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Effortlessly Engages Local Customers
What do you like best about the product?
I love using Yext for my restaurant because it allows me to easily access and navigate through customer reviews, which is crucial for understanding customer feedback and improving our services. The platform has significantly expanded my brand's reach through social media and other platforms, which helps in attracting more local customers and increasing our visibility. I particularly appreciate the ranking system and how it aids in brand promotion. Yext is also more user-friendly compared to the previous software we used, Toast, making it a preferable choice. Additionally, the initial setup was really easy, and this ease of use has made the transition smooth and efficient. Overall, my experience with Yext has been extremely positive, with no issues encountered so far.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
Yext simplifies customer review management and boosts local customer reach, enhancing brand expansion through social media and platforms.
Efficient Email Translator with Impressive Response Time
What do you like best about the product?
I really appreciate Yext for its quick response time and easy access, which enhance my productivity significantly. The service helps in translating emails and improving my email composition, which is crucial for my work communications. The initial setup of Yext was straightforward and hassle-free, which is a big plus for me. Moreover, switching from ChatGPT to Yext has offered better response times and corrections, making it a more effective tool for my needs.
What do you dislike about the product?
nothing so far
What problems is the product solving and how is that benefiting you?
I use Yext for translating and composing work emails, benefiting from quick response times and easy access.
Empowers Business with Data-Driven Insights
What do you like best about the product?
I love how Yext empowers my business through its data-driven insights, which significantly improve customer experience. Everything about Yext works well for me, especially in managing my websites effectively. I find the overall user experience positive and seamless, from its initial setup, which was pretty easy, to its myriad features that I incorporate into my everyday business activities without any hitch. The way Yext handles my advertising and attracts potential customers is incredibly efficient, making it invaluable for maintaining and growing interest in my business. This comprehensive ease and effectiveness make me wholeheartedly recommend Yext to colleagues and friends, elevating it to a perfect 10 in terms of recommendation.
What do you dislike about the product?
everything is great
What problems is the product solving and how is that benefiting you?
I use Yext to manage my websites, improve advertising, and attract customers. It empowers my business with data-driven insights that enhance customer experience.
Efficient Customer Messaging That Keeps Us Connected
What do you like best about the product?
I like that we are able to effectively send text messages to customers since a lot of people are too busy to stay on the phone or call us and email takes some time to go through.
What do you dislike about the product?
I don't like that we are not able to send over files or photos etc. A lot of the times customers want us to send them stuff via text because they dont use email and we cant so it reduces our reach.
What problems is the product solving and how is that benefiting you?
Just customers not being able to spend time to talk to us on the phone or send us emails. Text is a lot more convenient and quick.
Effortless to Use and Highly Recommended
What do you like best about the product?
I appreciate how easy Yext is to use, which is absolutely essential for efficiently managing my business website. The platform's user-friendly nature is a significant advantage, making operations smooth and straightforward. Additionally, I highly value the organization that Yext brings to the table, which helps me maintain a structured and well-managed web presence. The initial setup was super easy, highlighting the software’s intuitive design. Overall, these aspects contribute greatly to why I find Yext incredibly beneficial for my needs.
What do you dislike about the product?
there is nothing that i dislike
What problems is the product solving and how is that benefiting you?
I find Yext solves everything I need for my business website, with easy-to-use features and great organization.
Exceptionally Clear and User-Friendly Experience
What do you like best about the product?
Everything is laid out super clearly! It's easy to reply to reviews quickly. Very user-friendly.
What do you dislike about the product?
I honestly can't think of any at the moment!
What problems is the product solving and how is that benefiting you?
Yext helps me provide answers to those reviewing the office I manage. It is a seamless process with a simple interface to navigate. I accomplish my task answering reviews very quickly.
Effortless Navigation Across Multiple Locations
What do you like best about the product?
Easy to use and navigate, even with multiple locations
What do you dislike about the product?
Was difficult at first to have it integrated for my specific job title due to technological things
What problems is the product solving and how is that benefiting you?
Customer experience and understand the specific need of improvement for certain locations
Effortless Multi-Source Tracking with Insightful Visuals
What do you like best about the product?
I love that you can monitor and track info from multiple sources like Google posts and Insta posts! Also the different graph options help from a quick visual aspect.
What do you dislike about the product?
It takes a bit to learn. Can poke around and figure it out pretty well but wish it was easier to set up alerts for important things that you are currently tracking so if changes are made (like adding in a google post) you can tell how that is performing quickly. I am still new to it though.
What problems is the product solving and how is that benefiting you?
Tracking google info and stats across platforms!
Good for Scheduling, But Needs Mobile Improvements
What do you like best about the product?
I appreciate the convenience that Yext offers, particularly in scheduling posts in advance. This feature has streamlined my social media posting process, especially on Facebook, allowing me to plan and manage content more efficiently. The scheduling tool stands out for its value, making it a feature I greatly rely on.
What do you dislike about the product?
{"I find the lack of a mobile app inconvenient, as it would be easier to manage on the go if there was an app available for cell phones.","The limit on the number of photos that can be posted is frustrating, as there is a restriction of posting only up to 10 photos.","I am not satisfied with the 'recommended times' feature, suggesting it may not be as effective or useful as expected."}
What problems is the product solving and how is that benefiting you?
I use Yext for scheduling social media posts in advance, particularly for Facebook, which offers me convenience and efficiency.
Effective for Keeping Church Details Updated, But Challenging Setup
What do you like best about the product?
I appreciate Yext's ability to keep our church's service times and locations updated, ensuring that both regular members and visitors know when and where to meet. This feature significantly impacts our engagement, as more visitors are able to find us because we always have the most current information available.
What do you dislike about the product?
I found the initial setup of Yext to be very overwhelming. There were many steps involved, which was challenging given my busy schedule. This complexity delayed my ability to get everything ready promptly, making it a less-than-easy process.
What problems is the product solving and how is that benefiting you?
I find Yext keeps our church's service times and locations updated, helping visitors find us easily. It boosts our engagement with newcomers.
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