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Reviews from AWS customer

1 AWS reviews
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97 reviews
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4-star reviews ( Show all reviews )

    Music

Assistance with connection via sdm

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
It does exactly what I need with minimal issues.
What do you dislike about the product?
no graphical user interface support on linux
What problems is the product solving and how is that benefiting you?
sdm allows us to identify and access management to services. This is done with ease to connect the right people to the right services


    Heyun S.

Great tool to mange access to database servers

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
Additional modular layer for easy server access control and management.
Save connections allow automatic connections.
Easy connections to difference networks and cloud without change of network connection.
Fast response from support team.
What do you dislike about the product?
Too frequent version updates at least not too relevant to me.
What problems is the product solving and how is that benefiting you?
Unified server access control and management


    Patrick

Easy to integrate, good documentation and automatically picks and provisions new resources based on tagrs

  • August 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use it for zero-trust privileged access.

How has it helped my organization?

Any time we have a new resource, we can have it automatically picked up and provisioned based on tags to give the right people access to the right resources.

I don't have to think about giving anyone access to anything. All of the logging is handled for us, including for auditing purposes. Looking through the audit logs is not a painful experience. Everything is in one place if we need to go back and look at what happened.

What is most valuable?

I like the easiness of integrating it with all of our existing data sources. We've also found a few other use cases where we've been able to grant access to third-party resources that require IP-level whitelisting in addition to authentication for remote workers.

What needs improvement?

We started to use it as a client-side or split tunnel VPN. We are unable to overwrite the endpoints and direct traffic that way, but that's a technical limitation, and I understand why it's there.

For how long have I used the solution?

I have been using it for about four years.

What do I think about the stability of the solution?

We've had a few issues in the past, but those have all been resolved based on interactions with StrongDM and the addition of some new features to the product. For example, the egress routing functionality solved a fair amount of our problems. So, I don't think there are any outstanding issues that we're aware of or have complained about.

I would rate the stability a nine out of ten. The only reason it's not a ten is that there's some automated patching that happens in the background. This was years ago, but we had some issues where that were causing us problems, and we had no way of scheduling it at different times.

What do I think about the scalability of the solution?

We haven't run into any issues with scalability at this point.

The only issues we've encountered are when you have a very large amount of data sources, we're talking above 2000. Then, the routing algorithm for directing traffic on the StrongDM backend takes a little bit of time to figure out where to route traffic whenever you bring up and down relays or gateways.

We do not have any issues with StrongDM's scalability at the size of our organization right now.

How are customer service and support?

That's how we got some of those feature requests in. We've only contacted support one or two times without a feature request. The support interactions have been minimal because of how good the documentation is.

How was the initial setup?

The initial setup was fairly straightforward as we run everything in Docker. From that side, there wasn't much effort required from StrongDM. However, integrating it into our environment was completely on us.

What's my experience with pricing, setup cost, and licensing?

The licensing is per user per month. It's pretty close to the same or in line with all of the other pricing for tools that do similar things.

What other advice do I have?

A first-time definitely needs to have some background experience with setting up services to run, but it's no different than onboarding any other service.

My recommendation: Do not change the gateway or relay names, and everything will be great. But that's only really a problem if you deploy within Kubernetes and use a deployment rather than a stateful set.

Overall, I would rate it a nine out of ten.


    Dhruv D.

It is really very cool and important PAM software.

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
UI and the way they put all minimal things describe in their documentation.
What do you dislike about the product?
They have to improve StrongDM app. some time it is run in background app and was not open in display.
What problems is the product solving and how is that benefiting you?
We can easly find who is using that perticular resources, so we can easly find if any issue occure.


    Financial Services

Great experience and most importantly - StrongDM is implementing new and very useful features fast

  • July 19, 2024
  • Review provided by G2

What do you like best about the product?
- comprehensive list of resources, everything one might need
- support for modern resources such as various flavours of Kubernetes clusters
- automation - possibility to manage entire PAM solution with Terraform is real killer feature, making resource available to end users few seconds after it's provisioned in your cloud provider (change management is important here!)
- useful integrations such as StrongDM
- helpful team and support specifically
What do you dislike about the product?
Not much to dislike, sometimes documentation is not up to speed with features released , requires spending more time and working with StrongDM support
What problems is the product solving and how is that benefiting you?
- access multiple types of datasources and servers/services from a single point
- having logging and audit for any access event on multiple platforms
- good user experience for remote access


    Raj B.

StrongDM as a single proxy secure layer for all our critical workloads.

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
Ease of integration and managing the RBAC in the system is a piece of cake, definig roles and creating ACL's specific to our usecases were always starighforward and the integration with SSO tools. Many features for automating the usecases and onbarding the dataspurces using terraform modules.
What do you dislike about the product?
There are times when the Gateways and the ACL's didnlt reflect newer changes soon but the UI has developed a lot comapred to the first few versions, some of the logging policies can change if people want to move away from the syslog storage in the gateway servers.
What problems is the product solving and how is that benefiting you?
StrongDM provided us a way to implement an automated datasource onbaording and also implement a robust RBAC and priviliged Access management mechanism using best practices. We have multiple AWS accounts with multiple datasources like EKS, RDS, EC2 etc..., The case to use a datasource with out password and user credentials was centralized for all resources which saved us a lot of management overhead and also the case to rotate and secure the credentials often.


    Automotive

Great support

  • May 24, 2024
  • Review provided by G2

What do you like best about the product?
Very helpful support. They are quick to reply, friendly, and understanding.
What do you dislike about the product?
It's extra friction getting access to the database. However, its purpose is to add an extra layer of security, so it's serving its purpose.
What problems is the product solving and how is that benefiting you?
Since our company works remotely, security is very important. Having StrongDM does help not put all of the security responsible on the individual user.


    Computer Software

Very helpful support

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
It is an easy to use tool. Employees find it easy to use. Customer support has responded very fast. Easy IAM feature
What do you dislike about the product?
The new ui update. I prefer to have a dropdown of all our sdm resources rather than a popup. Also the popup always opens behind my browser.
What problems is the product solving and how is that benefiting you?
Instead of a VPN


    Sergiy P.

A mature solution for dynamic access control.

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
StrongDM supports the richest set of connectivity protocols covering all your infrastructure.
It is easy to deploy and maintain.
End users continue using their favorite client application for remote access to databases, servers, clouds, clusters.
Credentials broker feature allows to manage service credentials without affecting end users' access.
Ease of implementing role based access and improve least privilege posture.
Extensive logging capabilities will assist with your security audits and investigations.
Their customer support is knowledgeable and responsive.
What do you dislike about the product?
The product is not cheap. Though it is worth the investment.
I am looking for better capabilities of extracting audit data out of the StrongDM platform.
What problems is the product solving and how is that benefiting you?
Implementation of the centralizes access management covering all corporate infrastructure.


    Internet

Instant life improvement to access your infra

  • January 12, 2024
  • Review provided by G2

What do you like best about the product?
It's quite easy to use and a big improvement compared to a standard VPN.
It moves most of the complexity to your DevOps team and for the developers is a great time saver.
What do you dislike about the product?
It would help if you had a capable team to manage it.
There are also a lot of useful features that are coming shortly but for the moment the core features are there and working decently well with few bugs.
The price is not for everyone.
What problems is the product solving and how is that benefiting you?
We have multiple k8s clusters, databases, VMs and probably something else and with strongdm everyone that have access can connect to the needed resource in no time.
No more sloppy VPN connection to deal with. Big time saver and much smoother process to connect and switch environment.