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Reviews from AWS customer

1 AWS reviews
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97 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Financial Services

Very nice tool for Zero Trust

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
It helped us to solve many issues and even get rid of a horrible VPN we had. Now all our DB access is audited and automized. It was pretty easy to implement and we barely had issues since then.
What do you dislike about the product?
It is very expensive, the service is very robust but still I don't see a scenario in wich a small - mid size company can allow to invest so much money in this tool.
What problems is the product solving and how is that benefiting you?
It allows us to control the access to all our productive and non-productive databases and we can also control who and when acesses to the production databases via allowance procedure. It helped us to get rid of the VPN we had before wich was high maintenance, unstable and old.


    Computer & Network Security

Great Product

  • October 21, 2022
  • Review provided by G2

What do you like best about the product?
The product is easy to use and the install is straight forward.
What do you dislike about the product?
Can use some automation when it comes to deployment of gateways and relays.
What problems is the product solving and how is that benefiting you?
Backend access to developers along with very clear logging which helps with compliance.


    Computer Software

Easy access control

  • October 11, 2022
  • Review provided by G2

What do you like best about the product?
As an organisation access control on the SaaS platform is challenging.Given that there are instance were the access levels have to be modified to a higher level, strong DM's on demand access control makes it simple
What do you dislike about the product?
While the on demand access part is very simple but the entire implementation if simple would make it easier. For someone with no knowledge on networks aspect, the StrongDM setup may need help from the IT admin team
What problems is the product solving and how is that benefiting you?
As a SaaS company, the access had to be controlled to a non-admin level but there would be instances were the internal teams would require access, these access had to be in a controlled yet simple way and easily traceable, which Strong DM has helped.


    Nikita A.

Great support and awesome tool for remote access

  • September 30, 2022
  • Review provided by G2

What do you like best about the product?
Great support and excellent tool for remote access
Good UI
Faster response
Easier to group users and datasources
Tagging feature is great
very rare outages reported
What do you dislike about the product?
Sometimes we face latency issues which tend to slow down the requests for pulling out queries, especially with certain database clients, there is a huge amount of latency
What problems is the product solving and how is that benefiting you?
Managing databases across the entire org, we don't have to share master credentials with all users, instead we create users on the database and assign them access through SDM


    Joseph S.

StrongDM has Secured our SHell

  • September 27, 2022
  • Review provided by G2

What do you like best about the product?
I think it does an excellent job of access management. Setting up the roles and assigning them to users is very simple and reacts instantly. Their support team has done an outstanding job of responding to our needs and helped us get each issue handled in a very short time.
What do you dislike about the product?
RDP access has been a bit of a letdown. It works, but it logs each user in as the same user, which doesn't work well with windows file permissions.
What problems is the product solving and how is that benefiting you?
StrongDM solved our concerns around having ssh keys, or God forbid shared passwords, floating around where we didn't want them. We were able to lockdown our ssh_config in a much better way.


    Patrick G.

Great access management

  • September 08, 2022
  • Review provided by G2

What do you like best about the product?
Strongdm is a setup and forget about it solution as it just works. The terraform provider as well as okta provisioning mean that the team responsible for maintaning datasources doesn't have to do any manual work.
What do you dislike about the product?
I have no complaints about strongdm at all. The pricing isn't free so that may be my biggest complaint.
What problems is the product solving and how is that benefiting you?
Access control and auditing access to data sources, who accessed what data at what time and what exactly did they do? This is huge for us when it comes to an audit trail.


    Information Technology and Services

simple, seamless, reliable

  • July 01, 2022
  • Review provided by G2

What do you like best about the product?
simplicity of use & reliability of connection
What do you dislike about the product?
nothing I've experienced is negative, but I can't speak to specifics of internals or org-wide set-up process
What problems is the product solving and how is that benefiting you?
reliable secure remote connections (especially notable when changing locations or travelling), remote connections without credential sharing for team


    Information Technology and Services

Great product, very helpful team and great support.

  • June 15, 2022
  • Review provided by G2

What do you like best about the product?
The product is great, we want to take out our VPN and go to a ZeroTrust strategy and StrongDM help us with this topic. Also, the support while deploying the solution and in all the later steps was great and the follow-up meetings with us were helpful to solver the remaining issues.
What do you dislike about the product?
In general, everything was OK. maybe some other more advanced features in the platform, or some changes in the UI to manage roles and users easily. But it's a tool that provides what you want so...
What problems is the product solving and how is that benefiting you?
In a full-remote company, we need to get rid of the typical network infrastructure and move to a Zero-Trust architecture. StrongDM helped us to take out the VPN and be able to audit and identify our users to align to this strategy


    Andrew L.

Easy and secure access to cloud resources

  • May 17, 2022
  • Review provided by G2

What do you like best about the product?
I like that StrongDM makes it easy for our users to securely access cloud resources without needing a separate VPN. We can provide SSH access to instances, access to databases, and even dashboards for tools that we don't want to make publicly available. Additionally, StrongDM allows us granular control over the resources that individual users have access to. StrongDM support is also fantastic. Any time we have had issues, they have been able to get us a resolution faster than I would have expected.
What do you dislike about the product?
There isn't anything that I dislike about strongDM. We have been a customer for several years now and have seen the product continually improve throughout the time we've used it. I can't wait to see what they come up with next.
What problems is the product solving and how is that benefiting you?
We brought in strongDM so that we could easily provide our users access to cloud resources without needing to set up a VPN and peer all of our VPCs together. Using strongDM allows users to log into a single service and have access to resources spread across multiple accounts.


    Health, Wellness and Fitness

Great Service, Great Support

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
SDM makes it easy to provide our engineers with secure and observable access to our data services. Our onboarding process is even more effective, as we are able to onboard team members to our services faster and with no intervention.
What do you dislike about the product?
Documentation can be slightly lacking sometimes, but the SDM team is quick to provide the guidance needed or update the docs.
What problems is the product solving and how is that benefiting you?
SDM provides our teams with affordable Zero Trust access to our Databases and servers. They also have features that we plan to implement soon, like automating approved access to services for engineers that are on-call for troubleshooting during incidents.