The best app for use tô omnichannel
What do you like best about the product?
Rocketchat is simply incredible, in addition to being an omnichannel, it becomes a great orchestrator of information and facilities, the possibility of modifying it by creating and using apps is absurdly incredible.
What do you dislike about the product?
Nothing is bad, but The documentation Its not perfect
What problems is the product solving and how is that benefiting you?
solves the customer service need for the agent to enter a bot conversation seamlessly
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