's customer support team is responsive and efficient. It resolves the issues promptly.

Which solution did I use previously and why did I switch?

We have used IBM TSM and Symantec NetBackup before. In comparison, the solution is simple to use, integrates well with third-party solutions, and has dedicated technical experts.

What other advice do I have?

I rate the solution as a nine out of ten.


    Mostafa Atrash

A stable and scalable backup solution which provides fast restoration

  • May 19, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use the solution to backup the VMware environment and Linux servers.

What is most valuable?

The fast backup and restore feature is the most valuable.

What needs improvement?

The interface and cluster environments could be improved in the future as presently they are using agent interface instead of user interface. Also, the backup for the Oracle WAC environment can be improved.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The tool is stable. I rate it nine out of ten.


What do I think about the scalability of the solution?

The tool is scalable.

How are customer service and support?

The technical support team is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I used Data Protector, EMC network test and Commvault.Veeam is the master for handling the VMware environment. If you need a backup solution to backup your virtual environment, Veeam is the one.

How was the initial setup?

The initial setup is straightforward. The deployment takes one hour. One engineer can look after the deployment. After the solution is setup it hardly requires any maintenance, just time-to-time updates are required.

What was our ROI?

I have seen a Return on Investment, in terms of saving time and money.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is fair.

What other advice do I have?

Veeam is a good solution and one should be committed to it.

I rate it nine out of ten.



    Fatai Akinwande

Offers enhanced security through encryption and high stability

  • May 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

In terms of use cases, I'm very familiar with the environment and the platform. I've been using it for the past six years. I mainly rely on it to manage the users on the platform and resolve any issues they may encounter. If there's a problem beyond my expertise, I open a support case.

How has it helped my organization?

In terms of backup installation and business continuity, VM has been invaluable. There was a time when we had an issue with one of our systems, and Veeam became unavailable. This particular Azure machine is utilized in about six or seven countries. All I had to do was log into my Veeam account in that location, activate the Continuity and Recovery (CR) feature, and everyone could resume working. It involved changing the IP address or the capabilities of the application server since the assessment is based on the application server's availability in another location. The IP addresses would vary.

So, I informed the application department to make the necessary modifications, and they immediately restarted the system for use.

What is most valuable?

Security is one of the most valuable aspects. In VM Backup, encryption is enabled as well. Depending on your backup job, you can increase security by setting up encryption and assigning a password.

The encryption password is used to protect the backup files. Even if someone gains access to the backup job or files, they won't be able to utilize them without the password.

What needs improvement?

In terms of improvement for VM, I believe we should focus on reducing data leakage and addressing a specific issue. There's a situation where VMs run on different locks. It's running on the VM while having a relationship with nearby solutions running on the same server and storage. This creates a bottleneck that needs to be eliminated. The efficiency of the solution should be improved.

For how long have I used the solution?

I have been using it for six years. We are currently using version 11 in our environment. It's located in a different place.

What do I think about the stability of the solution?

It's very stable. I would rate it as a nine.

What do I think about the scalability of the solution?

In terms of scalability, it is fantastic. I would give it an eight for scalability. Currently, we have around 500 users utilizing it for the HQ. We plan to expand the usage in the future.

I've recently tried using version 12. Although I haven't used it for long, I find it nice. I'm currently using it for one of our main offices at the HQ. It hasn't been fully deployed yet, but we're considering deploying it before the end of the year. The plan is to scale it within our HQ infrastructure because that's where we have the highest workload and need more information about different features available in version 12.

How are customer service and support?

The technical support is fantastic. When I encounter an issue, I simply need to contact the engineer who guides me through the process of uploading the logs. They analyze the logs and most of the time, they are able to provide a solution. The log analysis is crucial in identifying any problems specific to our environment. Sometimes, there may be delays if the issue requires further investigation, but the engineers are proactive in communicating and resolving the problem in a timely manner.

However, there might be instances where the problem lies with our internet connection, and in those cases, the support team may not be able to identify the issue solely through log analysis. In such situations, a remote session is highly beneficial as it allows them to have a deeper understanding of our environment, and combined with my own knowledge, it speeds up the analysis process and enables a prompt resolution. I appreciate the importance of a remote session in such cases as it facilitates faster analysis and helps in finding a timely resolution.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very simple. I would rate my experience with the setup ten out of ten. I've been setting it up myself since 2015 for each of our countries. I handle remote activities and upgrades without needing to involve the team of engineers. It's a straightforward process, and I haven't encountered any difficulties.

What about the implementation team?

I work with my company's IT team to handle the deployment. It's done in-house. The deployment process takes around an hour.

Typically, I discuss the deployment process with my manager or attend a meeting to discuss the solution and get approval. It's not a cumbersome process and is quite straightforward.

What's my experience with pricing, setup cost, and licensing?

I would give it an eight. The only problem we face is when our support expires, and we need to renew. If we're purchasing a new license, that's when difficulties arise.

There are no additional costs or hidden fees. It's a straightforward pricing structure.

Which other solutions did I evaluate?

We tried using Micro Focus. Veeam Backup & Replication provides us with more than what we actually need, especially because of the application solutions it offers. Micro Focus, on the other hand, only focused on backup without additional application features.

What other advice do I have?

In terms of stability and efficiency, I highly recommend it. I've already introduced it to two or three different companies where my colleagues work, although I'm not sure if they have already adopted and purchased it.


    John Ilozor

A stable and scalable backup solution that has a good recovery data backup feature

  • May 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

It is used both as a virtual server and a physical server for enterprise backup that run different applications.

How has it helped my organization?


What is most valuable?

Recovery of backup data is the most valuable feature.

What needs improvement?

The pricing model could be improved. It can be made cheaper. Also, Veeam should provide more training for the partners so that they are able to give better support to customers. In the next release, I want to see full integration with the cloud.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the stability of the solution?

It is a stable solution. Stability depends on the implementation. If you make an error in implementation, the environment will not be stable once you get it right through an implementation; remember, it will be stable. Most of the time, the software is very stable; it's human usage and implementation. That's why it's important to do the proper gathering of information and proper assessment of the environment before you do anything.


What do I think about the scalability of the solution?

It is a scalable solution. I rate its scalability an eight out of ten.

How are customer service and support?

Some renew, and some don't renew the support. Those who know the value of it will always renew it because if there's any issue, we can always go to the backend to get the system. After all, they're the experts on it.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. I rate its setup phase an eight out of ten. The deployment does not take more than a week once you do the initial information gathering properly. Install it on a physical server, maybe Windows or Linux, then install the clients to this agent, in other sense, if there's any agent for it on the respective servers that need the agents.


What's my experience with pricing, setup cost, and licensing?

The pricing depends on the number of clients. We pay 10,00 USD per year. On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing an eight out of ten.


What other advice do I have?

It is recommended that those planning to use the solution follow the best practices for implementation. I rate the overall solution an eight out of ten.