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A Year in Review...
What do you like best about the product?
My support Team. They are wonderful and help me thru when i feel lost. They make the process easy.
What do you dislike about the product?
i dislike the fact that i have to rewrtie a facility to associate with a doctor. If the doctor has multiple practices i have to manually add them in their record rather than choose from a list of practices in the system
What problems is the product solving and how is that benefiting you?
A source of truth.
Recommendations to others considering the product:
Highly recommended. If you need measurables for your business, you will get it here. You will be on top of social media, and what is being said about your company. This is critical for your Brand, your reputation is everything.
Easy Tool To Manage Hundreds of Locations
What do you like best about the product?
Our Yext representative handles our account questions very quickly. Yext is also proactive when it comes to providing suggestions, updates and best practices to make sure we are getting the most out of the product.
What do you dislike about the product?
Not much at this time. The product has really helped us manage our locations perfectly.
What problems is the product solving and how is that benefiting you?
We have a unique set up where our store hours may change at a moments notice & Yext helps us make these changes and update dozens of listings quickly and efficiently.
Recommendations to others considering the product:
We use this on a large scale for over 700 store locations. Yext provides us the ability to manage our store hours across multiple listings and update these hours quickly. Especially around the holidays, when store hours can vary, Yext has proven solutions to get these hours updated in a timely fashion. Without Yext, we'd be left to update these store hours by ourselves across all listings, which would be a tremendous undertaking.
Experienced, Great Customer Service, Amazing Results!
What do you like best about the product?
We've had a great experience during our partnership with Yext. We always feel we have the full support of our account team and they really want to see us succeed. They are easy to get in touch with and always does projects above and beyond what's needed.
What do you dislike about the product?
There's not much that we dislike about Yext. We've had a great partnership thus far and their are no complaints on this end.
What problems is the product solving and how is that benefiting you?
Yext has helped us clean up our search listings across the web and help us keep that information consistent on a daily basis. Being in the restaurant industry, search listing information can make or break you. Yext has been an important factor in helping us get on the right track and stay there.
Not used often
What do you like best about the product?
Hearsay makes it easy to manage multiple social media fronts in one platform. It has made it much easier to monitor analytics for our social media presence.
What do you dislike about the product?
There's really not that much for me to comment on dislike.
What problems is the product solving and how is that benefiting you?
Mostly our management of using a social media platform.
Hersay
What do you like best about the product?
Usability , matrix, and analytics capabilities allow for a wide range of benefits.
What do you dislike about the product?
No dislikes, but i have not been using the product that long.
What problems is the product solving and how is that benefiting you?
Sharing financial updates
Great System
What do you like best about the product?
It is great for scheduling posts and videos. I really like that corporate can send posts to put on our Facebook page that are compliant.
What do you dislike about the product?
Editing a scheduled post doesn't always work.
What problems is the product solving and how is that benefiting you?
Advertising on our Facebook page.
Recommendations to others considering the product:
It is very automated and helps to manage social networks.
Mostly content
What do you like best about the product?
Yext makes it easy to disseminate business info out to many different platforms at once.
What do you dislike about the product?
I wish the price per location wasn't so high, so that we could have all of our locations within the platform.
What problems is the product solving and how is that benefiting you?
Yext provides efficiencies in terms of pushing out our information across directories in one single entry. We are also able to see that 3-pack/Google My Business listings are taking traffic away from organic listings.
Recommendations to others considering the product:
Try to have your Yext account rep set up recurring meetings to discuss ways to optimize the platform for your business.
Great tool to manage local branch page content and SEO
What do you like best about the product?
Yext is a powerful tool to oversee branch page content syndication and distribution. It integrates well with Google My Business, Facebook, Yellowpages and other local citation cites.
What do you dislike about the product?
It can get quite expensive depending on the number of locations. It is designed for enterprise level location management.
What problems is the product solving and how is that benefiting you?
Yext helps us publish and syndicate location info easily at scale. It also helps us with boosting the local SEO for our branch locations.
Great integrated platform
What do you like best about the product?
Yext offers online listings management, reviews, management, local SEO and so much more all within one platform - a great way to condense what could easily be multiple contracts with other companies.
What do you dislike about the product?
Pricing can be steep but worth every penny - no dislikes!
What problems is the product solving and how is that benefiting you?
We've been able to clean up online listings for over 400 locations and have used the Knowledge Manager to control store hours, addresses and other important assets across the full chain.
Our company buys and moves offices a lot, and Yext enabled us to correct our local online presence.
What do you like best about the product?
Accurate and consistent online presence offers greatly improved website ranking and increased visitors.
What do you dislike about the product?
Would be nice to work with Yext in person.
What problems is the product solving and how is that benefiting you?
We corrected and completed hundreds or thousands of online sites and improved our website rank; greatly increasing our visitors.
Recommendations to others considering the product:
You can't afford not to.
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