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External reviews

910 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Raghavendra K.

MicroStrategy 10

  • December 01, 2016
  • Review verified by G2

What do you like best about the product?
One of best Business Intelligence enterprise reporting tool, which has loads of rich features available to the business user on the web and PDA, with ease of use, and advanced analysis in a single end-to-end solution.

The MicroStrategy Desktop can read majority data source, from the simplest flat files to most complex databases and online data sets, so data from all sources is available in one place. The visual interface lets business users quickly blend and analyze all their data.
What do you dislike about the product?
The function that should boost business productivity and efficiency
- Enable to optimize business rules
- Make better collaborative decisions.
- Advanced analytics
What problems is the product solving and how is that benefiting you?
Global operational delivery performance indicators that capture between the factories and stores, business users will access the visualization dashboards to get an insight into their portfolio/accounts and be better informed about their status and possible opportunities.
Recommendations to others considering the product:
Recommendations for consideration:
- Reusable and Rich Metadata Layer
- Market Proven Enterprise Scalability and Performance
- Dynamic Report Personalization
- Centralized Enterprise Administration
- Flexible and Powerful OLAP Analysis
- Heterogeneous Data Source Access

In a case still, on the old version, don't wait.Upgrade to the latest version.


    Muhammad Moiz A.

Good for what is does, however for sure has room for improvement

  • December 01, 2016
  • Review verified by G2

What do you like best about the product?
Visual Insight (and the way it does OLAP on the fly!)
Transactional Document
Maths / financial library and functions.
What do you dislike about the product?
Limited visualisations in Visual Insights.
No Microstrategy maintained bug free repository of Visualisations.
Installing new Visualisations from community repositories can break existing running visualisations.
Uncontrolled buggy updates to community repository of visualisations.
Visualisations are not able to support many dimensions in a meaningful way, most work with only a few dimensions.
Triggers are not very intuitive or useful in the first attempt.
Microstrategy Office plugin does not support Visual Insight.
Upgrades can break existing running projects.
What problems is the product solving and how is that benefiting you?
I had variety of problems to solve. Spectrum includes from Product analytics, Marketing analytics, Company KPIs to Financial calculations.
Recommendations to others considering the product:
There is nothing better than this out there!


    Emmet M.

Long term Microstrategy and BI solutions user

  • December 01, 2016
  • Review verified by G2

What do you like best about the product?
I like MicroStrategy's simplicity to create complex multi pass SQL reports, visualisations over varied datasets, the breath of areas in which the product can be used. I currently work within insurance typically a very complex data environment with strict data governance controls we have adapted our MicroStrategy installation to cope with the agile demands of data discovery whilst also accommodating change control and data governance.

I also like MicroStrategy's ability to stay abreast of upcoming opportunities within the BI arena, specifically the introduction of mobile functionality, system manager to automate report production MicroStrategy office, R support and the list goes on.
What do you dislike about the product?
With all BI tools there is unfortunately a period of setup and learning required, I believe that MicroStrategy make this more onerous than most other providers. Perhaps MicroStrategy could benefit from opening up the learning material on it's product functionality to allow technical users of the product become more familiar and help out on typical problems encountered in real life situations through social media shares.

I look forward to licencing and product registration changes in MicroStrategy 10 as these would have been described as complex and confusing in previous versions. I feel that MicroStrategy support in Europe (Ireland) is perhaps not as comprehensive as it would be in the US, let downs include learning experience, product support, fault fixing and specific installation recommendations.
What problems is the product solving and how is that benefiting you?
Over the past year our Analytics team have been working on report automation using ETL tools, Stored Procedures and of course MicroStrategy. MicroStrategy has been key in delivering effort savings of 30+ man hours per week for business as usual reporting. Some of the product that have proved most beneficial in completing this type of project include online interactive documents/dashboards replacing manual office based packs and also MicroStrategy Office for those hard to convince users.

We have also plans to ramp up our usage of predictive analytics over the coming year and MicroStrategy's ability to use R models will assist in delivering real time analysis on everything from Customer Renewal Propensity, Cancellation prophylaxis and Dynamic pricing.
Recommendations to others considering the product:
I would recommend to users who have little experience in more technical product offerings yes.


