What do you like best about the product?

We have deployed Datadog for our all cloud deployments in AWS cloud. A large number of integrations allow us to literally monitor everything. From AWS cloud infra to hosted compute whether it be physical, virtual or serverless. We are using Datadog to monitor our endpoints and UI testing of the applications through synthetic tests.
Deployment is super easy and quick with highly skilled support team. Datadog is one of the most frequenctly used tool in our organization and its been great. Documentation is very detailed and has improved over time allowing us to setup everything without major hurdles.

What do you dislike about the product?

Some features are limited when compared to compatitors. We used to monitor the infra through NewRelic which offered more visibility into the running processes but Datadog is limited when it comes to manual process monitoring.

What problems is the product solving and how is that benefiting you?

Visibility to monitor the infrastructure, network, applications and databases was needed to optimize cost and resource right sizing. We also needed to monitor the infra and applications to keep track of whats happening and troubleshoot issues when they arrise. Datadog has helped us in doing this and we are satified with it.