What do you like best about the product?

The easy-to-use interface handles the auto-discovery of dependencies and ensures critical components are not missed. As an orchestrator, it makes it such that the team member(s) do not need to have intricate and detailed knowledge of the AWS environment. The automation ensures AWS environments (production and DR) are kept in sync and air-gapped to avoid compromised data.
ARPIO is the best blend between DIY and a managed service: you have control over what and how you wish to replicate the data, and the automation takes care of all the rest.
New features and support are being added daily, and they take feedback seriously.
The team at ARPIO is heavily vested in your success. They exemplify what a partnership is and what it means.

What do you dislike about the product?

There are nuances within AWS that can get in the way of a successful implementation, and these can be confused as ARPIO limitations when it is an AWS issue. It can be challenging to determine where the issue lies (AWS or ARPIO), but having the ARPIO team with you every step of the way makes a world of difference.

What problems is the product solving and how is that benefiting you?

DR takes time: time to set up, time to keep in sync, time to monitor it, time to test it, time to update it as components change, etc. That time translates in to staff: people doing the work. We have a limited amount of staff, and while it is critical, DR keeps falling lower on the list of things "to do." ARPIO enabled us to have a junior information security analyst manage our DR, and we had complete confidence it was in good hands.
We are now not only compliant with regulations, we are far ahead of our original RTO and RPO metrics. We also have the comfort of knowing our DR is time sensitive and air-gapped to prevent an impact from malware.