    Sofiane A.

efficient Multidimentional analysis

  • December 01, 2016
  • Review provided by G2

What do you like best about the product?
security distribution in the platform and the range of accessibility that is offered in this tool, web, desktop and cloud , mobile.
What do you dislike about the product?
when upgrading from one version to an other and too many component to maintain at the admin level.
What problems is the product solving and how is that benefiting you?
reporting and analyzing our data in different angles, it is a lot easier to make manipulation to our data then doing it at the source level allowing us to do a lot of benchmark analysis which helping the business to move forward.
Recommendations to others considering the product:
get all the hot fixed each time you upgrade.


    Government Relations

Enterprise-wide robust and reliable BI software

  • December 01, 2016
  • Review provided by G2

What do you like best about the product?
Very robust and stable
Multiple data sources
Ease of utilization by end-users
Responsive and professional Technical Support engineers
What do you dislike about the product?
documentation is sometimes very generic, although the community usually answers to specific issues not addressed in the documentation
What problems is the product solving and how is that benefiting you?
Reporting, One version of the truth Ease and speed of deployment
Recommendations to others considering the product:
take all training available


    Retail

One of the best BI tool available in the market

  • December 01, 2016
  • Review verified by G2

What do you like best about the product?
Strong SQL engine and ease of mobile app development
What do you dislike about the product?
still some features are only available in developer and not in web.
What problems is the product solving and how is that benefiting you?
deliver key business metrics to the users across enterprise with proper security
Recommendations to others considering the product:
consider this if you are looking for a complete solution which fits for enterprise reporting as well as self service aspect.


    Retail

Easy to use, excellent results

  • December 01, 2016
  • Review verified by G2

What do you like best about the product?
The ease-of use and how powerful it is to generate any kind of reports without spending endless days programming like in other tools. It has helped our company to reposition at the highest levels of the retail industry by helping store managers to access data in a more friendly way
What do you dislike about the product?
Performance is not the best feature, you have to work extensively building a proper data model and afterwards it is not easy to adjust it to the dynamics of the business.
What problems is the product solving and how is that benefiting you?
Store management, fast access to data, flexibility, easy-to-use environments.
Recommendations to others considering the product:
If you go live try to do it over an Oracle Database. Results improved.


    WILSON C.

I do not think about changing software

  • December 01, 2016
  • Review verified by G2

What do you like best about the product?
It's very easy to use that tool. It's Intuitive and fast. The new integrations with 3rd parties provide us a productivity gain that make it better any other olap tool
What do you dislike about the product?
the price is not reasonable. Despite the last features rearrangement, we still paying a lot for the tool
What problems is the product solving and how is that benefiting you?
Basically management issues. E.g. Purchase of Medicinal products based on warehouse resupply point; . We need to act in advance of that situations. If we could gather informations about how long the partner will take to bring us some product, what our real consumption average against our supply for that good, we could decide between wait for reach the ressuply point or start the process to buy immediately.
Recommendations to others considering the product:
I'd like the MSTR's Directors to think about lowering the price of the tool.


    Alejandro U.

MicroStrategy for Business Analytics

  • December 01, 2016
  • Review provided by G2

What do you like best about the product?
The best thing about MicroStrategy is its administration features, it provides administrators flexibility with a range of tools to provide excellent support to end-users, developers and architects.
What do you dislike about the product?
I dislike the limited capabilities of development on the default package of MicroStrategy Desktop Analytics.
What problems is the product solving and how is that benefiting you?
A few of the business problems are customer dashboard reports. Users from specific locations are having a hard time reviewing the monthly reports generated manually. Using MicroStrategy, we made dashboards which easily shows the spend and budget of specific countries and locations which improved the user experience.
Recommendations to others considering the product:
I recommend the use of MicroStrategy for integrating several data file inputs from different systems. Secure data for BIG data and data warehousing. One of the best BI tools that I've used throughout my career.


    Hospital & Health Care

I have worked with MicroStrategy on and off for the past 15 years.

  • December 01, 2016
  • Review verified by G2

What do you like best about the product?
Creating reports is relatively easy and users can create nice reports. Latest release miles beyond earlier editions. Free training provided with instructors has worked out very well. New tools for data wrangling has added additional benefit and the ability to create sophisticate reports and graphs with external data sources is very nice.
What do you dislike about the product?
Licensing can get expensive and separate license required for mobile. Recent changes to licensing have improved. Including the desktop version was nice.
What problems is the product solving and how is that benefiting you?
We have developed reports for document tracking as well as monitoring overall performance for company and employees.