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External reviews

512 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

MSTR-review

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
End to end business intelligence that works with almost any data sources
What do you dislike about the product?
For developers getting started it can be difficult to get hands on with the nuts and bolts of the product. Express editions with sql server and oracle are a good model
What problems is the product solving and how is that benefiting you?
Documents for claims letters. Standard accounting reports as a way for end users to get into a self service BI model
Recommendations to others considering the product:
Do the engagements with the support teams.


    Pharmaceuticals

Slow to create stuff

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
The lead time in creating the reports is not that great but overall it a good enterprise solution
What do you dislike about the product?
Slow, expensive compared to Tableau, too much administration
What problems is the product solving and how is that benefiting you?
Writeback is really helpful. Cloud integration with AWS is good.


    Retail

Unrivaled enterprise performance

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
MicroStrategy is built to handle high traffic volumes with scalable performance better than any other BI tool we've tried. It's also the only tool the elegantly handles internationalization and localization without having to replicate an application.
What do you dislike about the product?
Some of the tools that should have parity do not, making it necessary to use multiple tools to accomplish a task. This is just an odd quirk that I think most any platform could have, but it a point of frustration (development tools specifically)
What problems is the product solving and how is that benefiting you?
Pixel perfect, managed application providing cirical services to our field leaders, enabling them to manager their business and achieve year over year gains in profitablility.


    Retail

enterprise level BI resolution

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
provide scalability and better performance for large enterprise. keeping up with what's hot in the market. great tech support experience
What do you dislike about the product?
certain tasks has to be done in multiple tools. would like to have a simplified solution
What problems is the product solving and how is that benefiting you?
deliver enterprise solution to our large base active user groups with flexible security options at many levels. Internationality of translation also makes it possible to deploy to other markets


    Consumer Services

Platform is great.

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Single source for all the data we need and use
What do you dislike about the product?
Security layers for different end users make life a little difficult
What problems is the product solving and how is that benefiting you?
Business efficency


    Allan M.

Free version is great. Server version is not cheap

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
ability to create dashboards that can help reveal truths.
What do you dislike about the product?
can be buggy (ok, it is buggy). MSTR seems a little more intersted in new features over stability.
What problems is the product solving and how is that benefiting you?
We use it for general business reporting (Finance, HR, Procurement). We will be using it for more operation stuff soon.


    Government Administration

Extremely Flexible and Powerful Platform

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Connectivity to all major Databases and data sources.
Ability to custom adjust SQL parameters.
What do you dislike about the product?
Multiple ways to achieve the same objective can be overwhelming to beginners / novice users.
What problems is the product solving and how is that benefiting you?
Enterprise Reporting
Governance around which report was run by which users
Security filters controls - allow for authorization to be stored in LDAP and centralized Auth mechanisms.


    Mustafa S.

Great anaytics tool with cool visualizations

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Being able to present directly from MSTR while making it look like a data genious
What do you dislike about the product?
exporting to pdf from a visualization can distort your view. I always have to take a screenshot to keep the visualization shape
What problems is the product solving and how is that benefiting you?
problem solved: Use visualization to identify outliers in our data
benefits: identify growth areas
Recommendations to others considering the product:
there are data size limitations when creating mapping visualizations


    Ben F.

Tool that does way more than you would ever think to do

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
There are so many different interfaces that let users of different skill levels and technical abilities acces the platform. The education resources available are immense and have been really helpful in self-teaching.
What do you dislike about the product?
The tool is incredibly vast, and as a small organization, it has been difficult for us to keep pace with updates and changes. The community forums are also a little clunky and the posts are often pretty outdated.
What problems is the product solving and how is that benefiting you?
We've set up a point of truth for reporting company wide. CRM, finance and other source systems all feed into Microstrategy which allows us to report company-wide in a manner with consistent data and formatting.


    Lance G.

Great, but Dossiers need improvements

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
It is a solid tool that has a great open architecure. They have made great strides in the upgrades. It is a very modern tool.
What do you dislike about the product?
Dossiers need more functionality to bring it in line with the Document tool and other competitors like Tableau. Hyperintelligence seems kinda gimmicky, but has a cool potential if there were more visualization options.
What problems is the product solving and how is that benefiting you?
We use MicroStrategy for all of reporting across all business units.
Recommendations to others considering the product:
Attend the jumpstart class to really understand how the product works